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Re: Hammer Time! [message #91751 is a reply to message #91748] |
Mon, 22 October 2007 07:58 |
dc[3]
Messages: 895 Registered: September 2005
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Senior Member |
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Bill L <bill@billlorentzen.com> wrote:
>That woman doesn't understand that if she had played the age card, "Oh,
>I'm so tired, I think I'm going to faint (right here in your lobby)..."
>she could have gotten the manager's attention right away, rather than a
>trip to the pokey.
Or a quick trip to the ER...
But you are right, by being dignified and well-mannered
she actually got poorer service.
>The key in situations like this is to keep your eye on what you want,
>and figure out how to make the other guy want to give it to you. Of
>course, she may have just been looking for something crazy to do, and
>she certainly found that.
>
>Don, what's your beef with Steiny?
None. I just picked them out of a hat. All companies fall down
on customer service at times. and they did for me, but it was
years ago. There's lots of other candidates....
DC
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