Home » The PARIS Forums » PARIS: Main » NG Offline for line repairs shortly - approx two hours max
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| Re: NG Offline for line repairs shortly - approx two hours max [message #98102 is a reply to message #98101] |
Mon, 21 April 2008 03:49   |
Kim
Messages: 1246
Registered: October 2005
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Senior Member |
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"Don Nafe" <dnafe@rogers.com> wrote:
>it's nice to see your on-site tech support rivals our's in Canada
ARGHHHhhhh!!! ;oP
Hehe, now that I've got THAT out of my system. ;o)
Yerrs... so the GOOD news is that I seem to have found a way to wire the
internet so that it works almost properly. It's got me bamboozled that the
internet works when wired direct, the phone works on VOIP, and I've tried
two line filters, and still the main phone line won't work, but the point
is that the group should be better until it's resolved, I think, unless it's
just pure luck. The internet is going near full speed though, and hasn't
done that for a good couple of weeks.
So the tech was supposed to arrive between 5pm and 7pm, which meant I had
to get an hour off work. At 6:40 I called the telco who said that the tech
had been dispatched, but the telco isn't allowed to contact them until they
are officially late, ie after 7pm. So I call at 7 and speak to a girl who
puts me on hold to contact the tech, and then the hold music disappears and
after about 5 minutes I hang up and call back. I speak to another girl who
then explains that it's too late, the tech won't be attending. I explain
that this is unacceptable, but she insisted that it was, and that is how
telecommunications works here.
So I told them I would pay for after hours after this girl kept saying "I'll
let them know you'll prefer a Saturday" and I kept saying "No, not prefer.
I can't take any more time off work. I can ONLY do Saturday or after hours".
This went through several repetitions until I emphasized after hours to her,
mostly just so she'd take the word "prefer" out of her message.
Anyhow, enough already.
Annoying.
Cheers,
Kim.
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| Re: NG Offline for line repairs shortly - approx two hours max [message #98104 is a reply to message #98102] |
Mon, 21 April 2008 08:00 |
Bill L
Messages: 766
Registered: August 2006
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Senior Member |
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I'm sorry to hear about you having to waste so much time on this, but we
sure do appreciate it. It seems to be running swiftly now.
Kim wrote:
> "Don Nafe" <dnafe@rogers.com> wrote:
>> it's nice to see your on-site tech support rivals our's in Canada
>
> ARGHHHhhhh!!! ;oP
>
> Hehe, now that I've got THAT out of my system. ;o)
>
> Yerrs... so the GOOD news is that I seem to have found a way to wire the
> internet so that it works almost properly. It's got me bamboozled that the
> internet works when wired direct, the phone works on VOIP, and I've tried
> two line filters, and still the main phone line won't work, but the point
> is that the group should be better until it's resolved, I think, unless it's
> just pure luck. The internet is going near full speed though, and hasn't
> done that for a good couple of weeks.
>
> So the tech was supposed to arrive between 5pm and 7pm, which meant I had
> to get an hour off work. At 6:40 I called the telco who said that the tech
> had been dispatched, but the telco isn't allowed to contact them until they
> are officially late, ie after 7pm. So I call at 7 and speak to a girl who
> puts me on hold to contact the tech, and then the hold music disappears and
> after about 5 minutes I hang up and call back. I speak to another girl who
> then explains that it's too late, the tech won't be attending. I explain
> that this is unacceptable, but she insisted that it was, and that is how
> telecommunications works here.
>
> So I told them I would pay for after hours after this girl kept saying "I'll
> let them know you'll prefer a Saturday" and I kept saying "No, not prefer.
> I can't take any more time off work. I can ONLY do Saturday or after hours".
> This went through several repetitions until I emphasized after hours to her,
> mostly just so she'd take the word "prefer" out of her message.
>
> Anyhow, enough already.
>
> Annoying.
>
> Cheers,
> Kim.
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| Re: NG Offline for line repairs shortly - approx two hours max [message #98113 is a reply to message #98104] |
Mon, 21 April 2008 13:32 |
Kim
Messages: 1246
Registered: October 2005
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Senior Member |
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Yes, it's better... still dodgy though I'm discovering, which at least
confirms that the line is bad, but also means that service might still be
a little patchy until fixed.
How annoying. ;o)
Cheers,
Kim.
Bill L <bill@billlorentzen.com> wrote:
>I'm sorry to hear about you having to waste so much time on this, but we
>sure do appreciate it. It seems to be running swiftly now.
>
>Kim wrote:
>> "Don Nafe" <dnafe@rogers.com> wrote:
>>> it's nice to see your on-site tech support rivals our's in Canada
>>
>> ARGHHHhhhh!!! ;oP
>>
>> Hehe, now that I've got THAT out of my system. ;o)
>>
>> Yerrs... so the GOOD news is that I seem to have found a way to wire the
>> internet so that it works almost properly. It's got me bamboozled that
the
>> internet works when wired direct, the phone works on VOIP, and I've tried
>> two line filters, and still the main phone line won't work, but the point
>> is that the group should be better until it's resolved, I think, unless
it's
>> just pure luck. The internet is going near full speed though, and hasn't
>> done that for a good couple of weeks.
>>
>> So the tech was supposed to arrive between 5pm and 7pm, which meant I
had
>> to get an hour off work. At 6:40 I called the telco who said that the
tech
>> had been dispatched, but the telco isn't allowed to contact them until
they
>> are officially late, ie after 7pm. So I call at 7 and speak to a girl
who
>> puts me on hold to contact the tech, and then the hold music disappears
and
>> after about 5 minutes I hang up and call back. I speak to another girl
who
>> then explains that it's too late, the tech won't be attending. I explain
>> that this is unacceptable, but she insisted that it was, and that is how
>> telecommunications works here.
>>
>> So I told them I would pay for after hours after this girl kept saying
"I'll
>> let them know you'll prefer a Saturday" and I kept saying "No, not prefer.
>> I can't take any more time off work. I can ONLY do Saturday or after hours".
>> This went through several repetitions until I emphasized after hours to
her,
>> mostly just so she'd take the word "prefer" out of her message.
>>
>> Anyhow, enough already.
>>
>> Annoying.
>>
>> Cheers,
>> Kim.
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| Re: NG Offline for line repairs shortly - approx two hours max [message #98116 is a reply to message #98113] |
Mon, 21 April 2008 15:00 |
Tom Bruhl
Messages: 1368
Registered: June 2007
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Senior Member |
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This is a multi-part message in MIME format.
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charset="iso-8859-1"
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Kim,
I know you're doing the best you can and I appreciate
it. I look here about five time per day. It's my refuge
on bad days. =20
I'm here for you if your revised setup calls for a little cash.
Tom
"Kim" <hiddensounds@hotmail.com> wrote in message =
news:480cf9dc$1@linux...
Yes, it's better... still dodgy though I'm discovering, which at =
least
confirms that the line is bad, but also means that service might still =
be
a little patchy until fixed.
How annoying. ;o)
Cheers,
Kim.
Bill L <bill@billlorentzen.com> wrote:
>I'm sorry to hear about you having to waste so much time on this, but =
we
>sure do appreciate it. It seems to be running swiftly now.
>
>Kim wrote:
>> "Don Nafe" <dnafe@rogers.com> wrote:
>>> it's nice to see your on-site tech support rivals our's in Canada
>>=20
>> ARGHHHhhhh!!! ;oP
>>=20
>> Hehe, now that I've got THAT out of my system. ;o)
>>=20
>> Yerrs... so the GOOD news is that I seem to have found a way to =
wire the
>> internet so that it works almost properly. It's got me bamboozled =
that
the
>> internet works when wired direct, the phone works on VOIP, and I've =
tried
>> two line filters, and still the main phone line won't work, but the =
point
>> is that the group should be better until it's resolved, I think, =
unless
it's
>> just pure luck. The internet is going near full speed though, and =
hasn't
>> done that for a good couple of weeks.
>>=20
>> So the tech was supposed to arrive between 5pm and 7pm, which meant =
I
had
>> to get an hour off work. At 6:40 I called the telco who said that =
the
tech
>> had been dispatched, but the telco isn't allowed to contact them =
until
they
>> are officially late, ie after 7pm. So I call at 7 and speak to a =
girl
who
>> puts me on hold to contact the tech, and then the hold music =
disappears
and
>> after about 5 minutes I hang up and call back. I speak to another =
girl
who
>> then explains that it's too late, the tech won't be attending. I =
explain
>> that this is unacceptable, but she insisted that it was, and that =
is how
>> telecommunications works here.
>>=20
>> So I told them I would pay for after hours after this girl kept =
saying
"I'll
>> let them know you'll prefer a Saturday" and I kept saying "No, not =
prefer.
>> I can't take any more time off work. I can ONLY do Saturday or =
after hours".
>> This went through several repetitions until I emphasized after =
hours to
her,
>> mostly just so she'd take the word "prefer" out of her message.
>>=20
>> Anyhow, enough already.
>>=20
>> Annoying.
>>=20
>> Cheers,
>> Kim.
I choose Polesoft Lockspam to fight spam, and you?
http://www.polesoft.com/refer.html
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<DIV><FONT face=3DArial size=3D2>Kim,</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>I know you're doing the best you can =
and I=20
appreciate</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>it. I look here about five =
time per=20
day. It's my refuge</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>on bad days. </FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>I'm here for you if your revised=20
setup calls for a little cash.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>Tom</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<BLOCKQUOTE=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"Kim" <<A=20
=
href=3D"mailto:hiddensounds@hotmail.com">hiddensounds@hotmail.com</A>>=
wrote=20
in message <A=20
=
href=3D"news:480cf9dc$1@linux">news:480cf9dc$1@linux</A>...</DIV><BR><BR>=
Yes,=20
it's better... still dodgy though I'm discovering, which =
at=20
least<BR>confirms that the line is bad, but also means that service =
might=20
still be<BR>a little patchy until fixed.<BR><BR>How annoying.=20
;o)<BR><BR>Cheers,<BR>Kim.<BR><BR>Bill L <<A=20
href=3D"mailto:bill@billlorentzen.com">bill@billlorentzen.com</A>>=20
wrote:<BR>>I'm sorry to hear about you having to waste so much time =
on=20
this, but we<BR><BR>>sure do appreciate it. It seems to be running =
swiftly=20
now.<BR>><BR>>Kim wrote:<BR>>> "Don Nafe" <<A=20
href=3D"mailto:dnafe@rogers.com">dnafe@rogers.com</A>> =
wrote:<BR>>>>=20
it's nice to see your on-site tech support rivals our's in =
Canada<BR>>>=20
<BR>>> ARGHHHhhhh!!! ;oP<BR>>> <BR>>> Hehe, now that =
I've=20
got THAT out of my system. ;o)<BR>>> <BR>>> Yerrs... so =
the GOOD=20
news is that I seem to have found a way to wire the<BR>>> =
internet so=20
that it works almost properly. It's got me bamboozled =
that<BR>the<BR>>>=20
internet works when wired direct, the phone works on VOIP, and I've=20
tried<BR>>> two line filters, and still the main phone line =
won't work,=20
but the point<BR>>> is that the group should be better until =
it's=20
resolved, I think, unless<BR>it's<BR>>> just pure luck. The =
internet is=20
going near full speed though, and hasn't<BR>>> done that for a =
good=20
couple of weeks.<BR>>> <BR>>> So the tech was supposed to =
arrive=20
between 5pm and 7pm, which meant I<BR>had<BR>>> to get an hour =
off work.=20
At 6:40 I called the telco who said that the<BR>tech<BR>>> had =
been=20
dispatched, but the telco isn't allowed to contact them=20
until<BR>they<BR>>> are officially late, ie after 7pm. So I call =
at 7=20
and speak to a girl<BR>who<BR>>> puts me on hold to contact the =
tech,=20
and then the hold music disappears<BR>and<BR>>> after about 5 =
minutes I=20
hang up and call back. I speak to another girl<BR>who<BR>>> then =
explains that it's too late, the tech won't be attending. I=20
explain<BR>>> that this is unacceptable, but she insisted that =
it was,=20
and that is how<BR>>> telecommunications works here.<BR>>> =
<BR>>> So I told them I would pay for after hours after this =
girl kept=20
saying<BR>"I'll<BR>>> let them know you'll prefer a Saturday" =
and I kept=20
saying "No, not prefer.<BR>>> I can't take any more time off =
work. I can=20
ONLY do Saturday or after hours".<BR>>> This went through =
several=20
repetitions until I emphasized after hours to<BR>her,<BR>>> =
mostly just=20
so she'd take the word "prefer" out of her message.<BR>>> =
<BR>>>=20
Anyhow, enough already.<BR>>> <BR>>> Annoying.<BR>>> =
<BR>>> Cheers,<BR>>> Kim.<BR></BLOCKQUOTE>
<DIV><FONT size=3D2><BR><BR>I choose Polesoft Lockspam to fight spam, =
and=20
you?<BR><A=20
href=3D"http://www.polesoft.com/refer.html">http://www.polesoft.com/refer=
..html</A> </FONT></DIV></BODY ></HTML>
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