| Re: Ongoing Newsgroup connection debarcle [message #98023 is a reply to message #98022] |
Wed, 16 April 2008 23:38   |
Aaron Allen
Messages: 1988
Registered: May 2008
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Senior Member |
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> It MIGHT be the cable from the street to the house, but who knows
If it's a cable, test it with standard CAT test equipment like a Fluke
MicroScanner.
If it's fiber, make them test it for dB loss or hit it with an OTDR. Or use
a 4.9mW red laser to look for leaks/bends/fractures/reflection issues...
Do you know perhaps, IF it's fiber, is the fiber running single or
multimode? (FYI, single is faster, more sensitive)
Tell you a funny story about the local cable company. I moved a few years
ago, twice (not recommended). While in my interim place, I decided to go
ahead and get cable modem internet. 5 mb, sweet cool. So, I get all these
wierd intermittent issues that the LC company can't seem to see. I finally
get pissed off enough after weeks of this unable to connect or stay
connected to throw the modem in the back seat of my car and drive down to
their office. For giggle, I decided to hound them on the phone while I'm on
the highway. I ask them to check my connection. *no, sir we see your modem
just fine*. Asked him to repeat that. Asked again. I explained the modem was
in my backseat of my car going about 70 MPH with me, would he like to
rephrase that answer. I gave them a real hard time about that, complete with
"must be a new kind of wireless modem, right" sorta of grief. What I think
they did is typo my MAC address, and all this time they'd been looking at
somebody else's gear, swearing and promising it was me it was my gear and I
didn't know what I was doing. Many toes were tasted by them that day.
AA
"Kim" <hiddensounds@hotmail.com> wrote in message news:4806e28f$1@linux...
>
>
> So...
>
> The Telco says it's not their problem. I say it's not mine.
>
> It MIGHT be the cable from the street to the house, but who knows.
>
> Suffice to say I'm going to have to get them back again, and at a time
> when
> I can be present and check their work.
>
> That said, the group, for me at least, usually works, which is, err,
> better
> than usually not working. ;o)
>
> Cheers,
> Kim.
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