Home » The PARIS Forums » PARIS: Main » Mac Hell Unleashed
| Mac Hell Unleashed [message #92315] |
Sat, 03 November 2007 00:22  |
Neil
Messages: 1645
Registered: April 2006
|
Senior Member |
|
|
<begin paste>
SHELLY PALMER REPORT:
The Leopard Chronicles: Mac Hell Unleashed
November 2 2007 5:36 AM PDT
By Shelly Palmer
One of my seriously Mac-addicted staff members stood in the rain last Friday
night to get us a five-pack of the Apple's new Leopard operating system.
Being only slightly less addicted, I set aside 40 minutes circa 8:30am Saturday
morning to do the install. I stopped for the day about 11:30pm -- this is
my story.
08:30am --The Process -- Before attempting my Leopard install, I made a disk
image (.dmg) file of my entire hard drive and placed it on my MacPro Quad
Core. This took about an hour. I had a versioned back up of my drive on a
different external drive and I had all of my non-application files backed
up online, but I wanted to make absolutely sure that if something went wrong,
I'd be covered. As it turns out, this was prescient.
09:30am -- The Leopard Install -- I put the Leopard installation disk in
the drive and clicked the installation icon. After about five minutes I saw
an error message. For some reason, my internal hard drive was partitioned
using the "Apple Partition" scheme. This is usually used for PowerPC-based
Macs. My computer is an Intel-based Mac and, to be honest, I have no idea
how this occurred. However, the error message was clear, you must ERASE your
hard drive and partition it using the GUID partition scheme if you want to
install Leopard.
Erase my hard drive?
09:45am -- The First Customer Service Call -- To be fair, this was the first
day of the software release, so one could reasonably assume that the wait
time for tech support would be long. After being on hold for 48 minutes,
I spoke to a lovely woman with a very thick foreign accent. I asked her if
the error message was correct or if there was any other way to install Leopard.
"No," she said. "You will have to erase and partition your drive using disk
utility. But here's the good news ... just copy your disk image onto the
newly partitioned drive, shift-double-click the mounted image and next time
you reboot your computer it will wake up exactly like your pre-Leopard build."
Wow, that's going to be easy. I have the disk image, I have a back up incase
it fails, I have the whole disk and all the files in several places. OK,
let's go for it.
11:00am -- Partition Trauma -- you know what? It's really hard to erase a
perfectly healthy computer even if you think you're going to make it better.
What a painful thing to have to do. But, after a short prayer to the computer
gods, I erased and GUID partitioned the drive. The process was very fast
-- sort of like ripping a band-aid off a cut. It only hurt for a second.
11:15am -- The Leopard Install Redux -- just as promised, about 40 minutes
later, OS X 10.5 Leopard was installed on my computer. Visually, it is slightly
different from OS X 10.4 Tiger. My first impression was that the newly translucent
top menu bar was going to bother me forever. It probably will.
01:00pm -- The Fun Begins -- It took an hour to copy the .dmg file to my
empty Leopard computer. I mounted the disk image and then shift-double-clicked
it. The image dramatically increased in size then faded away. In its place
was an open directory that looked exactly like my old Macintosh HD directory.
Perfect. A quick reboot and I'll be done.
------------------------------------------------------------ --------------------
Check out the Shelly Palmer Report archive.
------------------------------------------------------------ --------------------
01:04pm -- WTF? You know you would not be reading this article if this trick
worked. It didn't. You also know that the definition of insanity is doing
the same thing over and over again and expecting a different result. I tried
the shift-double-click trick about four more times while I dialed Apple tech
support to try to get into the queue.
02:14pm -- Apple Tech Support, an Oxymoron -- If my first tech support person
had a thick foreign accent, I don't even know how to describe the language
this gentleman spoke. After I described my problem to him he said, "I am
not qualified to help you, you must talk to Level 2 tech support. Can I put
you in their queue? The wait time will be about 15 minutes." The line magically
disconnected after 30 minutes forcing me to call back and go through the
process again.
The songs they play on hold at Apple Tech support are not for everybody.
I'm being overly polite.
04:32pm -- Level 2 Tech Support -- I have a new best friend at Apple, her
name is Dawn. English is absolutely her first language and she could not
have been nicer on the phone. There was only one problem. She had no idea
why Leopard would not permanently mount this disk image. In fact, she told
me a story about her Friday evening Leopard experience. Truthfully, I'm surprised
she was able to function at work on Saturday. Just a few tidbits of Apple
knowledge from our call ...
Yes, I found a bug. Engineering would take five to seven days to get back
to me with a workaround or solution. She copied every file from her old hard
drive to her Leopard hard drive by hand (one at a time). She didn't know
if my suggested work around would work because Leopard was "too new." The
five different things we tried together (that she thought would work) all
failed. No, there is no published list of files you can manually copy from
Tiger to Leopard with any reasonable expectation of success. If my proposed
solution didn't work I could wait for Apple Engineering to fix the bug or
try to reinstall my old operating system. Ugh!
She gave me her name, email and a direct dial phone number at Apple and told
me to contact her anytime. I appreciated the concern, but I still didn't
have a working computer.
06:12pm -- My Work-around -- This is not my first rodeo and I am not a computer
novice. The workaround was obvious to me, but what a huge pain in the butt.
Here it is in shorthand for the techno-geeks who care.
1) copy the disk image to an external drive (1 hour).
2) mount the drive and launch the Apple migration assistant. (4 hours)
3) rename your admin account and short name appropriately (or you'll be forced
to edit every program that stores data in your user account).
4) set the startup for your new account so that you don't have to ever see
the phantom account you were forced to setup.
5) get ready to reinstall a bunch of programs and re-enter 60% of your serial
numbers.
11:30pm -- Almost done -- Leopard is running on my computer. Almost every
program came back to life. I probably spent two-three more hours over the
next few days tweaking and re-installing stuff to get the computer working
more or less like it did before the upgrade. And, sadly, I am seriously considering
wiping the drive again, reinstalling Leopard and reinstalling my programs
from scratch. There's something not quite right about this install.
Epilog -- Was it worth it? No. Should you attempt an upgrade to Leopard?
If you don't have to erase your drive, you won't have this experience. The
300 new features that Apple lists on their site are all incremental improvements
over Tiger. Safari is still slow, spotlight is better, cover flow, as a way
to view a folder, is wonderful and it's far more useful than I ever imagined
it would be. And, on this computer, Time Machine (Apple's "set it and forget
it" backup software) does not work.
Post Script -- For those of you who are wondering, my personal computer is
a 17" MacBook Pro with an Intel 2.4 GHz Core 2 Duo and 4 GB of RAM. It has
a 200 GB, 7200 rpm aftermarket hard drive. It was running the latest, most
up-to-date versions of Tiger.
Here's a list of what you can look forward to if you need to erase your drive
to install Leopard. It may also happen if you simply use the migration assistant.
Firefox can't download because it doesn't think it's allowed to (none of
the obvious fixes seem to help)
Final Cut Studio needed a serial number
Logic Studio needed a serial number
Adobe CS2 needed serial numbers for every program
Adobe Studio (all the Macromedia programs, Dreamweaver, Flash, Fireworks,
etc,) needed to be reinstalled
Notebook (from circusponies) needed a serial number
Videocue (from varasoft) no problem
Transmit (ftp client) no problem
iPhoto - find the new directory and point to it
iTunes - lost an install, if I had been maxed, I would have had to call Apple
and get another login or something. I would really like to have my machine
authorization back, because I have another machine that I had to deauthorize
to authorize this one
Parallels - astoundingly no problem
Flip4mac - no problem
WireTap Studio - needed serial number
Prompt (teleprompter software) no problem
iWork '08 no problem
All printer drivers - gone -- all needed to be reinstalled
Microsoft Office 2004 - quirky, but after opened a few times, seemed to calm
down and work
Quicksliver - no problem
Skype - no problem
On2 Flix Pro -- complete reinstall
Elgato Turbo264 - no problem
Shelly Palmer is Managing Director of Advanced Media Ventures Group LLC and
the author of Television Disrupted: The Transition from Network to Networked
TV (2006, Focal Press). Shelly is also President of the National Academy
of Television Arts & Sciences, NY (the organization that bestows the coveted
Emmy® Awards). He is the Vice-Chairman of the National Academy of Media Arts
& Sciences an organization dedicated to education and leadership in the areas
of technology, media and entertainment. Palmer also oversees the Advanced
Media Technology Emmy® Awards which honors outstanding achievements in the
science and technology of advanced media. You can read Shelly's blog here.
Shelly can be reached at shelly@palmer.net
</end paste>
|
|
|
|
| Re: Mac Hell Unleashed [message #92316 is a reply to message #92315] |
Fri, 02 November 2007 23:30  |
Dedric Terry
Messages: 788
Registered: June 2007
|
Senior Member |
|
|
I've never read or encountered a more painful computer upgrade story.
Remind me to remind my wife to forget upgrading to Leopard.
On 11/3/07 1:22 AM, in article 472c13bb$1@linux, "Neil" <OIU@OI.com> wrote:
>
> <begin paste>
>
> SHELLY PALMER REPORT:
> The Leopard Chronicles: Mac Hell Unleashed
> November 2 2007 5:36 AM PDT
>
> By Shelly Palmer
>
>
>
> One of my seriously Mac-addicted staff members stood in the rain last Friday
> night to get us a five-pack of the Apple's new Leopard operating system.
> Being only slightly less addicted, I set aside 40 minutes circa 8:30am
> Saturday
> morning to do the install. I stopped for the day about 11:30pm -- this is
> my story.
>
> 08:30am --The Process -- Before attempting my Leopard install, I made a disk
> image (.dmg) file of my entire hard drive and placed it on my MacPro Quad
> Core. This took about an hour. I had a versioned back up of my drive on a
> different external drive and I had all of my non-application files backed
> up online, but I wanted to make absolutely sure that if something went wrong,
> I'd be covered. As it turns out, this was prescient.
>
> 09:30am -- The Leopard Install -- I put the Leopard installation disk in
> the drive and clicked the installation icon. After about five minutes I saw
> an error message. For some reason, my internal hard drive was partitioned
> using the "Apple Partition" scheme. This is usually used for PowerPC-based
> Macs. My computer is an Intel-based Mac and, to be honest, I have no idea
> how this occurred. However, the error message was clear, you must ERASE your
> hard drive and partition it using the GUID partition scheme if you want to
> install Leopard.
>
> Erase my hard drive?
>
> 09:45am -- The First Customer Service Call -- To be fair, this was the first
> day of the software release, so one could reasonably assume that the wait
> time for tech support would be long. After being on hold for 48 minutes,
> I spoke to a lovely woman with a very thick foreign accent. I asked her if
> the error message was correct or if there was any other way to install
> Leopard.
> "No," she said. "You will have to erase and partition your drive using disk
> utility. But here's the good news ... just copy your disk image onto the
> newly partitioned drive, shift-double-click the mounted image and next time
> you reboot your computer it will wake up exactly like your pre-Leopard build."
>
> Wow, that's going to be easy. I have the disk image, I have a back up incase
> it fails, I have the whole disk and all the files in several places. OK,
> let's go for it.
>
> 11:00am -- Partition Trauma -- you know what? It's really hard to erase a
> perfectly healthy computer even if you think you're going to make it better.
> What a painful thing to have to do. But, after a short prayer to the computer
> gods, I erased and GUID partitioned the drive. The process was very fast
> -- sort of like ripping a band-aid off a cut. It only hurt for a second.
>
> 11:15am -- The Leopard Install Redux -- just as promised, about 40 minutes
> later, OS X 10.5 Leopard was installed on my computer. Visually, it is
> slightly
> different from OS X 10.4 Tiger. My first impression was that the newly
> translucent
> top menu bar was going to bother me forever. It probably will.
>
> 01:00pm -- The Fun Begins -- It took an hour to copy the .dmg file to my
> empty Leopard computer. I mounted the disk image and then shift-double-clicked
> it. The image dramatically increased in size then faded away. In its place
> was an open directory that looked exactly like my old Macintosh HD directory.
> Perfect. A quick reboot and I'll be done.
>
>
> ------------------------------------------------------------ ------------------
> --
> Check out the Shelly Palmer Report archive.
> ------------------------------------------------------------ ------------------
> --
>
> 01:04pm -- WTF? You know you would not be reading this article if this trick
> worked. It didn't. You also know that the definition of insanity is doing
> the same thing over and over again and expecting a different result. I tried
> the shift-double-click trick about four more times while I dialed Apple tech
> support to try to get into the queue.
>
> 02:14pm -- Apple Tech Support, an Oxymoron -- If my first tech support person
> had a thick foreign accent, I don't even know how to describe the language
> this gentleman spoke. After I described my problem to him he said, "I am
> not qualified to help you, you must talk to Level 2 tech support. Can I put
> you in their queue? The wait time will be about 15 minutes." The line
> magically
> disconnected after 30 minutes forcing me to call back and go through the
> process again.
>
> The songs they play on hold at Apple Tech support are not for everybody.
> I'm being overly polite.
>
> 04:32pm -- Level 2 Tech Support -- I have a new best friend at Apple, her
> name is Dawn. English is absolutely her first language and she could not
> have been nicer on the phone. There was only one problem. She had no idea
> why Leopard would not permanently mount this disk image. In fact, she told
> me a story about her Friday evening Leopard experience. Truthfully, I'm
> surprised
> she was able to function at work on Saturday. Just a few tidbits of Apple
> knowledge from our call ...
>
> Yes, I found a bug. Engineering would take five to seven days to get back
> to me with a workaround or solution. She copied every file from her old hard
> drive to her Leopard hard drive by hand (one at a time). She didn't know
> if my suggested work around would work because Leopard was "too new." The
> five different things we tried together (that she thought would work) all
> failed. No, there is no published list of files you can manually copy from
> Tiger to Leopard with any reasonable expectation of success. If my proposed
> solution didn't work I could wait for Apple Engineering to fix the bug or
> try to reinstall my old operating system. Ugh!
>
> She gave me her name, email and a direct dial phone number at Apple and told
> me to contact her anytime. I appreciated the concern, but I still didn't
> have a working computer.
>
> 06:12pm -- My Work-around -- This is not my first rodeo and I am not a
> computer
> novice. The workaround was obvious to me, but what a huge pain in the butt.
> Here it is in shorthand for the techno-geeks who care.
>
> 1) copy the disk image to an external drive (1 hour).
>
> 2) mount the drive and launch the Apple migration assistant. (4 hours)
>
> 3) rename your admin account and short name appropriately (or you'll be forced
> to edit every program that stores data in your user account).
>
> 4) set the startup for your new account so that you don't have to ever see
> the phantom account you were forced to setup.
>
> 5) get ready to reinstall a bunch of programs and re-enter 60% of your serial
> numbers.
>
> 11:30pm -- Almost done -- Leopard is running on my computer. Almost every
> program came back to life. I probably spent two-three more hours over the
> next few days tweaking and re-installing stuff to get the computer working
> more or less like it did before the upgrade. And, sadly, I am seriously
> considering
> wiping the drive again, reinstalling Leopard and reinstalling my programs
> from scratch. There's something not quite right about this install.
>
> Epilog -- Was it worth it? No. Should you attempt an upgrade to Leopard?
> If you don't have to erase your drive, you won't have this experience. The
> 300 new features that Apple lists on their site are all incremental
> improvements
> over Tiger. Safari is still slow, spotlight is better, cover flow, as a way
> to view a folder, is wonderful and it's far more useful than I ever imagined
> it would be. And, on this computer, Time Machine (Apple's "set it and forget
> it" backup software) does not work.
>
> Post Script -- For those of you who are wondering, my personal computer is
> a 17" MacBook Pro with an Intel 2.4 GHz Core 2 Duo and 4 GB of RAM. It has
> a 200 GB, 7200 rpm aftermarket hard drive. It was running the latest, most
> up-to-date versions of Tiger.
>
> Here's a list of what you can look forward to if you need to erase your drive
> to install Leopard. It may also happen if you simply use the migration
> assistant.
>
> Firefox can't download because it doesn't think it's allowed to (none of
> the obvious fixes seem to help)
> Final Cut Studio needed a serial number
> Logic Studio needed a serial number
> Adobe CS2 needed serial numbers for every program
> Adobe Studio (all the Macromedia programs, Dreamweaver, Flash, Fireworks,
> etc,) needed to be reinstalled
> Notebook (from circusponies) needed a serial number
> Videocue (from varasoft) no problem
> Transmit (ftp client) no problem
> iPhoto - find the new directory and point to it
> iTunes - lost an install, if I had been maxed, I would have had to call Apple
> and get another login or something. I would really like to have my machine
> authorization back, because I have another machine that I had to deauthorize
> to authorize this one
> Parallels - astoundingly no problem
> Flip4mac - no problem
> WireTap Studio - needed serial number
> Prompt (teleprompter software) no problem
> iWork '08 no problem
> All printer drivers - gone -- all needed to be reinstalled
> Microsoft Office 2004 - quirky, but after opened a few times, seemed to calm
> down and work
> Quicksliver - no problem
> Skype - no problem
> On2 Flix Pro -- complete reinstall
> Elgato Turbo264 - no problem
>
>
> Shelly Palmer is Managing Director of Advanced Media Ventures Group LLC and
> the author of Television Disrupted: The Transition from Network to Networked
> TV (2006, Focal Press). Shelly is also President of the National Academy
> of Television Arts & Sciences, NY (the organization that bestows the coveted
> Emmy® Awards). He is the Vice-Chairman of the National Academy of Media Arts
> & Sciences an organization dedicated to education and leadership in the areas
> of technology, media and entertainment. Palmer also oversees the Advanced
> Media Technology Emmy® Awards which honors outstanding achievements in the
> science and technology of advanced media. You can read Shelly's blog here.
> Shelly can be reached at shelly@palmer.net
> </end paste>
>
>
|
|
|
|
| Re: Mac Hell Unleashed [message #92317 is a reply to message #92316] |
Sat, 03 November 2007 01:17 |
Neil
Messages: 1645
Registered: April 2006
|
Senior Member |
|
|
And this is from a guy who's a technophobe, writes about his
media & technological experiences for a living, and is a self-
confessed Mac addict.
Neil
Dedric Terry <dterry@keyofd.net> wrote:
>I've never read or encountered a more painful computer upgrade story.
>Remind me to remind my wife to forget upgrading to Leopard.
>
>On 11/3/07 1:22 AM, in article 472c13bb$1@linux, "Neil" <OIU@OI.com> wrote:
>
>>
>> <begin paste>
>>
>> SHELLY PALMER REPORT:
>> The Leopard Chronicles: Mac Hell Unleashed
>> November 2 2007 5:36 AM PDT
>>
>> By Shelly Palmer
>>
>>
>>
>> One of my seriously Mac-addicted staff members stood in the rain last
Friday
>> night to get us a five-pack of the Apple's new Leopard operating system.
>> Being only slightly less addicted, I set aside 40 minutes circa 8:30am
>> Saturday
>> morning to do the install. I stopped for the day about 11:30pm -- this
is
>> my story.
>>
>> 08:30am --The Process -- Before attempting my Leopard install, I made
a disk
>> image (.dmg) file of my entire hard drive and placed it on my MacPro Quad
>> Core. This took about an hour. I had a versioned back up of my drive on
a
>> different external drive and I had all of my non-application files backed
>> up online, but I wanted to make absolutely sure that if something went
wrong,
>> I'd be covered. As it turns out, this was prescient.
>>
>> 09:30am -- The Leopard Install -- I put the Leopard installation disk
in
>> the drive and clicked the installation icon. After about five minutes
I saw
>> an error message. For some reason, my internal hard drive was partitioned
>> using the "Apple Partition" scheme. This is usually used for PowerPC-based
>> Macs. My computer is an Intel-based Mac and, to be honest, I have no idea
>> how this occurred. However, the error message was clear, you must ERASE
your
>> hard drive and partition it using the GUID partition scheme if you want
to
>> install Leopard.
>>
>> Erase my hard drive?
>>
>> 09:45am -- The First Customer Service Call -- To be fair, this was the
first
>> day of the software release, so one could reasonably assume that the wait
>> time for tech support would be long. After being on hold for 48 minutes,
>> I spoke to a lovely woman with a very thick foreign accent. I asked her
if
>> the error message was correct or if there was any other way to install
>> Leopard.
>> "No," she said. "You will have to erase and partition your drive using
disk
>> utility. But here's the good news ... just copy your disk image onto the
>> newly partitioned drive, shift-double-click the mounted image and next
time
>> you reboot your computer it will wake up exactly like your pre-Leopard
build."
>>
>> Wow, that's going to be easy. I have the disk image, I have a back up
incase
>> it fails, I have the whole disk and all the files in several places. OK,
>> let's go for it.
>>
>> 11:00am -- Partition Trauma -- you know what? It's really hard to erase
a
>> perfectly healthy computer even if you think you're going to make it better.
>> What a painful thing to have to do. But, after a short prayer to the computer
>> gods, I erased and GUID partitioned the drive. The process was very fast
>> -- sort of like ripping a band-aid off a cut. It only hurt for a second.
>>
>> 11:15am -- The Leopard Install Redux -- just as promised, about 40 minutes
>> later, OS X 10.5 Leopard was installed on my computer. Visually, it is
>> slightly
>> different from OS X 10.4 Tiger. My first impression was that the newly
>> translucent
>> top menu bar was going to bother me forever. It probably will.
>>
>> 01:00pm -- The Fun Begins -- It took an hour to copy the .dmg file to
my
>> empty Leopard computer. I mounted the disk image and then shift-double-clicked
>> it. The image dramatically increased in size then faded away. In its place
>> was an open directory that looked exactly like my old Macintosh HD directory.
>> Perfect. A quick reboot and I'll be done.
>>
>>
>> ------------------------------------------------------------ ------------------
>> --
>> Check out the Shelly Palmer Report archive.
>> ------------------------------------------------------------ ------------------
>> --
>>
>> 01:04pm -- WTF? You know you would not be reading this article if this
trick
>> worked. It didn't. You also know that the definition of insanity is doing
>> the same thing over and over again and expecting a different result. I
tried
>> the shift-double-click trick about four more times while I dialed Apple
tech
>> support to try to get into the queue.
>>
>> 02:14pm -- Apple Tech Support, an Oxymoron -- If my first tech support
person
>> had a thick foreign accent, I don't even know how to describe the language
>> this gentleman spoke. After I described my problem to him he said, "I
am
>> not qualified to help you, you must talk to Level 2 tech support. Can
I put
>> you in their queue? The wait time will be about 15 minutes." The line
>> magically
>> disconnected after 30 minutes forcing me to call back and go through the
>> process again.
>>
>> The songs they play on hold at Apple Tech support are not for everybody.
>> I'm being overly polite.
>>
>> 04:32pm -- Level 2 Tech Support -- I have a new best friend at Apple,
her
>> name is Dawn. English is absolutely her first language and she could not
>> have been nicer on the phone. There was only one problem. She had no idea
>> why Leopard would not permanently mount this disk image. In fact, she
told
>> me a story about her Friday evening Leopard experience. Truthfully, I'm
>> surprised
>> she was able to function at work on Saturday. Just a few tidbits of Apple
>> knowledge from our call ...
>>
>> Yes, I found a bug. Engineering would take five to seven days to get back
>> to me with a workaround or solution. She copied every file from her old
hard
>> drive to her Leopard hard drive by hand (one at a time). She didn't know
>> if my suggested work around would work because Leopard was "too new."
The
>> five different things we tried together (that she thought would work)
all
>> failed. No, there is no published list of files you can manually copy
from
>> Tiger to Leopard with any reasonable expectation of success. If my proposed
>> solution didn't work I could wait for Apple Engineering to fix the bug
or
>> try to reinstall my old operating system. Ugh!
>>
>> She gave me her name, email and a direct dial phone number at Apple and
told
>> me to contact her anytime. I appreciated the concern, but I still didn't
>> have a working computer.
>>
>> 06:12pm -- My Work-around -- This is not my first rodeo and I am not a
>> computer
>> novice. The workaround was obvious to me, but what a huge pain in the
butt.
>> Here it is in shorthand for the techno-geeks who care.
>>
>> 1) copy the disk image to an external drive (1 hour).
>>
>> 2) mount the drive and launch the Apple migration assistant. (4 hours)
>>
>> 3) rename your admin account and short name appropriately (or you'll be
forced
>> to edit every program that stores data in your user account).
>>
>> 4) set the startup for your new account so that you don't have to ever
see
>> the phantom account you were forced to setup.
>>
>> 5) get ready to reinstall a bunch of programs and re-enter 60% of your
serial
>> numbers.
>>
>> 11:30pm -- Almost done -- Leopard is running on my computer. Almost every
>> program came back to life. I probably spent two-three more hours over
the
>> next few days tweaking and re-installing stuff to get the computer working
>> more or less like it did before the upgrade. And, sadly, I am seriously
>> considering
>> wiping the drive again, reinstalling Leopard and reinstalling my programs
>> from scratch. There's something not quite right about this install.
>>
>> Epilog -- Was it worth it? No. Should you attempt an upgrade to Leopard?
>> If you don't have to erase your drive, you won't have this experience.
The
>> 300 new features that Apple lists on their site are all incremental
>> improvements
>> over Tiger. Safari is still slow, spotlight is better, cover flow, as
a way
>> to view a folder, is wonderful and it's far more useful than I ever imagined
>> it would be. And, on this computer, Time Machine (Apple's "set it and
forget
>> it" backup software) does not work.
>>
>> Post Script -- For those of you who are wondering, my personal computer
is
>> a 17" MacBook Pro with an Intel 2.4 GHz Core 2 Duo and 4 GB of RAM. It
has
>> a 200 GB, 7200 rpm aftermarket hard drive. It was running the latest,
most
>> up-to-date versions of Tiger.
>>
>> Here's a list of what you can look forward to if you need to erase your
drive
>> to install Leopard. It may also happen if you simply use the migration
>> assistant.
>>
>> Firefox can't download because it doesn't think it's allowed to (none
of
>> the obvious fixes seem to help)
>> Final Cut Studio needed a serial number
>> Logic Studio needed a serial number
>> Adobe CS2 needed serial numbers for every program
>> Adobe Studio (all the Macromedia programs, Dreamweaver, Flash, Fireworks,
>> etc,) needed to be reinstalled
>> Notebook (from circusponies) needed a serial number
>> Videocue (from varasoft) no problem
>> Transmit (ftp client) no problem
>> iPhoto - find the new directory and point to it
>> iTunes - lost an install, if I had been maxed, I would have had to call
Apple
>> and get another login or something. I would really like to have my machine
>> authorization back, because I have another machine that I had to deauthorize
>> to authorize this one
>> Parallels - astoundingly no problem
>> Flip4mac - no problem
>> WireTap Studio - needed serial number
>> Prompt (teleprompter software) no problem
>> iWork '08 no problem
>> All printer drivers - gone -- all needed to be reinstalled
>> Microsoft Office 2004 - quirky, but after opened a few times, seemed to
calm
>> down and work
>> Quicksliver - no problem
>> Skype - no problem
>> On2 Flix Pro -- complete reinstall
>> Elgato Turbo264 - no problem
>>
>>
>> Shelly Palmer is Managing Director of Advanced Media Ventures Group LLC
and
>> the author of Television Disrupted: The Transition from Network to Networked
>> TV (2006, Focal Press). Shelly is also President of the National Academy
>> of Television Arts & Sciences, NY (the organization that bestows the coveted
>> Emmy® Awards). He is the Vice-Chairman of the National Academy of Media
Arts
>> & Sciences an organization dedicated to education and leadership in the
areas
>> of technology, media and entertainment. Palmer also oversees the Advanced
>> Media Technology Emmy® Awards which honors outstanding achievements in
the
>> science and technology of advanced media. You can read Shelly's blog here.
>> Shelly can be reached at shelly@palmer.net
>> </end paste>
>>
>>
>
|
|
|
|
|
|
|
|
|
|
| Re: Mac Hell Unleashed [message #92331 is a reply to message #92315] |
Sat, 03 November 2007 12:50 |
|
|
This person does not need to be doing any kind of upgrading. Everything she
listed down below as to what to expect if you erase your system drive, is
very common knowledge.
PC users are a bit more knowledgeable about these kinds of things. IF youare
building a new PC, you better have all of the software drivers, serial numbers
etc ready on hand..
"Neil" <OIU@OI.com> wrote:
>
><begin paste>
>
>SHELLY PALMER REPORT:
>The Leopard Chronicles: Mac Hell Unleashed
>November 2 2007 5:36 AM PDT
>
> By Shelly Palmer
>
>
>
>One of my seriously Mac-addicted staff members stood in the rain last Friday
>night to get us a five-pack of the Apple's new Leopard operating system.
>Being only slightly less addicted, I set aside 40 minutes circa 8:30am Saturday
>morning to do the install. I stopped for the day about 11:30pm -- this is
>my story.
>
>08:30am --The Process -- Before attempting my Leopard install, I made a
disk
>image (.dmg) file of my entire hard drive and placed it on my MacPro Quad
>Core. This took about an hour. I had a versioned back up of my drive on
a
>different external drive and I had all of my non-application files backed
>up online, but I wanted to make absolutely sure that if something went wrong,
>I'd be covered. As it turns out, this was prescient.
>
>09:30am -- The Leopard Install -- I put the Leopard installation disk in
>the drive and clicked the installation icon. After about five minutes I
saw
>an error message. For some reason, my internal hard drive was partitioned
>using the "Apple Partition" scheme. This is usually used for PowerPC-based
>Macs. My computer is an Intel-based Mac and, to be honest, I have no idea
>how this occurred. However, the error message was clear, you must ERASE
your
>hard drive and partition it using the GUID partition scheme if you want
to
>install Leopard.
>
>Erase my hard drive?
>
>09:45am -- The First Customer Service Call -- To be fair, this was the first
>day of the software release, so one could reasonably assume that the wait
>time for tech support would be long. After being on hold for 48 minutes,
>I spoke to a lovely woman with a very thick foreign accent. I asked her
if
>the error message was correct or if there was any other way to install Leopard.
>"No," she said. "You will have to erase and partition your drive using disk
>utility. But here's the good news ... just copy your disk image onto the
>newly partitioned drive, shift-double-click the mounted image and next time
>you reboot your computer it will wake up exactly like your pre-Leopard build."
>
>Wow, that's going to be easy. I have the disk image, I have a back up incase
>it fails, I have the whole disk and all the files in several places. OK,
>let's go for it.
>
>11:00am -- Partition Trauma -- you know what? It's really hard to erase
a
>perfectly healthy computer even if you think you're going to make it better.
>What a painful thing to have to do. But, after a short prayer to the computer
>gods, I erased and GUID partitioned the drive. The process was very fast
>-- sort of like ripping a band-aid off a cut. It only hurt for a second.
>
>11:15am -- The Leopard Install Redux -- just as promised, about 40 minutes
>later, OS X 10.5 Leopard was installed on my computer. Visually, it is slightly
>different from OS X 10.4 Tiger. My first impression was that the newly translucent
>top menu bar was going to bother me forever. It probably will.
>
>01:00pm -- The Fun Begins -- It took an hour to copy the .dmg file to my
>empty Leopard computer. I mounted the disk image and then shift-double-clicked
>it. The image dramatically increased in size then faded away. In its place
>was an open directory that looked exactly like my old Macintosh HD directory.
>Perfect. A quick reboot and I'll be done.
>
>
> ------------------------------------------------------------ --------------------
>Check out the Shelly Palmer Report archive.
> ------------------------------------------------------------ --------------------
>
>01:04pm -- WTF? You know you would not be reading this article if this trick
>worked. It didn't. You also know that the definition of insanity is doing
>the same thing over and over again and expecting a different result. I tried
>the shift-double-click trick about four more times while I dialed Apple
tech
>support to try to get into the queue.
>
>02:14pm -- Apple Tech Support, an Oxymoron -- If my first tech support person
>had a thick foreign accent, I don't even know how to describe the language
>this gentleman spoke. After I described my problem to him he said, "I am
>not qualified to help you, you must talk to Level 2 tech support. Can I
put
>you in their queue? The wait time will be about 15 minutes." The line magically
>disconnected after 30 minutes forcing me to call back and go through the
>process again.
>
>The songs they play on hold at Apple Tech support are not for everybody.
>I'm being overly polite.
>
>04:32pm -- Level 2 Tech Support -- I have a new best friend at Apple, her
>name is Dawn. English is absolutely her first language and she could not
>have been nicer on the phone. There was only one problem. She had no idea
>why Leopard would not permanently mount this disk image. In fact, she told
>me a story about her Friday evening Leopard experience. Truthfully, I'm
surprised
>she was able to function at work on Saturday. Just a few tidbits of Apple
>knowledge from our call ...
>
>Yes, I found a bug. Engineering would take five to seven days to get back
>to me with a workaround or solution. She copied every file from her old
hard
>drive to her Leopard hard drive by hand (one at a time). She didn't know
>if my suggested work around would work because Leopard was "too new." The
>five different things we tried together (that she thought would work) all
>failed. No, there is no published list of files you can manually copy from
>Tiger to Leopard with any reasonable expectation of success. If my proposed
>solution didn't work I could wait for Apple Engineering to fix the bug or
>try to reinstall my old operating system. Ugh!
>
>She gave me her name, email and a direct dial phone number at Apple and
told
>me to contact her anytime. I appreciated the concern, but I still didn't
>have a working computer.
>
>06:12pm -- My Work-around -- This is not my first rodeo and I am not a computer
>novice. The workaround was obvious to me, but what a huge pain in the butt.
>Here it is in shorthand for the techno-geeks who care.
>
>1) copy the disk image to an external drive (1 hour).
>
>2) mount the drive and launch the Apple migration assistant. (4 hours)
>
>3) rename your admin account and short name appropriately (or you'll be
forced
>to edit every program that stores data in your user account).
>
>4) set the startup for your new account so that you don't have to ever see
>the phantom account you were forced to setup.
>
>5) get ready to reinstall a bunch of programs and re-enter 60% of your serial
>numbers.
>
>11:30pm -- Almost done -- Leopard is running on my computer. Almost every
>program came back to life. I probably spent two-three more hours over the
>next few days tweaking and re-installing stuff to get the computer working
>more or less like it did before the upgrade. And, sadly, I am seriously
considering
>wiping the drive again, reinstalling Leopard and reinstalling my programs
>from scratch. There's something not quite right about this install.
>
>Epilog -- Was it worth it? No. Should you attempt an upgrade to Leopard?
>If you don't have to erase your drive, you won't have this experience. The
>300 new features that Apple lists on their site are all incremental improvements
>over Tiger. Safari is still slow, spotlight is better, cover flow, as a
way
>to view a folder, is wonderful and it's far more useful than I ever imagined
>it would be. And, on this computer, Time Machine (Apple's "set it and forget
>it" backup software) does not work.
>
>Post Script -- For those of you who are wondering, my personal computer
is
>a 17" MacBook Pro with an Intel 2.4 GHz Core 2 Duo and 4 GB of RAM. It has
>a 200 GB, 7200 rpm aftermarket hard drive. It was running the latest, most
>up-to-date versions of Tiger.
>
>Here's a list of what you can look forward to if you need to erase your
drive
>to install Leopard. It may also happen if you simply use the migration assistant.
>
>Firefox can't download because it doesn't think it's allowed to (none of
>the obvious fixes seem to help)
>Final Cut Studio needed a serial number
>Logic Studio needed a serial number
>Adobe CS2 needed serial numbers for every program
>Adobe Studio (all the Macromedia programs, Dreamweaver, Flash, Fireworks,
>etc,) needed to be reinstalled
>Notebook (from circusponies) needed a serial number
>Videocue (from varasoft) no problem
>Transmit (ftp client) no problem
>iPhoto - find the new directory and point to it
>iTunes - lost an install, if I had been maxed, I would have had to call
Apple
>and get another login or something. I would really like to have my machine
>authorization back, because I have another machine that I had to deauthorize
>to authorize this one
>Parallels - astoundingly no problem
>Flip4mac - no problem
>WireTap Studio - needed serial number
>Prompt (teleprompter software) no problem
>iWork '08 no problem
>All printer drivers - gone -- all needed to be reinstalled
>Microsoft Office 2004 - quirky, but after opened a few times, seemed to
calm
>down and work
>Quicksliver - no problem
>Skype - no problem
>On2 Flix Pro -- complete reinstall
>Elgato Turbo264 - no problem
>
>
>Shelly Palmer is Managing Director of Advanced Media Ventures Group LLC
and
>the author of Television Disrupted: The Transition from Network to Networked
>TV (2006, Focal Press). Shelly is also President of the National Academy
>of Television Arts & Sciences, NY (the organization that bestows the coveted
>Emmy® Awards). He is the Vice-Chairman of the National Academy of Media
Arts
>& Sciences an organization dedicated to education and leadership in the
areas
>of technology, media and entertainment. Palmer also oversees the Advanced
>Media Technology Emmy® Awards which honors outstanding achievements in the
>science and technology of advanced media. You can read Shelly's blog here.
>Shelly can be reached at shelly@palmer.net
></end paste>
>
>
|
|
|
|
| Re: Mac Hell Unleashed [message #92332 is a reply to message #92322] |
Sat, 03 November 2007 13:22 |
|
|
ell, if you take your mac to an Apple store, they will update it for you.
The night before Leopard was released, all of the macs were on tiger, next
day, same machines, were on Leopard with all of apple software including
Logic 8 and all of it's toys..
My point, there tons of successful Leopard installs/updates. Check out Gearluzt.
From what I saw and tested, Leopard is sweet!!
"DC" <dc@spammersinhell.com> wrote:
>
>Let me derail this for just a moment...
>
>Dang! that was some good writing! It's hard to write about tech
>with that much lucidity...
>
>
>Ok, now let me say that it is time... time to wait.
>
>If you are interested in a shiny new large cat that is...
>
>DC
>
|
|
|
|
| Re: Mac Hell Unleashed [message #92333 is a reply to message #92331] |
Sat, 03 November 2007 12:24 |
Dedric Terry
Messages: 788
Registered: June 2007
|
Senior Member |
|
|
I think that the point is generally Apple touts their upgrades and updates
(which occur frequently), as painless and simple - "it just works".
I guess that isn't really the case after all. This is an update to OSX -
like SP1 or SP2 is to WinXP (neither of which took me more than 10 minutes
and zero app reinstalls). This isn't billed as the same kind of upgrade as
XP to Vista would be, or OS9 to OSX (which both of course should be a fresh
install, not an update).
Quite simply, OSX is subject to the same pitfalls and time-consuming hassles
as any other OS. That's just life in the modern world of commercial
bloat-OSs (both of them).
Dedric
On 11/3/07 1:50 PM, in article 472cc2dc$1@linux, "LaMont" <jjdpro@gmail.com>
wrote:
>
> This person does not need to be doing any kind of upgrading. Everything she
> listed down below as to what to expect if you erase your system drive, is
> very common knowledge.
>
> PC users are a bit more knowledgeable about these kinds of things. IF youare
> building a new PC, you better have all of the software drivers, serial
> numbers
> etc ready on hand..
>
> "Neil" <OIU@OI.com> wrote:
>>
>> <begin paste>
>>
>> SHELLY PALMER REPORT:
>> The Leopard Chronicles: Mac Hell Unleashed
>> November 2 2007 5:36 AM PDT
>>
>> By Shelly Palmer
>>
>>
>>
>> One of my seriously Mac-addicted staff members stood in the rain last Friday
>> night to get us a five-pack of the Apple's new Leopard operating system.
>> Being only slightly less addicted, I set aside 40 minutes circa 8:30am
>> Saturday
>> morning to do the install. I stopped for the day about 11:30pm -- this is
>> my story.
>>
>> 08:30am --The Process -- Before attempting my Leopard install, I made a
> disk
>> image (.dmg) file of my entire hard drive and placed it on my MacPro Quad
>> Core. This took about an hour. I had a versioned back up of my drive on
> a
>> different external drive and I had all of my non-application files backed
>> up online, but I wanted to make absolutely sure that if something went wrong,
>> I'd be covered. As it turns out, this was prescient.
>>
>> 09:30am -- The Leopard Install -- I put the Leopard installation disk in
>> the drive and clicked the installation icon. After about five minutes I
> saw
>> an error message. For some reason, my internal hard drive was partitioned
>> using the "Apple Partition" scheme. This is usually used for PowerPC-based
>> Macs. My computer is an Intel-based Mac and, to be honest, I have no idea
>> how this occurred. However, the error message was clear, you must ERASE
> your
>> hard drive and partition it using the GUID partition scheme if you want
> to
>> install Leopard.
>>
>> Erase my hard drive?
>>
>> 09:45am -- The First Customer Service Call -- To be fair, this was the first
>> day of the software release, so one could reasonably assume that the wait
>> time for tech support would be long. After being on hold for 48 minutes,
>> I spoke to a lovely woman with a very thick foreign accent. I asked her
> if
>> the error message was correct or if there was any other way to install
>> Leopard.
>> "No," she said. "You will have to erase and partition your drive using disk
>> utility. But here's the good news ... just copy your disk image onto the
>> newly partitioned drive, shift-double-click the mounted image and next time
>> you reboot your computer it will wake up exactly like your pre-Leopard
>> build."
>>
>> Wow, that's going to be easy. I have the disk image, I have a back up incase
>> it fails, I have the whole disk and all the files in several places. OK,
>> let's go for it.
>>
>> 11:00am -- Partition Trauma -- you know what? It's really hard to erase
> a
>> perfectly healthy computer even if you think you're going to make it better.
>> What a painful thing to have to do. But, after a short prayer to the computer
>> gods, I erased and GUID partitioned the drive. The process was very fast
>> -- sort of like ripping a band-aid off a cut. It only hurt for a second.
>>
>> 11:15am -- The Leopard Install Redux -- just as promised, about 40 minutes
>> later, OS X 10.5 Leopard was installed on my computer. Visually, it is
>> slightly
>> different from OS X 10.4 Tiger. My first impression was that the newly
>> translucent
>> top menu bar was going to bother me forever. It probably will.
>>
>> 01:00pm -- The Fun Begins -- It took an hour to copy the .dmg file to my
>> empty Leopard computer. I mounted the disk image and then
>> shift-double-clicked
>> it. The image dramatically increased in size then faded away. In its place
>> was an open directory that looked exactly like my old Macintosh HD directory.
>> Perfect. A quick reboot and I'll be done.
>>
>>
>> ------------------------------------------------------------ -----------------
>> ---
>> Check out the Shelly Palmer Report archive.
>> ------------------------------------------------------------ -----------------
>> ---
>>
>> 01:04pm -- WTF? You know you would not be reading this article if this trick
>> worked. It didn't. You also know that the definition of insanity is doing
>> the same thing over and over again and expecting a different result. I tried
>> the shift-double-click trick about four more times while I dialed Apple
> tech
>> support to try to get into the queue.
>>
>> 02:14pm -- Apple Tech Support, an Oxymoron -- If my first tech support person
>> had a thick foreign accent, I don't even know how to describe the language
>> this gentleman spoke. After I described my problem to him he said, "I am
>> not qualified to help you, you must talk to Level 2 tech support. Can I
> put
>> you in their queue? The wait time will be about 15 minutes." The line
>> magically
>> disconnected after 30 minutes forcing me to call back and go through the
>> process again.
>>
>> The songs they play on hold at Apple Tech support are not for everybody.
>> I'm being overly polite.
>>
>> 04:32pm -- Level 2 Tech Support -- I have a new best friend at Apple, her
>> name is Dawn. English is absolutely her first language and she could not
>> have been nicer on the phone. There was only one problem. She had no idea
>> why Leopard would not permanently mount this disk image. In fact, she told
>> me a story about her Friday evening Leopard experience. Truthfully, I'm
> surprised
>> she was able to function at work on Saturday. Just a few tidbits of Apple
>> knowledge from our call ...
>>
>> Yes, I found a bug. Engineering would take five to seven days to get back
>> to me with a workaround or solution. She copied every file from her old
> hard
>> drive to her Leopard hard drive by hand (one at a time). She didn't know
>> if my suggested work around would work because Leopard was "too new." The
>> five different things we tried together (that she thought would work) all
>> failed. No, there is no published list of files you can manually copy from
>> Tiger to Leopard with any reasonable expectation of success. If my proposed
>> solution didn't work I could wait for Apple Engineering to fix the bug or
>> try to reinstall my old operating system. Ugh!
>>
>> She gave me her name, email and a direct dial phone number at Apple and
> told
>> me to contact her anytime. I appreciated the concern, but I still didn't
>> have a working computer.
>>
>> 06:12pm -- My Work-around -- This is not my first rodeo and I am not a
>> computer
>> novice. The workaround was obvious to me, but what a huge pain in the butt.
>> Here it is in shorthand for the techno-geeks who care.
>>
>> 1) copy the disk image to an external drive (1 hour).
>>
>> 2) mount the drive and launch the Apple migration assistant. (4 hours)
>>
>> 3) rename your admin account and short name appropriately (or you'll be
> forced
>> to edit every program that stores data in your user account).
>>
>> 4) set the startup for your new account so that you don't have to ever see
>> the phantom account you were forced to setup.
>>
>> 5) get ready to reinstall a bunch of programs and re-enter 60% of your serial
>> numbers.
>>
>> 11:30pm -- Almost done -- Leopard is running on my computer. Almost every
>> program came back to life. I probably spent two-three more hours over the
>> next few days tweaking and re-installing stuff to get the computer working
>> more or less like it did before the upgrade. And, sadly, I am seriously
> considering
>> wiping the drive again, reinstalling Leopard and reinstalling my programs
>> from scratch. There's something not quite right about this install.
>>
>> Epilog -- Was it worth it? No. Should you attempt an upgrade to Leopard?
>> If you don't have to erase your drive, you won't have this experience. The
>> 300 new features that Apple lists on their site are all incremental
>> improvements
>> over Tiger. Safari is still slow, spotlight is better, cover flow, as a
> way
>> to view a folder, is wonderful and it's far more useful than I ever imagined
>> it would be. And, on this computer, Time Machine (Apple's "set it and forget
>> it" backup software) does not work.
>>
>> Post Script -- For those of you who are wondering, my personal computer
> is
>> a 17" MacBook Pro with an Intel 2.4 GHz Core 2 Duo and 4 GB of RAM. It has
>> a 200 GB, 7200 rpm aftermarket hard drive. It was running the latest, most
>> up-to-date versions of Tiger.
>>
>> Here's a list of what you can look forward to if you need to erase your
> drive
>> to install Leopard. It may also happen if you simply use the migration
>> assistant.
>>
>> Firefox can't download because it doesn't think it's allowed to (none of
>> the obvious fixes seem to help)
>> Final Cut Studio needed a serial number
>> Logic Studio needed a serial number
>> Adobe CS2 needed serial numbers for every program
>> Adobe Studio (all the Macromedia programs, Dreamweaver, Flash, Fireworks,
>> etc,) needed to be reinstalled
>> Notebook (from circusponies) needed a serial number
>> Videocue (from varasoft) no problem
>> Transmit (ftp client) no problem
>> iPhoto - find the new directory and point to it
>> iTunes - lost an install, if I had been maxed, I would have had to call
> Apple
>> and get another login or something. I would really like to have my machine
>> authorization back, because I have another machine that I had to deauthorize
>> to authorize this one
>> Parallels - astoundingly no problem
>> Flip4mac - no problem
>> WireTap Studio - needed serial number
>> Prompt (teleprompter software) no problem
>> iWork '08 no problem
>> All printer drivers - gone -- all needed to be reinstalled
>> Microsoft Office 2004 - quirky, but after opened a few times, seemed to
> calm
>> down and work
>> Quicksliver - no problem
>> Skype - no problem
>> On2 Flix Pro -- complete reinstall
>> Elgato Turbo264 - no problem
>>
>>
>> Shelly Palmer is Managing Director of Advanced Media Ventures Group LLC
> and
>> the author of Television Disrupted: The Transition from Network to Networked
>> TV (2006, Focal Press). Shelly is also President of the National Academy
>> of Television Arts & Sciences, NY (the organization that bestows the coveted
>> Emmy® Awards). He is the Vice-Chairman of the National Academy of Media
> Arts
>> & Sciences an organization dedicated to education and leadership in the
> areas
>> of technology, media and entertainment. Palmer also oversees the Advanced
>> Media Technology Emmy® Awards which honors outstanding achievements in the
>> science and technology of advanced media. You can read Shelly's blog here.
>> Shelly can be reached at shelly@palmer.net
>> </end paste>
>>
>>
>
|
|
|
|
| Re: Mac Hell Unleashed [message #92334 is a reply to message #92315] |
Sat, 03 November 2007 14:14 |
excelav
Messages: 2130
Registered: July 2005
Location: Metro Detroit
|
Senior Member |
|
|
What a pain. Upgrading from 10.3 to 10.4 was also a pain. I could not install
10.4 over the top of 10.3 with the retail version. Safari and other Apple
programs would crash. I would strongly recommend one of the following, create
a new partition and install, or zero the drive and in stall, or install on
a new drive. It shouldn't be like this, but that is what it took the last
time. When I did a fresh install it ran great, no problems.
"Neil" <OIU@OI.com> wrote:
>
><begin paste>
>
>SHELLY PALMER REPORT:
>The Leopard Chronicles: Mac Hell Unleashed
>November 2 2007 5:36 AM PDT
>
> By Shelly Palmer
>
>
>
>One of my seriously Mac-addicted staff members stood in the rain last Friday
>night to get us a five-pack of the Apple's new Leopard operating system.
>Being only slightly less addicted, I set aside 40 minutes circa 8:30am Saturday
>morning to do the install. I stopped for the day about 11:30pm -- this is
>my story.
>
>08:30am --The Process -- Before attempting my Leopard install, I made a
disk
>image (.dmg) file of my entire hard drive and placed it on my MacPro Quad
>Core. This took about an hour. I had a versioned back up of my drive on
a
>different external drive and I had all of my non-application files backed
>up online, but I wanted to make absolutely sure that if something went wrong,
>I'd be covered. As it turns out, this was prescient.
>
>09:30am -- The Leopard Install -- I put the Leopard installation disk in
>the drive and clicked the installation icon. After about five minutes I
saw
>an error message. For some reason, my internal hard drive was partitioned
>using the "Apple Partition" scheme. This is usually used for PowerPC-based
>Macs. My computer is an Intel-based Mac and, to be honest, I have no idea
>how this occurred. However, the error message was clear, you must ERASE
your
>hard drive and partition it using the GUID partition scheme if you want
to
>install Leopard.
>
>Erase my hard drive?
>
>09:45am -- The First Customer Service Call -- To be fair, this was the first
>day of the software release, so one could reasonably assume that the wait
>time for tech support would be long. After being on hold for 48 minutes,
>I spoke to a lovely woman with a very thick foreign accent. I asked her
if
>the error message was correct or if there was any other way to install Leopard.
>"No," she said. "You will have to erase and partition your drive using disk
>utility. But here's the good news ... just copy your disk image onto the
>newly partitioned drive, shift-double-click the mounted image and next time
>you reboot your computer it will wake up exactly like your pre-Leopard build."
>
>Wow, that's going to be easy. I have the disk image, I have a back up incase
>it fails, I have the whole disk and all the files in several places. OK,
>let's go for it.
>
>11:00am -- Partition Trauma -- you know what? It's really hard to erase
a
>perfectly healthy computer even if you think you're going to make it better.
>What a painful thing to have to do. But, after a short prayer to the computer
>gods, I erased and GUID partitioned the drive. The process was very fast
>-- sort of like ripping a band-aid off a cut. It only hurt for a second.
>
>11:15am -- The Leopard Install Redux -- just as promised, about 40 minutes
>later, OS X 10.5 Leopard was installed on my computer. Visually, it is slightly
>different from OS X 10.4 Tiger. My first impression was that the newly translucent
>top menu bar was going to bother me forever. It probably will.
>
>01:00pm -- The Fun Begins -- It took an hour to copy the .dmg file to my
>empty Leopard computer. I mounted the disk image and then shift-double-clicked
>it. The image dramatically increased in size then faded away. In its place
>was an open directory that looked exactly like my old Macintosh HD directory.
>Perfect. A quick reboot and I'll be done.
>
>
> ------------------------------------------------------------ --------------------
>Check out the Shelly Palmer Report archive.
> ------------------------------------------------------------ --------------------
>
>01:04pm -- WTF? You know you would not be reading this article if this trick
>worked. It didn't. You also know that the definition of insanity is doing
>the same thing over and over again and expecting a different result. I tried
>the shift-double-click trick about four more times while I dialed Apple
tech
>support to try to get into the queue.
>
>02:14pm -- Apple Tech Support, an Oxymoron -- If my first tech support person
>had a thick foreign accent, I don't even know how to describe the language
>this gentleman spoke. After I described my problem to him he said, "I am
>not qualified to help you, you must talk to Level 2 tech support. Can I
put
>you in their queue? The wait time will be about 15 minutes." The line magically
>disconnected after 30 minutes forcing me to call back and go through the
>process again.
>
>The songs they play on hold at Apple Tech support are not for everybody.
>I'm being overly polite.
>
>04:32pm -- Level 2 Tech Support -- I have a new best friend at Apple, her
>name is Dawn. English is absolutely her first language and she could not
>have been nicer on the phone. There was only one problem. She had no idea
>why Leopard would not permanently mount this disk image. In fact, she told
>me a story about her Friday evening Leopard experience. Truthfully, I'm
surprised
>she was able to function at work on Saturday. Just a few tidbits of Apple
>knowledge from our call ...
>
>Yes, I found a bug. Engineering would take five to seven days to get back
>to me with a workaround or solution. She copied every file from her old
hard
>drive to her Leopard hard drive by hand (one at a time). She didn't know
>if my suggested work around would work because Leopard was "too new." The
>five different things we tried together (that she thought would work) all
>failed. No, there is no published list of files you can manually copy from
>Tiger to Leopard with any reasonable expectation of success. If my proposed
>solution didn't work I could wait for Apple Engineering to fix the bug or
>try to reinstall my old operating system. Ugh!
>
>She gave me her name, email and a direct dial phone number at Apple and
told
>me to contact her anytime. I appreciated the concern, but I still didn't
>have a working computer.
>
>06:12pm -- My Work-around -- This is not my first rodeo and I am not a computer
>novice. The workaround was obvious to me, but what a huge pain in the butt.
>Here it is in shorthand for the techno-geeks who care.
>
>1) copy the disk image to an external drive (1 hour).
>
>2) mount the drive and launch the Apple migration assistant. (4 hours)
>
>3) rename your admin account and short name appropriately (or you'll be
forced
>to edit every program that stores data in your user account).
>
>4) set the startup for your new account so that you don't have to ever see
>the phantom account you were forced to setup.
>
>5) get ready to reinstall a bunch of programs and re-enter 60% of your serial
>numbers.
>
>11:30pm -- Almost done -- Leopard is running on my computer. Almost every
>program came back to life. I probably spent two-three more hours over the
>next few days tweaking and re-installing stuff to get the computer working
>more or less like it did before the upgrade. And, sadly, I am seriously
considering
>wiping the drive again, reinstalling Leopard and reinstalling my programs
>from scratch. There's something not quite right about this install.
>
>Epilog -- Was it worth it? No. Should you attempt an upgrade to Leopard?
>If you don't have to erase your drive, you won't have this experience. The
>300 new features that Apple lists on their site are all incremental improvements
>over Tiger. Safari is still slow, spotlight is better, cover flow, as a
way
>to view a folder, is wonderful and it's far more useful than I ever imagined
>it would be. And, on this computer, Time Machine (Apple's "set it and forget
>it" backup software) does not work.
>
>Post Script -- For those of you who are wondering, my personal computer
is
>a 17" MacBook Pro with an Intel 2.4 GHz Core 2 Duo and 4 GB of RAM. It has
>a 200 GB, 7200 rpm aftermarket hard drive. It was running the latest, most
>up-to-date versions of Tiger.
>
>Here's a list of what you can look forward to if you need to erase your
drive
>to install Leopard. It may also happen if you simply use the migration assistant.
>
>Firefox can't download because it doesn't think it's allowed to (none of
>the obvious fixes seem to help)
>Final Cut Studio needed a serial number
>Logic Studio needed a serial number
>Adobe CS2 needed serial numbers for every program
>Adobe Studio (all the Macromedia programs, Dreamweaver, Flash, Fireworks,
>etc,) needed to be reinstalled
>Notebook (from circusponies) needed a serial number
>Videocue (from varasoft) no problem
>Transmit (ftp client) no problem
>iPhoto - find the new directory and point to it
>iTunes - lost an install, if I had been maxed, I would have had to call
Apple
>and get another login or something. I would really like to have my machine
>authorization back, because I have another machine that I had to deauthorize
>to authorize this one
>Parallels - astoundingly no problem
>Flip4mac - no problem
>WireTap Studio - needed serial number
>Prompt (teleprompter software) no problem
>iWork '08 no problem
>All printer drivers - gone -- all needed to be reinstalled
>Microsoft Office 2004 - quirky, but after opened a few times, seemed to
calm
>down and work
>Quicksliver - no problem
>Skype - no problem
>On2 Flix Pro -- complete reinstall
>Elgato Turbo264 - no problem
>
>
>Shelly Palmer is Managing Director of Advanced Media Ventures Group LLC
and
>the author of Television Disrupted: The Transition from Network to Networked
>TV (2006, Focal Press). Shelly is also President of the National Academy
>of Television Arts & Sciences, NY (the organization that bestows the coveted
>Emmy® Awards). He is the Vice-Chairman of the National Academy of Media
Arts
>& Sciences an organization dedicated to education and leadership in the
areas
>of technology, media and entertainment. Palmer also oversees the Advanced
>Media Technology Emmy® Awards which honors outstanding achievements in the
>science and technology of advanced media. You can read Shelly's blog here.
>Shelly can be reached at shelly@palmer.net
></end paste>
>
>
|
|
|
|
| Re: Mac Hell Unleashed [message #92335 is a reply to message #92333] |
Sat, 03 November 2007 14:15 |
Jamie K
Messages: 1115
Registered: July 2006
|
Senior Member |
|
|
Dedric Terry wrote:
> I think that the point is generally Apple touts their upgrades and updates
> (which occur frequently), as painless and simple - "it just works".
That's generally true. Software upgrades are automated and easy.
> I guess that isn't really the case after all. This is an update to OSX -
> like SP1 or SP2 is to WinXP (neither of which took me more than 10 minutes
> and zero app reinstalls). This isn't billed as the same kind of upgrade as
> XP to Vista would be, or OS9 to OSX (which both of course should be a fresh
> install, not an update).
Actually OSX has an "archive and install" option that is automatic. From
what I'm reading, the vast majority of people are having no significant
installations troubles with the 10.5 update. The example you cited is
not at all typical, from what I'm reading.
Apple has also automated upgrading from one machine to another. Again,
very easy.
Erasing your hard drive is a different matter, and not necessary. But if
you do, then you are courting some amount of hassles with 3rd party app
registrations and such.
> Quite simply, OSX is subject to the same pitfalls and time-consuming hassles
> as any other OS. That's just life in the modern world of commercial
> bloat-OSs (both of them).
Keep telling yourself it's all the same. :^)
I wouldn't trade the troubles of OSX for the troubles of Vista.
Cheers,
-Jamie
www.JamieKrutz.com
> Dedric
>
> On 11/3/07 1:50 PM, in article 472cc2dc$1@linux, "LaMont" <jjdpro@gmail.com>
> wrote:
>
>> This person does not need to be doing any kind of upgrading. Everything she
>> listed down below as to what to expect if you erase your system drive, is
>> very common knowledge.
>>
>> PC users are a bit more knowledgeable about these kinds of things. IF youare
>> building a new PC, you better have all of the software drivers, serial
>> numbers
>> etc ready on hand..
>>
>> "Neil" <OIU@OI.com> wrote:
>>> <begin paste>
>>>
>>> SHELLY PALMER REPORT:
>>> The Leopard Chronicles: Mac Hell Unleashed
>>> November 2 2007 5:36 AM PDT
>>>
>>> By Shelly Palmer
>>>
>>>
>>>
>>> One of my seriously Mac-addicted staff members stood in the rain last Friday
>>> night to get us a five-pack of the Apple's new Leopard operating system.
>>> Being only slightly less addicted, I set aside 40 minutes circa 8:30am
>>> Saturday
>>> morning to do the install. I stopped for the day about 11:30pm -- this is
>>> my story.
>>>
>>> 08:30am --The Process -- Before attempting my Leopard install, I made a
>> disk
>>> image (.dmg) file of my entire hard drive and placed it on my MacPro Quad
>>> Core. This took about an hour. I had a versioned back up of my drive on
>> a
>>> different external drive and I had all of my non-application files backed
>>> up online, but I wanted to make absolutely sure that if something went wrong,
>>> I'd be covered. As it turns out, this was prescient.
>>>
>>> 09:30am -- The Leopard Install -- I put the Leopard installation disk in
>>> the drive and clicked the installation icon. After about five minutes I
>> saw
>>> an error message. For some reason, my internal hard drive was partitioned
>>> using the "Apple Partition" scheme. This is usually used for PowerPC-based
>>> Macs. My computer is an Intel-based Mac and, to be honest, I have no idea
>>> how this occurred. However, the error message was clear, you must ERASE
>> your
>>> hard drive and partition it using the GUID partition scheme if you want
>> to
>>> install Leopard.
>>>
>>> Erase my hard drive?
>>>
>>> 09:45am -- The First Customer Service Call -- To be fair, this was the first
>>> day of the software release, so one could reasonably assume that the wait
>>> time for tech support would be long. After being on hold for 48 minutes,
>>> I spoke to a lovely woman with a very thick foreign accent. I asked her
>> if
>>> the error message was correct or if there was any other way to install
>>> Leopard.
>>> "No," she said. "You will have to erase and partition your drive using disk
>>> utility. But here's the good news ... just copy your disk image onto the
>>> newly partitioned drive, shift-double-click the mounted image and next time
>>> you reboot your computer it will wake up exactly like your pre-Leopard
>>> build."
>>>
>>> Wow, that's going to be easy. I have the disk image, I have a back up incase
>>> it fails, I have the whole disk and all the files in several places. OK,
>>> let's go for it.
>>>
>>> 11:00am -- Partition Trauma -- you know what? It's really hard to erase
>> a
>>> perfectly healthy computer even if you think you're going to make it better.
>>> What a painful thing to have to do. But, after a short prayer to the computer
>>> gods, I erased and GUID partitioned the drive. The process was very fast
>>> -- sort of like ripping a band-aid off a cut. It only hurt for a second.
>>>
>>> 11:15am -- The Leopard Install Redux -- just as promised, about 40 minutes
>>> later, OS X 10.5 Leopard was installed on my computer. Visually, it is
>>> slightly
>>> different from OS X 10.4 Tiger. My first impression was that the newly
>>> translucent
>>> top menu bar was going to bother me forever. It probably will.
>>>
>>> 01:00pm -- The Fun Begins -- It took an hour to copy the .dmg file to my
>>> empty Leopard computer. I mounted the disk image and then
>>> shift-double-clicked
>>> it. The image dramatically increased in size then faded away. In its place
>>> was an open directory that looked exactly like my old Macintosh HD directory.
>>> Perfect. A quick reboot and I'll be done.
>>>
>>>
>>> ------------------------------------------------------------ -----------------
>>> ---
>>> Check out the Shelly Palmer Report archive.
>>> ------------------------------------------------------------ -----------------
>>> ---
>>>
>>> 01:04pm -- WTF? You know you would not be reading this article if this trick
>>> worked. It didn't. You also know that the definition of insanity is doing
>>> the same thing over and over again and expecting a different result. I tried
>>> the shift-double-click trick about four more times while I dialed Apple
>> tech
>>> support to try to get into the queue.
>>>
>>> 02:14pm -- Apple Tech Support, an Oxymoron -- If my first tech support person
>>> had a thick foreign accent, I don't even know how to describe the language
>>> this gentleman spoke. After I described my problem to him he said, "I am
>>> not qualified to help you, you must talk to Level 2 tech support. Can I
>> put
>>> you in their queue? The wait time will be about 15 minutes." The line
>>> magically
>>> disconnected after 30 minutes forcing me to call back and go through the
>>> process again.
>>>
>>> The songs they play on hold at Apple Tech support are not for everybody.
>>> I'm being overly polite.
>>>
>>> 04:32pm -- Level 2 Tech Support -- I have a new best friend at Apple, her
>>> name is Dawn. English is absolutely her first language and she could not
>>> have been nicer on the phone. There was only one problem. She had no idea
>>> why Leopard would not permanently mount this disk image. In fact, she told
>>> me a story about her Friday evening Leopard experience. Truthfully, I'm
>> surprised
>>> she was able to function at work on Saturday. Just a few tidbits of Apple
>>> knowledge from our call ...
>>>
>>> Yes, I found a bug. Engineering would take five to seven days to get back
>>> to me with a workaround or solution. She copied every file from her old
>> hard
>>> drive to her Leopard hard drive by hand (one at a time). She didn't know
>>> if my suggested work around would work because Leopard was "too new." The
>>> five different things we tried together (that she thought would work) all
>>> failed. No, there is no published list of files you can manually copy from
>>> Tiger to Leopard with any reasonable expectation of success. If my proposed
>>> solution didn't work I could wait for Apple Engineering to fix the bug or
>>> try to reinstall my old operating system. Ugh!
>>>
>>> She gave me her name, email and a direct dial phone number at Apple and
>> told
>>> me to contact her anytime. I appreciated the concern, but I still didn't
>>> have a working computer.
>>>
>>> 06:12pm -- My Work-around -- This is not my first rodeo and I am not a
>>> computer
>>> novice. The workaround was obvious to me, but what a huge pain in the butt.
>>> Here it is in shorthand for the techno-geeks who care.
>>>
>>> 1) copy the disk image to an external drive (1 hour).
>>>
>>> 2) mount the drive and launch the Apple migration assistant. (4 hours)
>>>
>>> 3) rename your admin account and short name appropriately (or you'll be
>> forced
>>> to edit every program that stores data in your user account).
>>>
>>> 4) set the startup for your new account so that you don't have to ever see
>>> the phantom account you were forced to setup.
>>>
>>> 5) get ready to reinstall a bunch of programs and re-enter 60% of your serial
>>> numbers.
>>>
>>> 11:30pm -- Almost done -- Leopard is running on my computer. Almost every
>>> program came back to life. I probably spent two-three more hours over the
>>> next few days tweaking and re-installing stuff to get the computer working
>>> more or less like it did before the upgrade. And, sadly, I am seriously
>> considering
>>> wiping the drive again, reinstalling Leopard and reinstalling my programs
>>> from scratch. There's something not quite right about this install.
>>>
>>> Epilog -- Was it worth it? No. Should you attempt an upgrade to Leopard?
>>> If you don't have to erase your drive, you won't have this experience. The
>>> 300 new features that Apple lists on their site are all incremental
>>> improvements
>>> over Tiger. Safari is still slow, spotlight is better, cover flow, as a
>> way
>>> to view a folder, is wonderful and it's far more useful than I ever imagined
>>> it would be. And, on this computer, Time Machine (Apple's "set it and forget
>>> it" backup software) does not work.
>>>
>>> Post Script -- For those of you who are wondering, my personal computer
>> is
>>> a 17" MacBook Pro with an Intel 2.4 GHz Core 2 Duo and 4 GB of RAM. It has
>>> a 200 GB, 7200 rpm aftermarket hard drive. It was running the latest, most
>>> up-to-date versions of Tiger.
>>>
>>> Here's a list of what you can look forward to if you need to erase your
>> drive
>>> to install Leopard. It may also happen if you simply use the migration
>>> assistant.
>>>
>>> Firefox can't download because it doesn't think it's allowed to (none of
>>> the obvious fixes seem to help)
>>> Final Cut Studio needed a serial number
>>> Logic Studio needed a serial number
>>> Adobe CS2 needed serial numbers for every program
>>> Adobe Studio (all the Macromedia programs, Dreamweaver, Flash, Fireworks,
>>> etc,) needed to be reinstalled
>>> Notebook (from circusponies) needed a serial number
>>> Videocue (from varasoft) no problem
>>> Transmit (ftp client) no problem
>>> iPhoto - find the new directory and point to it
>>> iTunes - lost an install, if I had been maxed, I would have had to call
>> Apple
>>> and get another login or something. I would really like to have my machine
>>> authorization back, because I have another machine that I had to deauthorize
>>> to authorize this one
>>> Parallels - astoundingly no problem
>>> Flip4mac - no problem
>>> WireTap Studio - needed serial number
>>> Prompt (teleprompter software) no problem
>>> iWork '08 no problem
>>> All printer drivers - gone -- all needed to be reinstalled
>>> Microsoft Office 2004 - quirky, but after opened a few times, seemed to
>> calm
>>> down and work
>>> Quicksliver - no problem
>>> Skype - no problem
>>> On2 Flix Pro -- complete reinstall
>>> Elgato Turbo264 - no problem
>>>
>>>
>>> Shelly Palmer is Managing Director of Advanced Media Ventures Group LLC
>> and
>>> the author of Television Disrupted: The Transition from Network to Networked
>>> TV (2006, Focal Press). Shelly is also President of the National Academy
>>> of Television Arts & Sciences, NY (the organization that bestows the coveted
>>> Emmy® Awards). He is the Vice-Chairman of the National Academy of Media
>> Arts
>>> & Sciences an organization dedicated to education and leadership in the
>> areas
>>> of technology, media and entertainment. Palmer also oversees the Advanced
>>> Media Technology Emmy® Awards which honors outstanding achievements in the
>>> science and technology of advanced media. You can read Shelly's blog here.
>>> Shelly can be reached at shelly@palmer.net
>>> </end paste>
>>>
>>>
>
|
|
|
|
|
|
|
|
| Re: Mac Hell Unleashed [message #92338 is a reply to message #92335] |
Sat, 03 November 2007 16:55 |
Dedric Terry
Messages: 788
Registered: June 2007
|
Senior Member |
|
|
On 11/3/07 3:15 PM, in article 472ce635@linux, "Jamie K"
<Meta@Dimensional.com> wrote:
> Actually OSX has an "archive and install" option that is automatic. From
> what I'm reading, the vast majority of people are having no significant
> installations troubles with the 10.5 update. The example you cited is
> not at all typical, from what I'm reading.
That's good to hear. Operating systems are starting to look more like
run-your-life systems. I just want it to sit there quietly and be seen only
as a desktop and not heard - no update prompts, no warnings, etc (I have my
WinXP systems running very quietly). ;-) Although, OSX and WinXP pale in
comparison to all of the copy protection we have to deal with in plugins etc
(I'm sure that's a big breath of fresh air with Logic - no dongle).
>
> Apple has also automated upgrading from one machine to another. Again,
> very easy.
>
> Erasing your hard drive is a different matter, and not necessary. But if
> you do, then you are courting some amount of hassles with 3rd party app
> registrations and such.
The issue with Shelly's case was apparently a bug that saw the system drive
as an Apple partition, but I presume Leopard uses a different partition
scheme - apparently either wasn't or unsuspectingly was. That's an issue.
Updating a service pack for WinXP has been a 10 minute click and load -
never been a big deal.
>
>
>> Quite simply, OSX is subject to the same pitfalls and time-consuming hassles
>> as any other OS. That's just life in the modern world of commercial
>> bloat-OSs (both of them).
>
> Keep telling yourself it's all the same. :^)
>
> I wouldn't trade the troubles of OSX for the troubles of Vista.
I don't want the troubles of either. Vista is on my list of things to
avoid, even though I have it on my laptop (argghh - nice "looking" OS with a
very dark side ;-(( - which I may replace with Ubuntu.
Regards,
Dedric
>
> Cheers,
> -Jamie
> www.JamieKrutz.com
>
>
>
>> Dedric
>>
>> On 11/3/07 1:50 PM, in article 472cc2dc$1@linux, "LaMont" <jjdpro@gmail.com>
>> wrote:
>>
>>> This person does not need to be doing any kind of upgrading. Everything she
>>> listed down below as to what to expect if you erase your system drive, is
>>> very common knowledge.
>>>
>>> PC users are a bit more knowledgeable about these kinds of things. IF youare
>>> building a new PC, you better have all of the software drivers, serial
>>> numbers
>>> etc ready on hand..
>>>
>>> "Neil" <OIU@OI.com> wrote:
>>>> <begin paste>
>>>>
>>>> SHELLY PALMER REPORT:
>>>> The Leopard Chronicles: Mac Hell Unleashed
>>>> November 2 2007 5:36 AM PDT
>>>>
>>>> By Shelly Palmer
>>>>
>>>>
>>>>
>>>> One of my seriously Mac-addicted staff members stood in the rain last
>>>> Friday
>>>> night to get us a five-pack of the Apple's new Leopard operating system.
>>>> Being only slightly less addicted, I set aside 40 minutes circa 8:30am
>>>> Saturday
>>>> morning to do the install. I stopped for the day about 11:30pm -- this is
>>>> my story.
>>>>
>>>> 08:30am --The Process -- Before attempting my Leopard install, I made a
>>> disk
>>>> image (.dmg) file of my entire hard drive and placed it on my MacPro Quad
>>>> Core. This took about an hour. I had a versioned back up of my drive on
>>> a
>>>> different external drive and I had all of my non-application files backed
>>>> up online, but I wanted to make absolutely sure that if something went
>>>> wrong,
>>>> I'd be covered. As it turns out, this was prescient.
>>>>
>>>> 09:30am -- The Leopard Install -- I put the Leopard installation disk in
>>>> the drive and clicked the installation icon. After about five minutes I
>>> saw
>>>> an error message. For some reason, my internal hard drive was partitioned
>>>> using the "Apple Partition" scheme. This is usually used for PowerPC-based
>>>> Macs. My computer is an Intel-based Mac and, to be honest, I have no idea
>>>> how this occurred. However, the error message was clear, you must ERASE
>>> your
>>>> hard drive and partition it using the GUID partition scheme if you want
>>> to
>>>> install Leopard.
>>>>
>>>> Erase my hard drive?
>>>>
>>>> 09:45am -- The First Customer Service Call -- To be fair, this was the
>>>> first
>>>> day of the software release, so one could reasonably assume that the wait
>>>> time for tech support would be long. After being on hold for 48 minutes,
>>>> I spoke to a lovely woman with a very thick foreign accent. I asked her
>>> if
>>>> the error message was correct or if there was any other way to install
>>>> Leopard.
>>>> "No," she said. "You will have to erase and partition your drive using disk
>>>> utility. But here's the good news ... just copy your disk image onto the
>>>> newly partitioned drive, shift-double-click the mounted image and next time
>>>> you reboot your computer it will wake up exactly like your pre-Leopard
>>>> build."
>>>>
>>>> Wow, that's going to be easy. I have the disk image, I have a back up
>>>> incase
>>>> it fails, I have the whole disk and all the files in several places. OK,
>>>> let's go for it.
>>>>
>>>> 11:00am -- Partition Trauma -- you know what? It's really hard to erase
>>> a
>>>> perfectly healthy computer even if you think you're going to make it
>>>> better.
>>>> What a painful thing to have to do. But, after a short prayer to the
>>>> computer
>>>> gods, I erased and GUID partitioned the drive. The process was very fast
>>>> -- sort of like ripping a band-aid off a cut. It only hurt for a second.
>>>>
>>>> 11:15am -- The Leopard Install Redux -- just as promised, about 40 minutes
>>>> later, OS X 10.5 Leopard was installed on my computer. Visually, it is
>>>> slightly
>>>> different from OS X 10.4 Tiger. My first impression was that the newly
>>>> translucent
>>>> top menu bar was going to bother me forever. It probably will.
>>>>
>>>> 01:00pm -- The Fun Begins -- It took an hour to copy the .dmg file to my
>>>> empty Leopard computer. I mounted the disk image and then
>>>> shift-double-clicked
>>>> it. The image dramatically increased in size then faded away. In its place
>>>> was an open directory that looked exactly like my old Macintosh HD
>>>> directory.
>>>> Perfect. A quick reboot and I'll be done.
>>>>
>>>>
>>>> ------------------------------------------------------------ ---------------
>>>> --
>>>> ---
>>>> Check out the Shelly Palmer Report archive.
>>>> ------------------------------------------------------------ ---------------
>>>> --
>>>> ---
>>>>
>>>> 01:04pm -- WTF? You know you would not be reading this article if this
>>>> trick
>>>> worked. It didn't. You also know that the definition of insanity is doing
>>>> the same thing over and over again and expecting a different result. I
>>>> tried
>>>> the shift-double-click trick about four more times while I dialed Apple
>>> tech
>>>> support to try to get into the queue.
>>>>
>>>> 02:14pm -- Apple Tech Support, an Oxymoron -- If my first tech support
>>>> person
>>>> had a thick foreign accent, I don't even know how to describe the language
>>>> this gentleman spoke. After I described my problem to him he said, "I am
>>>> not qualified to help you, you must talk to Level 2 tech support. Can I
>>> put
>>>> you in their queue? The wait time will be about 15 minutes." The line
>>>> magically
>>>> disconnected after 30 minutes forcing me to call back and go through the
>>>> process again.
>>>>
>>>> The songs they play on hold at Apple Tech support are not for everybody.
>>>> I'm being overly polite.
>>>>
>>>> 04:32pm -- Level 2 Tech Support -- I have a new best friend at Apple, her
>>>> name is Dawn. English is absolutely her first language and she could not
>>>> have been nicer on the phone. There was only one problem. She had no idea
>>>> why Leopard would not permanently mount this disk image. In fact, she told
>>>> me a story about her Friday evening Leopard experience. Truthfully, I'm
>>> surprised
>>>> she was able to function at work on Saturday. Just a few tidbits of Apple
>>>> knowledge from our call ...
>>>>
>>>> Yes, I found a bug. Engineering would take five to seven days to get back
>>>> to me with a workaround or solution. She copied every file from her old
>>> hard
>>>> drive to her Leopard hard drive by hand (one at a time). She didn't know
>>>> if my suggested work around would work because Leopard was "too new." The
>>>> five different things we tried together (that she thought would work) all
>>>> failed. No, there is no published list of files you can manually copy from
>>>> Tiger to Leopard with any reasonable expectation of success. If my proposed
>>>> solution didn't work I could wait for Apple Engineering to fix the bug or
>>>> try to reinstall my old operating system. Ugh!
>>>>
>>>> She gave me her name, email and a direct dial phone number at Apple and
>>> told
>>>> me to contact her anytime. I appreciated the concern, but I still didn't
>>>> have a working computer.
>>>>
>>>> 06:12pm -- My Work-around -- This is not my first rodeo and I am not a
>>>> computer
>>>> novice. The workaround was obvious to me, but what a huge pain in the butt.
>>>> Here it is in shorthand for the techno-geeks who care.
>>>>
>>>> 1) copy the disk image to an external drive (1 hour).
>>>>
>>>> 2) mount the drive and launch the Apple migration assistant. (4 hours)
>>>>
>>>> 3) rename your admin account and short name appropriately (or you'll be
>>> forced
>>>> to edit every program that stores data in your user account).
>>>>
>>>> 4) set the startup for your new account so that you don't have to ever see
>>>> the phantom account you were forced to setup.
>>>>
>>>> 5) get ready to reinstall a bunch of programs and re-enter 60% of your
>>>> serial
>>>> numbers.
>>>>
>>>> 11:30pm -- Almost done -- Leopard is running on my computer. Almost every
>>>> program came back to life. I probably spent two-three more hours over the
>>>> next few days tweaking and re-installing stuff to get the computer working
>>>> more or less like it did before the upgrade. And, sadly, I am seriously
>>> considering
>>>> wiping the drive again, reinstalling Leopard and reinstalling my programs
>>>> from scratch. There's something not quite right about this install.
>>>>
>>>> Epilog -- Was it worth it? No. Should you attempt an upgrade to Leopard?
>>>> If you don't have to erase your drive, you won't have this experience. The
>>>> 300 new features that Apple lists on their site are all incremental
>>>> improvements
>>>> over Tiger. Safari is still slow, spotlight is better, cover flow, as a
>>> way
>>>> to view a folder, is wonderful and it's far more useful than I ever
>>>> imagined
>>>> it would be. And, on this computer, Time Machine (Apple's "set it and
>>>> forget
>>>> it" backup software) does not work.
>>>>
>>>> Post Script -- For those of you who are wondering, my personal computer
>>> is
>>>> a 17" MacBook Pro with an Intel 2.4 GHz Core 2 Duo and 4 GB of RAM. It has
>>>> a 200 GB, 7200 rpm aftermarket hard drive. It was running the latest, most
>>>> up-to-date versions of Tiger.
>>>>
>>>> Here's a list of what you can look forward to if you need to erase your
>>> drive
>>>> to install Leopard. It may also happen if you simply use the migration
>>>> assistant.
>>>>
>>>> Firefox can't download because it doesn't think it's allowed to (none of
>>>> the obvious fixes seem to help)
>>>> Final Cut Studio needed a serial number
>>>> Logic Studio needed a serial number
>>>> Adobe CS2 needed serial numbers for every program
>>>> Adobe Studio (all the Macromedia programs, Dreamweaver, Flash, Fireworks,
>>>> etc,) needed to be reinstalled
>>>> Notebook (from circusponies) needed a serial number
>>>> Videocue (from varasoft) no problem
>>>> Transmit (ftp client) no problem
>>>> iPhoto - find the new directory and point to it
>>>> iTunes - lost an install, if I had been maxed, I would have had to call
>>> Apple
>>>> and get another login or something. I would really like to have my machine
>>>> authorization back, because I have another machine that I had to
>>>> deauthorize
>>>> to authorize this one
>>>> Parallels - astoundingly no problem
>>>> Flip4mac - no problem
>>>> WireTap Studio - needed serial number
>>>> Prompt (teleprompter software) no problem
>>>> iWork '08 no problem
>>>> All printer drivers - gone -- all needed to be reinstalled
>>>> Microsoft Office 2004 - quirky, but after opened a few times, seemed to
>>> calm
>>>> down and work
>>>> Quicksliver - no problem
>>>> Skype - no problem
>>>> On2 Flix Pro -- complete reinstall
>>>> Elgato Turbo264 - no problem
>>>>
>>>>
>>>> Shelly Palmer is Managing Director of Advanced Media Ventures Group LLC
>>> and
>>>> the author of Television Disrupted: The Transition from Network to
>>>> Networked
>>>> TV (2006, Focal Press). Shelly is also President of the National Academy
>>>> of Television Arts & Sciences, NY (the organization that bestows the
>>>> coveted
>>>> Emmy® Awards). He is the Vice-Chairman of the National Academy of Media
>>> Arts
>>>> & Sciences an organization dedicated to education and leadership in the
>>> areas
>>>> of technology, media and entertainment. Palmer also oversees the Advanced
>>>> Media Technology Emmy® Awards which honors outstanding achievements in the
>>>> science and technology of advanced media. You can read Shelly's blog here.
>>>> Shelly can be reached at shelly@palmer.net
>>>> </end paste>
>>>>
>>>>
>>
|
|
|
|
| Re: Mac Hell Unleashed [message #92340 is a reply to message #92315] |
Sat, 03 November 2007 19:18 |
Steve Helm
Messages: 37
Registered: April 2006
|
Member |
|
|
While I have no doubt this sad account of a Leopard install is accurate, if
one reads carefully it is obvious that the source of problem experienced
is the PPC partition on an Intel box. (quoted below) However this installation
scenario it is a complete anomaly and extremely rare. Hundreds of thousands
of Tiger users have successfully upgraded to Leopard without any problem.
I have upgraded a Quad G5, a two G4 laptops, and a two Macbook Pros all without
a hitch.
My MBP running Logic Studio 8 (no more dongle) and Metric Halo MIO 2882
DSP) had no problem whatsoever. They are both fantastic and reliable.
Once in Leopard, TIme Machine, Spaces, Finder with Cover-flow/Quickview,
and improved Spotlight all preform magnificently!
As with any OS upgrade, the major caveat to watch out for is making sure
all apps and drivers are updated to support the new OS. If you are a professional
that relies on your DAW daily it is important to do your homework before
upgrading. Apogee and MOTU users among others should advisably wait for
their apps and drivers before jumping to Leopard.
Macfixit.com is a great site offering helpful tips and workarounds for those
who might experience problems with their Macs. Many of these problems can
be resolved with fairly simple solutions.
Steve
"Neil" <OIU@OI.com> wrote:
>
><begin paste>
>
> For some reason, my internal hard drive was partitioned
using the "Apple Partition" scheme. This is usually used for PowerPC-based
Macs. My computer is an Intel-based Mac and, to be honest, I have no idea
how this occurred.
|
|
|
|
| Re: Mac Hell Unleashed [message #92376 is a reply to message #92338] |
Sun, 04 November 2007 14:07 |
Jamie K
Messages: 1115
Registered: July 2006
|
Senior Member |
|
|
I'd be interested in hearing about your Ubuntu experiences, Dedric.
As for OSX 10.5, from what I'm seeing people report in general I don't
expect any significant problems when I do the upgrade. I'm not aware of
any changes in system disk formatting from what I already have, so
whatever the issue was with that blog doesn't seem to apply to me (or
most people).
But I'm waiting for two reasons. A) It's good to let the dust settle
before jumping on a new OS upgrade and B) case in point: one of my
animation programs has a reported display bug on 10.5 and I'm doing a
lot of animation right now, with some pretty heavy deadlines. When they
get their update out and I get past these deadlines I'll check into it
again.
I'm especially looking forward to multiple desktops and integrated
automated backups.
Cheers,
-Jamie
www.JamieKrutz.com
Dedric Terry wrote:
> On 11/3/07 3:15 PM, in article 472ce635@linux, "Jamie K"
> <Meta@Dimensional.com> wrote:
>
>> Actually OSX has an "archive and install" option that is automatic. From
>> what I'm reading, the vast majority of people are having no significant
>> installations troubles with the 10.5 update. The example you cited is
>> not at all typical, from what I'm reading.
>
> That's good to hear. Operating systems are starting to look more like
> run-your-life systems. I just want it to sit there quietly and be seen only
> as a desktop and not heard - no update prompts, no warnings, etc (I have my
> WinXP systems running very quietly). ;-) Although, OSX and WinXP pale in
> comparison to all of the copy protection we have to deal with in plugins etc
> (I'm sure that's a big breath of fresh air with Logic - no dongle).
>> Apple has also automated upgrading from one machine to another. Again,
>> very easy.
>>
>> Erasing your hard drive is a different matter, and not necessary. But if
>> you do, then you are courting some amount of hassles with 3rd party app
>> registrations and such.
>
> The issue with Shelly's case was apparently a bug that saw the system drive
> as an Apple partition, but I presume Leopard uses a different partition
> scheme - apparently either wasn't or unsuspectingly was. That's an issue.
>
> Updating a service pack for WinXP has been a 10 minute click and load -
> never been a big deal.
>>
>>> Quite simply, OSX is subject to the same pitfalls and time-consuming hassles
>>> as any other OS. That's just life in the modern world of commercial
>>> bloat-OSs (both of them).
>> Keep telling yourself it's all the same. :^)
>>
>> I wouldn't trade the troubles of OSX for the troubles of Vista.
>
> I don't want the troubles of either. Vista is on my list of things to
> avoid, even though I have it on my laptop (argghh - nice "looking" OS with a
> very dark side ;-(( - which I may replace with Ubuntu.
>
> Regards,
> Dedric
>
>> Cheers,
>> -Jamie
>> www.JamieKrutz.com
>>
>>
>>
>>> Dedric
>>>
>>> On 11/3/07 1:50 PM, in article 472cc2dc$1@linux, "LaMont" <jjdpro@gmail.com>
>>> wrote:
>>>
>>>> This person does not need to be doing any kind of upgrading. Everything she
>>>> listed down below as to what to expect if you erase your system drive, is
>>>> very common knowledge.
>>>>
>>>> PC users are a bit more knowledgeable about these kinds of things. IF youare
>>>> building a new PC, you better have all of the software drivers, serial
>>>> numbers
>>>> etc ready on hand..
>>>>
>>>> "Neil" <OIU@OI.com> wrote:
>>>>> <begin paste>
>>>>>
>>>>> SHELLY PALMER REPORT:
>>>>> The Leopard Chronicles: Mac Hell Unleashed
>>>>> November 2 2007 5:36 AM PDT
>>>>>
>>>>> By Shelly Palmer
>>>>>
>>>>>
>>>>>
>>>>> One of my seriously Mac-addicted staff members stood in the rain last
>>>>> Friday
>>>>> night to get us a five-pack of the Apple's new Leopard operating system.
>>>>> Being only slightly less addicted, I set aside 40 minutes circa 8:30am
>>>>> Saturday
>>>>> morning to do the install. I stopped for the day about 11:30pm -- this is
>>>>> my story.
>>>>>
>>>>> 08:30am --The Process -- Before attempting my Leopard install, I made a
>>>> disk
>>>>> image (.dmg) file of my entire hard drive and placed it on my MacPro Quad
>>>>> Core. This took about an hour. I had a versioned back up of my drive on
>>>> a
>>>>> different external drive and I had all of my non-application files backed
>>>>> up online, but I wanted to make absolutely sure that if something went
>>>>> wrong,
>>>>> I'd be covered. As it turns out, this was prescient.
>>>>>
>>>>> 09:30am -- The Leopard Install -- I put the Leopard installation disk in
>>>>> the drive and clicked the installation icon. After about five minutes I
>>>> saw
>>>>> an error message. For some reason, my internal hard drive was partitioned
>>>>> using the "Apple Partition" scheme. This is usually used for PowerPC-based
>>>>> Macs. My computer is an Intel-based Mac and, to be honest, I have no idea
>>>>> how this occurred. However, the error message was clear, you must ERASE
>>>> your
>>>>> hard drive and partition it using the GUID partition scheme if you want
>>>> to
>>>>> install Leopard.
>>>>>
>>>>> Erase my hard drive?
>>>>>
>>>>> 09:45am -- The First Customer Service Call -- To be fair, this was the
>>>>> first
>>>>> day of the software release, so one could reasonably assume that the wait
>>>>> time for tech support would be long. After being on hold for 48 minutes,
>>>>> I spoke to a lovely woman with a very thick foreign accent. I asked her
>>>> if
>>>>> the error message was correct or if there was any other way to install
>>>>> Leopard.
>>>>> "No," she said. "You will have to erase and partition your drive using disk
>>>>> utility. But here's the good news ... just copy your disk image onto the
>>>>> newly partitioned drive, shift-double-click the mounted image and next time
>>>>> you reboot your computer it will wake up exactly like your pre-Leopard
>>>>> build."
>>>>>
>>>>> Wow, that's going to be easy. I have the disk image, I have a back up
>>>>> incase
>>>>> it fails, I have the whole disk and all the files in several places. OK,
>>>>> let's go for it.
>>>>>
>>>>> 11:00am -- Partition Trauma -- you know what? It's really hard to erase
>>>> a
>>>>> perfectly healthy computer even if you think you're going to make it
>>>>> better.
>>>>> What a painful thing to have to do. But, after a short prayer to the
>>>>> computer
>>>>> gods, I erased and GUID partitioned the drive. The process was very fast
>>>>> -- sort of like ripping a band-aid off a cut. It only hurt for a second.
>>>>>
>>>>> 11:15am -- The Leopard Install Redux -- just as promised, about 40 minutes
>>>>> later, OS X 10.5 Leopard was installed on my computer. Visually, it is
>>>>> slightly
>>>>> different from OS X 10.4 Tiger. My first impression was that the newly
>>>>> translucent
>>>>> top menu bar was going to bother me forever. It probably will.
>>>>>
>>>>> 01:00pm -- The Fun Begins -- It took an hour to copy the .dmg file to my
>>>>> empty Leopard computer. I mounted the disk image and then
>>>>> shift-double-clicked
>>>>> it. The image dramatically increased in size then faded away. In its place
>>>>> was an open directory that looked exactly like my old Macintosh HD
>>>>> directory.
>>>>> Perfect. A quick reboot and I'll be done.
>>>>>
>>>>>
>>>>> ------------------------------------------------------------ ---------------
>>>>> --
>>>>> ---
>>>>> Check out the Shelly Palmer Report archive.
>>>>> ------------------------------------------------------------ ---------------
>>>>> --
>>>>> ---
>>>>>
>>>>> 01:04pm -- WTF? You know you would not be reading this article if this
>>>>> trick
>>>>> worked. It didn't. You also know that the definition of insanity is doing
>>>>> the same thing over and over again and expecting a different result. I
>>>>> tried
>>>>> the shift-double-click trick about four more times while I dialed Apple
>>>> tech
>>>>> support to try to get into the queue.
>>>>>
>>>>> 02:14pm -- Apple Tech Support, an Oxymoron -- If my first tech support
>>>>> person
>>>>> had a thick foreign accent, I don't even know how to describe the language
>>>>> this gentleman spoke. After I described my problem to him he said, "I am
>>>>> not qualified to help you, you must talk to Level 2 tech support. Can I
>>>> put
>>>>> you in their queue? The wait time will be about 15 minutes." The line
>>>>> magically
>>>>> disconnected after 30 minutes forcing me to call back and go through the
>>>>> process again.
>>>>>
>>>>> The songs they play on hold at Apple Tech support are not for everybody.
>>>>> I'm being overly polite.
>>>>>
>>>>> 04:32pm -- Level 2 Tech Support -- I have a new best friend at Apple, her
>>>>> name is Dawn. English is absolutely her first language and she could not
>>>>> have been nicer on the phone. There was only one problem. She had no idea
>>>>> why Leopard would not permanently mount this disk image. In fact, she told
>>>>> me a story about her Friday evening Leopard experience. Truthfully, I'm
>>>> surprised
>>>>> she was able to function at work on Saturday. Just a few tidbits of Apple
>>>>> knowledge from our call ...
>>>>>
>>>>> Yes, I found a bug. Engineering would take five to seven days to get back
>>>>> to me with a workaround or solution. She copied every file from her old
>>>> hard
>>>>> drive to her Leopard hard drive by hand (one at a time). She didn't know
>>>>> if my suggested work around would work because Leopard was "too new." The
>>>>> five different things we tried together (that she thought would work) all
>>>>> failed. No, there is no published list of files you can manually copy from
>>>>> Tiger to Leopard with any reasonable expectation of success. If my proposed
>>>>> solution didn't work I could wait for Apple Engineering to fix the bug or
>>>>> try to reinstall my old operating system. Ugh!
>>>>>
>>>>> She gave me her name, email and a direct dial phone number at Apple and
>>>> told
>>>>> me to contact her anytime. I appreciated the concern, but I still didn't
>>>>> have a working computer.
>>>>>
>>>>> 06:12pm -- My Work-around -- This is not my first rodeo and I am not a
>>>>> computer
>>>>> novice. The workaround was obvious to me, but what a huge pain in the butt.
>>>>> Here it is in shorthand for the techno-geeks who care.
>>>>>
>>>>> 1) copy the disk image to an external drive (1 hour).
>>>>>
>>>>> 2) mount the drive and launch the Apple migration assistant. (4 hours)
>>>>>
>>>>> 3) rename your admin account and short name appropriately (or you'll be
>>>> forced
>>>>> to edit every program that stores data in your user account).
>>>>>
>>>>> 4) set the startup for your new account so that you don't have to ever see
>>>>> the phantom account you were forced to setup.
>>>>>
>>>>> 5) get ready to reinstall a bunch of programs and re-enter 60% of your
>>>>> serial
>>>>> numbers.
>>>>>
>>>>> 11:30pm -- Almost done -- Leopard is running on my computer. Almost every
>>>>> program came back to life. I probably spent two-three more hours over the
>>>>> next few days tweaking and re-installing stuff to get the computer working
>>>>> more or less like it did before the upgrade. And, sadly, I am seriously
>>>> considering
>>>>> wiping the drive again, reinstalling Leopard and reinstalling my programs
>>>>> from scratch. There's something not quite right about this install.
>>>>>
>>>>> Epilog -- Was it worth it? No. Should you attempt an upgrade to Leopard?
>>>>> If you don't have to erase your drive, you won't have this experience. The
>>>>> 300 new features that Apple lists on their site are all incremental
>>>>> improvements
>>>>> over Tiger. Safari is still slow, spotlight is better, cover flow, as a
>>>> way
>>>>> to view a folder, is wonderful and it's far more useful than I ever
>>>>> imagined
>>>>> it would be. And, on this computer, Time Machine (Apple's "set it and
>>>>> forget
>>>>> it" backup software) does not work.
>>>>>
>>>>> Post Script -- For those of you who are wondering, my personal computer
>>>> is
>>>>> a 17" MacBook Pro with an Intel 2.4 GHz Core 2 Duo and 4 GB of RAM. It has
>>>>> a 200 GB, 7200 rpm aftermarket hard drive. It was running the latest, most
>>>>> up-to-date versions of Tiger.
>>>>>
>>>>> Here's a list of what you can look forward to if you need to erase your
>>>> drive
>>>>> to install Leopard. It may also happen if you simply use the migration
>>>>> assistant.
>>>>>
>>>>> Firefox can't download because it doesn't think it's allowed to (none of
>>>>> the obvious fixes seem to help)
>>>>> Final Cut Studio needed a serial number
>>>>> Logic Studio needed a serial number
>>>>> Adobe CS2 needed serial numbers for every program
>>>>> Adobe Studio (all the Macromedia programs, Dreamweaver, Flash, Fireworks,
>>>>> etc,) needed to be reinstalled
>>>>> Notebook (from circusponies) needed a serial number
>>>>> Videocue (from varasoft) no problem
>>>>> Transmit (ftp client) no problem
>>>>> iPhoto - find the new directory and point to it
>>>>> iTunes - lost an install, if I had been maxed, I would have had to call
>>>> Apple
>>>>> and get another login or something. I would really like to have my machine
>>>>> authorization back, because I have another machine that I had to
>>>>> deauthorize
>>>>> to authorize this one
>>>>> Parallels - astoundingly no problem
>>>>> Flip4mac - no problem
>>>>> WireTap Studio - needed serial number
>>>>> Prompt (teleprompter software) no problem
>>>>> iWork '08 no problem
>>>>> All printer drivers - gone -- all needed to be reinstalled
>>>>> Microsoft Office 2004 - quirky, but after opened a few times, seemed to
>>>> calm
>>>>> down and work
>>>>> Quicksliver - no problem
>>>>> Skype - no problem
>>>>> On2 Flix Pro -- complete reinstall
>>>>> Elgato Turbo264 - no problem
>>>>>
>>>>>
>>>>> Shelly Palmer is Managing Director of Advanced Media Ventures Group LLC
>>>> and
>>>>> the author of Television Disrupted: The Transition from Network to
>>>>> Networked
>>>>> TV (2006, Focal Press). Shelly is also President of the National Academy
>>>>> of Television Arts & Sciences, NY (the organization that bestows the
>>>>> coveted
>>>>> Emmy® Awards). He is the Vice-Chairman of the National Academy of Media
>>>> Arts
>>>>> & Sciences an organization dedicated to education and leadership in the
>>>> areas
>>>>> of technology, media and entertainment. Palmer also oversees the Advanced
>>>>> Media Technology Emmy® Awards which honors outstanding achievements in the
>>>>> science and technology of advanced media. You can read Shelly's blog here.
>>>>> Shelly can be reached at shelly@palmer.net
>>>>> </end paste>
>>>>>
>>>>>
>
|
|
|
|
| Re: Mac Hell Unleashed [message #92420 is a reply to message #92315] |
Mon, 05 November 2007 16:56 |
TCB
Messages: 1261
Registered: July 2007
|
Senior Member |
|
|
apt-get dist-upgrade. Works for me pretty much every time. But then again
Debian isn't trying to shake me down for $129 for incremental updates.
TCB
"Neil" <OIU@OI.com> wrote:
>
><begin paste>
>
>SHELLY PALMER REPORT:
>The Leopard Chronicles: Mac Hell Unleashed
>November 2 2007 5:36 AM PDT
>
> By Shelly Palmer
>
>
>
>One of my seriously Mac-addicted staff members stood in the rain last Friday
>night to get us a five-pack of the Apple's new Leopard operating system.
>Being only slightly less addicted, I set aside 40 minutes circa 8:30am Saturday
>morning to do the install. I stopped for the day about 11:30pm -- this is
>my story.
>
>08:30am --The Process -- Before attempting my Leopard install, I made a
disk
>image (.dmg) file of my entire hard drive and placed it on my MacPro Quad
>Core. This took about an hour. I had a versioned back up of my drive on
a
>different external drive and I had all of my non-application files backed
>up online, but I wanted to make absolutely sure that if something went wrong,
>I'd be covered. As it turns out, this was prescient.
>
>09:30am -- The Leopard Install -- I put the Leopard installation disk in
>the drive and clicked the installation icon. After about five minutes I
saw
>an error message. For some reason, my internal hard drive was partitioned
>using the "Apple Partition" scheme. This is usually used for PowerPC-based
>Macs. My computer is an Intel-based Mac and, to be honest, I have no idea
>how this occurred. However, the error message was clear, you must ERASE
your
>hard drive and partition it using the GUID partition scheme if you want
to
>install Leopard.
>
>Erase my hard drive?
>
>09:45am -- The First Customer Service Call -- To be fair, this was the first
>day of the software release, so one could reasonably assume that the wait
>time for tech support would be long. After being on hold for 48 minutes,
>I spoke to a lovely woman with a very thick foreign accent. I asked her
if
>the error message was correct or if there was any other way to install Leopard.
>"No," she said. "You will have to erase and partition your drive using disk
>utility. But here's the good news ... just copy your disk image onto the
>newly partitioned drive, shift-double-click the mounted image and next time
>you reboot your computer it will wake up exactly like your pre-Leopard build."
>
>Wow, that's going to be easy. I have the disk image, I have a back up incase
>it fails, I have the whole disk and all the files in several places. OK,
>let's go for it.
>
>11:00am -- Partition Trauma -- you know what? It's really hard to erase
a
>perfectly healthy computer even if you think you're going to make it better.
>What a painful thing to have to do. But, after a short prayer to the computer
>gods, I erased and GUID partitioned the drive. The process was very fast
>-- sort of like ripping a band-aid off a cut. It only hurt for a second.
>
>11:15am -- The Leopard Install Redux -- just as promised, about 40 minutes
>later, OS X 10.5 Leopard was installed on my computer. Visually, it is slightly
>different from OS X 10.4 Tiger. My first impression was that the newly translucent
>top menu bar was going to bother me forever. It probably will.
>
>01:00pm -- The Fun Begins -- It took an hour to copy the .dmg file to my
>empty Leopard computer. I mounted the disk image and then shift-double-clicked
>it. The image dramatically increased in size then faded away. In its place
>was an open directory that looked exactly like my old Macintosh HD directory.
>Perfect. A quick reboot and I'll be done.
>
>
> ------------------------------------------------------------ --------------------
>Check out the Shelly Palmer Report archive.
> ------------------------------------------------------------ --------------------
>
>01:04pm -- WTF? You know you would not be reading this article if this trick
>worked. It didn't. You also know that the definition of insanity is doing
>the same thing over and over again and expecting a different result. I tried
>the shift-double-click trick about four more times while I dialed Apple
tech
>support to try to get into the queue.
>
>02:14pm -- Apple Tech Support, an Oxymoron -- If my first tech support person
>had a thick foreign accent, I don't even know how to describe the language
>this gentleman spoke. After I described my problem to him he said, "I am
>not qualified to help you, you must talk to Level 2 tech support. Can I
put
>you in their queue? The wait time will be about 15 minutes." The line magically
>disconnected after 30 minutes forcing me to call back and go through the
>process again.
>
>The songs they play on hold at Apple Tech support are not for everybody.
>I'm being overly polite.
>
>04:32pm -- Level 2 Tech Support -- I have a new best friend at Apple, her
>name is Dawn. English is absolutely her first language and she could not
>have been nicer on the phone. There was only one problem. She had no idea
>why Leopard would not permanently mount this disk image. In fact, she told
>me a story about her Friday evening Leopard experience. Truthfully, I'm
surprised
>she was able to function at work on Saturday. Just a few tidbits of Apple
>knowledge from our call ...
>
>Yes, I found a bug. Engineering would take five to seven days to get back
>to me with a workaround or solution. She copied every file from her old
hard
>drive to her Leopard hard drive by hand (one at a time). She didn't know
>if my suggested work around would work because Leopard was "too new." The
>five different things we tried together (that she thought would work) all
>failed. No, there is no published list of files you can manually copy from
>Tiger to Leopard with any reasonable expectation of success. If my proposed
>solution didn't work I could wait for Apple Engineering to fix the bug or
>try to reinstall my old operating system. Ugh!
>
>She gave me her name, email and a direct dial phone number at Apple and
told
>me to contact her anytime. I appreciated the concern, but I still didn't
>have a working computer.
>
>06:12pm -- My Work-around -- This is not my first rodeo and I am not a computer
>novice. The workaround was obvious to me, but what a huge pain in the butt.
>Here it is in shorthand for the techno-geeks who care.
>
>1) copy the disk image to an external drive (1 hour).
>
>2) mount the drive and launch the Apple migration assistant. (4 hours)
>
>3) rename your admin account and short name appropriately (or you'll be
forced
>to edit every program that stores data in your user account).
>
>4) set the startup for your new account so that you don't have to ever see
>the phantom account you were forced to setup.
>
>5) get ready to reinstall a bunch of programs and re-enter 60% of your serial
>numbers.
>
>11:30pm -- Almost done -- Leopard is running on my computer. Almost every
>program came back to life. I probably spent two-three more hours over the
>next few days tweaking and re-installing stuff to get the computer working
>more or less like it did before the upgrade. And, sadly, I am seriously
considering
>wiping the drive again, reinstalling Leopard and reinstalling my programs
>from scratch. There's something not quite right about this install.
>
>Epilog -- Was it worth it? No. Should you attempt an upgrade to Leopard?
>If you don't have to erase your drive, you won't have this experience. The
>300 new features that Apple lists on their site are all incremental improvements
>over Tiger. Safari is still slow, spotlight is better, cover flow, as a
way
>to view a folder, is wonderful and it's far more useful than I ever imagined
>it would be. And, on this computer, Time Machine (Apple's "set it and forget
>it" backup software) does not work.
>
>Post Script -- For those of you who are wondering, my personal computer
is
>a 17" MacBook Pro with an Intel 2.4 GHz Core 2 Duo and 4 GB of RAM. It has
>a 200 GB, 7200 rpm aftermarket hard drive. It was running the latest, most
>up-to-date versions of Tiger.
>
>Here's a list of what you can look forward to if you need to erase your
drive
>to install Leopard. It may also happen if you simply use the migration assistant.
>
>Firefox can't download because it doesn't think it's allowed to (none of
>the obvious fixes seem to help)
>Final Cut Studio needed a serial number
>Logic Studio needed a serial number
>Adobe CS2 needed serial numbers for every program
>Adobe Studio (all the Macromedia programs, Dreamweaver, Flash, Fireworks,
>etc,) needed to be reinstalled
>Notebook (from circusponies) needed a serial number
>Videocue (from varasoft) no problem
>Transmit (ftp client) no problem
>iPhoto - find the new directory and point to it
>iTunes - lost an install, if I had been maxed, I would have had to call
Apple
>and get another login or something. I would really like to have my machine
>authorization back, because I have another machine that I had to deauthorize
>to authorize this one
>Parallels - astoundingly no problem
>Flip4mac - no problem
>WireTap Studio - needed serial number
>Prompt (teleprompter software) no problem
>iWork '08 no problem
>All printer drivers - gone -- all needed to be reinstalled
>Microsoft Office 2004 - quirky, but after opened a few times, seemed to
calm
>down and work
>Quicksliver - no problem
>Skype - no problem
>On2 Flix Pro -- complete reinstall
>Elgato Turbo264 - no problem
>
>
>Shelly Palmer is Managing Director of Advanced Media Ventures Group LLC
and
>the author of Television Disrupted: The Transition from Network to Networked
>TV (2006, Focal Press). Shelly is also President of the National Academy
>of Television Arts & Sciences, NY (the organization that bestows the coveted
>Emmy® Awards). He is the Vice-Chairman of the National Academy of Media
Arts
>& Sciences an organization dedicated to education and leadership in the
areas
>of technology, media and entertainment. Palmer also oversees the Advanced
>Media Technology Emmy® Awards which honors outstanding achievements in the
>science and technology of advanced media. You can read Shelly's blog here.
>Shelly can be reached at shelly@palmer.net
></end paste>
>
>
|
|
|
|
| Re: Mac Hell Unleashed [message #92422 is a reply to message #92420] |
Mon, 05 November 2007 17:18 |
excelav
Messages: 2130
Registered: July 2005
Location: Metro Detroit
|
Senior Member |
|
|
Hey it's only $109.00 at Amazon and I hear there is a $10.00 coupon floating
around, which brings it to $99.00. Or you could join ADC for $99.00 and
get it for free* Hey and guess what, It will run real audio programs.
By the way, Mac OSX 10.5 is considered a major upgrade, not an incremental
one.
"TCB" <nobody@ishere.com> wrote:
>
>apt-get dist-upgrade. Works for me pretty much every time. But then again
>Debian isn't trying to shake me down for $129 for incremental updates.
>
>TCB
>
>"Neil" <OIU@OI.com> wrote:
>>
>><begin paste>
>>
>>SHELLY PALMER REPORT:
>>The Leopard Chronicles: Mac Hell Unleashed
>>November 2 2007 5:36 AM PDT
>>
>> By Shelly Palmer
>>
>>
>>
>>One of my seriously Mac-addicted staff members stood in the rain last Friday
>>night to get us a five-pack of the Apple's new Leopard operating system.
>>Being only slightly less addicted, I set aside 40 minutes circa 8:30am
Saturday
>>morning to do the install. I stopped for the day about 11:30pm -- this
is
>>my story.
>>
>>08:30am --The Process -- Before attempting my Leopard install, I made a
>disk
>>image (.dmg) file of my entire hard drive and placed it on my MacPro Quad
>>Core. This took about an hour. I had a versioned back up of my drive on
>a
>>different external drive and I had all of my non-application files backed
>>up online, but I wanted to make absolutely sure that if something went
wrong,
>>I'd be covered. As it turns out, this was prescient.
>>
>>09:30am -- The Leopard Install -- I put the Leopard installation disk in
>>the drive and clicked the installation icon. After about five minutes I
>saw
>>an error message. For some reason, my internal hard drive was partitioned
>>using the "Apple Partition" scheme. This is usually used for PowerPC-based
>>Macs. My computer is an Intel-based Mac and, to be honest, I have no idea
>>how this occurred. However, the error message was clear, you must ERASE
>your
>>hard drive and partition it using the GUID partition scheme if you want
>to
>>install Leopard.
>>
>>Erase my hard drive?
>>
>>09:45am -- The First Customer Service Call -- To be fair, this was the
first
>>day of the software release, so one could reasonably assume that the wait
>>time for tech support would be long. After being on hold for 48 minutes,
>>I spoke to a lovely woman with a very thick foreign accent. I asked her
>if
>>the error message was correct or if there was any other way to install
Leopard.
>>"No," she said. "You will have to erase and partition your drive using
disk
>>utility. But here's the good news ... just copy your disk image onto the
>>newly partitioned drive, shift-double-click the mounted image and next
time
>>you reboot your computer it will wake up exactly like your pre-Leopard
build."
>>
>>Wow, that's going to be easy. I have the disk image, I have a back up incase
>>it fails, I have the whole disk and all the files in several places. OK,
>>let's go for it.
>>
>>11:00am -- Partition Trauma -- you know what? It's really hard to erase
>a
>>perfectly healthy computer even if you think you're going to make it better.
>>What a painful thing to have to do. But, after a short prayer to the computer
>>gods, I erased and GUID partitioned the drive. The process was very fast
>>-- sort of like ripping a band-aid off a cut. It only hurt for a second.
>>
>>11:15am -- The Leopard Install Redux -- just as promised, about 40 minutes
>>later, OS X 10.5 Leopard was installed on my computer. Visually, it is
slightly
>>different from OS X 10.4 Tiger. My first impression was that the newly
translucent
>>top menu bar was going to bother me forever. It probably will.
>>
>>01:00pm -- The Fun Begins -- It took an hour to copy the .dmg file to my
>>empty Leopard computer. I mounted the disk image and then shift-double-clicked
>>it. The image dramatically increased in size then faded away. In its place
>>was an open directory that looked exactly like my old Macintosh HD directory.
>>Perfect. A quick reboot and I'll be done.
>>
>>
>> ------------------------------------------------------------ --------------------
>>Check out the Shelly Palmer Report archive.
>> ------------------------------------------------------------ --------------------
>>
>>01:04pm -- WTF? You know you would not be reading this article if this
trick
>>worked. It didn't. You also know that the definition of insanity is doing
>>the same thing over and over again and expecting a different result. I
tried
>>the shift-double-click trick about four more times while I dialed Apple
>tech
>>support to try to get into the queue.
>>
>>02:14pm -- Apple Tech Support, an Oxymoron -- If my first tech support
person
>>had a thick foreign accent, I don't even know how to describe the language
>>this gentleman spoke. After I described my problem to him he said, "I am
>>not qualified to help you, you must talk to Level 2 tech support. Can I
>put
>>you in their queue? The wait time will be about 15 minutes." The line magically
>>disconnected after 30 minutes forcing me to call back and go through the
>>process again.
>>
>>The songs they play on hold at Apple Tech support are not for everybody.
>>I'm being overly polite.
>>
>>04:32pm -- Level 2 Tech Support -- I have a new best friend at Apple, her
>>name is Dawn. English is absolutely her first language and she could not
>>have been nicer on the phone. There was only one problem. She had no idea
>>why Leopard would not permanently mount this disk image. In fact, she told
>>me a story about her Friday evening Leopard experience. Truthfully, I'm
>surprised
>>she was able to function at work on Saturday. Just a few tidbits of Apple
>>knowledge from our call ...
>>
>>Yes, I found a bug. Engineering would take five to seven days to get back
>>to me with a workaround or solution. She copied every file from her old
>hard
>>drive to her Leopard hard drive by hand (one at a time). She didn't know
>>if my suggested work around would work because Leopard was "too new." The
>>five different things we tried together (that she thought would work) all
>>failed. No, there is no published list of files you can manually copy from
>>Tiger to Leopard with any reasonable expectation of success. If my proposed
>>solution didn't work I could wait for Apple Engineering to fix the bug
or
>>try to reinstall my old operating system. Ugh!
>>
>>She gave me her name, email and a direct dial phone number at Apple and
>told
>>me to contact her anytime. I appreciated the concern, but I still didn't
>>have a working computer.
>>
>>06:12pm -- My Work-around -- This is not my first rodeo and I am not a
computer
>>novice. The workaround was obvious to me, but what a huge pain in the butt.
>>Here it is in shorthand for the techno-geeks who care.
>>
>>1) copy the disk image to an external drive (1 hour).
>>
>>2) mount the drive and launch the Apple migration assistant. (4 hours)
>>
>>3) rename your admin account and short name appropriately (or you'll be
>forced
>>to edit every program that stores data in your user account).
>>
>>4) set the startup for your new account so that you don't have to ever
see
>>the phantom account you were forced to setup.
>>
>>5) get ready to reinstall a bunch of programs and re-enter 60% of your
serial
>>numbers.
>>
>>11:30pm -- Almost done -- Leopard is running on my computer. Almost every
>>program came back to life. I probably spent two-three more hours over the
>>next few days tweaking and re-installing stuff to get the computer working
>>more or less like it did before the upgrade. And, sadly, I am seriously
>considering
>>wiping the drive again, reinstalling Leopard and reinstalling my programs
>>from scratch. There's something not quite right about this install.
>>
>>Epilog -- Was it worth it? No. Should you attempt an upgrade to Leopard?
>>If you don't have to erase your drive, you won't have this experience.
The
>>300 new features that Apple lists on their site are all incremental improvements
>>over Tiger. Safari is still slow, spotlight is better, cover flow, as a
>way
>>to view a folder, is wonderful and it's far more useful than I ever imagined
>>it would be. And, on this computer, Time Machine (Apple's "set it and forget
>>it" backup software) does not work.
>>
>>Post Script -- For those of you who are wondering, my personal computer
>is
>>a 17" MacBook Pro with an Intel 2.4 GHz Core 2 Duo and 4 GB of RAM. It
has
>>a 200 GB, 7200 rpm aftermarket hard drive. It was running the latest, most
>>up-to-date versions of Tiger.
>>
>>Here's a list of what you can look forward to if you need to erase your
>drive
>>to install Leopard. It may also happen if you simply use the migration
assistant.
>>
>>Firefox can't download because it doesn't think it's allowed to (none of
>>the obvious fixes seem to help)
>>Final Cut Studio needed a serial number
>>Logic Studio needed a serial number
>>Adobe CS2 needed serial numbers for every program
>>Adobe Studio (all the Macromedia programs, Dreamweaver, Flash, Fireworks,
>>etc,) needed to be reinstalled
>>Notebook (from circusponies) needed a serial number
>>Videocue (from varasoft) no problem
>>Transmit (ftp client) no problem
>>iPhoto - find the new directory and point to it
>>iTunes - lost an install, if I had been maxed, I would have had to call
>Apple
>>and get another login or something. I would really like to have my machine
>>authorization back, because I have another machine that I had to deauthorize
>>to authorize this one
>>Parallels - astoundingly no problem
>>Flip4mac - no problem
>>WireTap Studio - needed serial number
>>Prompt (teleprompter software) no problem
>>iWork '08 no problem
>>All printer drivers - gone -- all needed to be reinstalled
>>Microsoft Office 2004 - quirky, but after opened a few times, seemed to
>calm
>>down and work
>>Quicksliver - no problem
>>Skype - no problem
>>On2 Flix Pro -- complete reinstall
>>Elgato Turbo264 - no problem
>>
>>
>>Shelly Palmer is Managing Director of Advanced Media Ventures Group LLC
>and
>>the author of Television Disrupted: The Transition from Network to Networked
>>TV (2006, Focal Press). Shelly is also President of the National Academy
>>of Television Arts & Sciences, NY (the organization that bestows the coveted
>>Emmy® Awards). He is the Vice-Chairman of the National Academy of Media
>Arts
>>& Sciences an organization dedicated to education and leadership in the
>areas
>>of technology, media and entertainment. Palmer also oversees the Advanced
>>Media Technology Emmy® Awards which honors outstanding achievements in
the
>>science and technology of advanced media. You can read Shelly's blog here.
>>Shelly can be reached at shelly@palmer.net
>></end paste>
>>
>>
>
|
|
|
|
| Re: Mac Hell Unleashed [message #92425 is a reply to message #92422] |
Mon, 05 November 2007 17:45 |
excelav
Messages: 2130
Registered: July 2005
Location: Metro Detroit
|
Senior Member |
|
|
"James McCloskey" <excelsm@hotmail.com> wrote:
>
> Hey it's only $109.00 at Amazon and I hear there is a $10.00 coupon floating
>around, which brings it to $99.00. Or you could join ADC for $99.00 and
>get it for free* Hey and guess what, It will run real audio programs.
>
>
>By the way, Mac OSX 10.5 is considered a major upgrade, not an incremental
>one.
>
I guess that didn't make much sense: ) Anyways it's a major upgrade.
>"TCB" <nobody@ishere.com> wrote:
>>
>>apt-get dist-upgrade. Works for me pretty much every time. But then again
>>Debian isn't trying to shake me down for $129 for incremental updates.
>>
>>TCB
>>
>>"Neil" <OIU@OI.com> wrote:
>>>
>>><begin paste>
>>>
>>>SHELLY PALMER REPORT:
>>>The Leopard Chronicles: Mac Hell Unleashed
>>>November 2 2007 5:36 AM PDT
>>>
>>> By Shelly Palmer
>>>
>>>
>>>
>>>One of my seriously Mac-addicted staff members stood in the rain last
Friday
>>>night to get us a five-pack of the Apple's new Leopard operating system.
>>>Being only slightly less addicted, I set aside 40 minutes circa 8:30am
>Saturday
>>>morning to do the install. I stopped for the day about 11:30pm -- this
>is
>>>my story.
>>>
>>>08:30am --The Process -- Before attempting my Leopard install, I made
a
>>disk
>>>image (.dmg) file of my entire hard drive and placed it on my MacPro Quad
>>>Core. This took about an hour. I had a versioned back up of my drive on
>>a
>>>different external drive and I had all of my non-application files backed
>>>up online, but I wanted to make absolutely sure that if something went
>wrong,
>>>I'd be covered. As it turns out, this was prescient.
>>>
>>>09:30am -- The Leopard Install -- I put the Leopard installation disk
in
>>>the drive and clicked the installation icon. After about five minutes
I
>>saw
>>>an error message. For some reason, my internal hard drive was partitioned
>>>using the "Apple Partition" scheme. This is usually used for PowerPC-based
>>>Macs. My computer is an Intel-based Mac and, to be honest, I have no idea
>>>how this occurred. However, the error message was clear, you must ERASE
>>your
>>>hard drive and partition it using the GUID partition scheme if you want
>>to
>>>install Leopard.
>>>
>>>Erase my hard drive?
>>>
>>>09:45am -- The First Customer Service Call -- To be fair, this was the
>first
>>>day of the software release, so one could reasonably assume that the wait
>>>time for tech support would be long. After being on hold for 48 minutes,
>>>I spoke to a lovely woman with a very thick foreign accent. I asked her
>>if
>>>the error message was correct or if there was any other way to install
>Leopard.
>>>"No," she said. "You will have to erase and partition your drive using
>disk
>>>utility. But here's the good news ... just copy your disk image onto the
>>>newly partitioned drive, shift-double-click the mounted image and next
>time
>>>you reboot your computer it will wake up exactly like your pre-Leopard
>build."
>>>
>>>Wow, that's going to be easy. I have the disk image, I have a back up
incase
>>>it fails, I have the whole disk and all the files in several places. OK,
>>>let's go for it.
>>>
>>>11:00am -- Partition Trauma -- you know what? It's really hard to erase
>>a
>>>perfectly healthy computer even if you think you're going to make it better.
>>>What a painful thing to have to do. But, after a short prayer to the computer
>>>gods, I erased and GUID partitioned the drive. The process was very fast
>>>-- sort of like ripping a band-aid off a cut. It only hurt for a second.
>>>
>>>11:15am -- The Leopard Install Redux -- just as promised, about 40 minutes
>>>later, OS X 10.5 Leopard was installed on my computer. Visually, it is
>slightly
>>>different from OS X 10.4 Tiger. My first impression was that the newly
>translucent
>>>top menu bar was going to bother me forever. It probably will.
>>>
>>>01:00pm -- The Fun Begins -- It took an hour to copy the .dmg file to
my
>>>empty Leopard computer. I mounted the disk image and then shift-double-clicked
>>>it. The image dramatically increased in size then faded away. In its place
>>>was an open directory that looked exactly like my old Macintosh HD directory.
>>>Perfect. A quick reboot and I'll be done.
>>>
>>>
>>> ------------------------------------------------------------ --------------------
>>>Check out the Shelly Palmer Report archive.
>>> ------------------------------------------------------------ --------------------
>>>
>>>01:04pm -- WTF? You know you would not be reading this article if this
>trick
>>>worked. It didn't. You also know that the definition of insanity is doing
>>>the same thing over and over again and expecting a different result. I
>tried
>>>the shift-double-click trick about four more times while I dialed Apple
>>tech
>>>support to try to get into the queue.
>>>
>>>02:14pm -- Apple Tech Support, an Oxymoron -- If my first tech support
>person
>>>had a thick foreign accent, I don't even know how to describe the language
>>>this gentleman spoke. After I described my problem to him he said, "I
am
>>>not qualified to help you, you must talk to Level 2 tech support. Can
I
>>put
>>>you in their queue? The wait time will be about 15 minutes." The line
magically
>>>disconnected after 30 minutes forcing me to call back and go through the
>>>process again.
>>>
>>>The songs they play on hold at Apple Tech support are not for everybody.
>>>I'm being overly polite.
>>>
>>>04:32pm -- Level 2 Tech Support -- I have a new best friend at Apple,
her
>>>name is Dawn. English is absolutely her first language and she could not
>>>have been nicer on the phone. There was only one problem. She had no idea
>>>why Leopard would not permanently mount this disk image. In fact, she
told
>>>me a story about her Friday evening Leopard experience. Truthfully, I'm
>>surprised
>>>she was able to function at work on Saturday. Just a few tidbits of Apple
>>>knowledge from our call ...
>>>
>>>Yes, I found a bug. Engineering would take five to seven days to get back
>>>to me with a workaround or solution. She copied every file from her old
>>hard
>>>drive to her Leopard hard drive by hand (one at a time). She didn't know
>>>if my suggested work around would work because Leopard was "too new."
The
>>>five different things we tried together (that she thought would work)
all
>>>failed. No, there is no published list of files you can manually copy
from
>>>Tiger to Leopard with any reasonable expectation of success. If my proposed
>>>solution didn't work I could wait for Apple Engineering to fix the bug
>or
>>>try to reinstall my old operating system. Ugh!
>>>
>>>She gave me her name, email and a direct dial phone number at Apple and
>>told
>>>me to contact her anytime. I appreciated the concern, but I still didn't
>>>have a working computer.
>>>
>>>06:12pm -- My Work-around -- This is not my first rodeo and I am not a
>computer
>>>novice. The workaround was obvious to me, but what a huge pain in the
butt.
>>>Here it is in shorthand for the techno-geeks who care.
>>>
>>>1) copy the disk image to an external drive (1 hour).
>>>
>>>2) mount the drive and launch the Apple migration assistant. (4 hours)
>>>
>>>3) rename your admin account and short name appropriately (or you'll be
>>forced
>>>to edit every program that stores data in your user account).
>>>
>>>4) set the startup for your new account so that you don't have to ever
>see
>>>the phantom account you were forced to setup.
>>>
>>>5) get ready to reinstall a bunch of programs and re-enter 60% of your
>serial
>>>numbers.
>>>
>>>11:30pm -- Almost done -- Leopard is running on my computer. Almost every
>>>program came back to life. I probably spent two-three more hours over
the
>>>next few days tweaking and re-installing stuff to get the computer working
>>>more or less like it did before the upgrade. And, sadly, I am seriously
>>considering
>>>wiping the drive again, reinstalling Leopard and reinstalling my programs
>>>from scratch. There's something not quite right about this install.
>>>
>>>Epilog -- Was it worth it? No. Should you attempt an upgrade to Leopard?
>>>If you don't have to erase your drive, you won't have this experience.
>The
>>>300 new features that Apple lists on their site are all incremental improvements
>>>over Tiger. Safari is still slow, spotlight is better, cover flow, as
a
>>way
>>>to view a folder, is wonderful and it's far more useful than I ever imagined
>>>it would be. And, on this computer, Time Machine (Apple's "set it and
forget
>>>it" backup software) does not work.
>>>
>>>Post Script -- For those of you who are wondering, my personal computer
>>is
>>>a 17" MacBook Pro with an Intel 2.4 GHz Core 2 Duo and 4 GB of RAM. It
>has
>>>a 200 GB, 7200 rpm aftermarket hard drive. It was running the latest,
most
>>>up-to-date versions of Tiger.
>>>
>>>Here's a list of what you can look forward to if you need to erase your
>>drive
>>>to install Leopard. It may also happen if you simply use the migration
>assistant.
>>>
>>>Firefox can't download because it doesn't think it's allowed to (none
of
>>>the obvious fixes seem to help)
>>>Final Cut Studio needed a serial number
>>>Logic Studio needed a serial number
>>>Adobe CS2 needed serial numbers for every program
>>>Adobe Studio (all the Macromedia programs, Dreamweaver, Flash, Fireworks,
>>>etc,) needed to be reinstalled
>>>Notebook (from circusponies) needed a serial number
>>>Videocue (from varasoft) no problem
>>>Transmit (ftp client) no problem
>>>iPhoto - find the new directory and point to it
>>>iTunes - lost an install, if I had been maxed, I would have had to call
>>Apple
>>>and get another login or something. I would really like to have my machine
>>>authorization back, because I have another machine that I had to deauthorize
>>>to authorize this one
>>>Parallels - astoundingly no problem
>>>Flip4mac - no problem
>>>WireTap Studio - needed serial number
>>>Prompt (teleprompter software) no problem
>>>iWork '08 no problem
>>>All printer drivers - gone -- all needed to be reinstalled
>>>Microsoft Office 2004 - quirky, but after opened a few times, seemed to
>>calm
>>>down and work
>>>Quicksliver - no problem
>>>Skype - no problem
>>>On2 Flix Pro -- complete reinstall
>>>Elgato Turbo264 - no problem
>>>
>>>
>>>Shelly Palmer is Managing Director of Advanced Media Ventures Group LLC
>>and
>>>the author of Television Disrupted: The Transition from Network to Networked
>>>TV (2006, Focal Press). Shelly is also President of the National Academy
>>>of Television Arts & Sciences, NY (the organization that bestows the coveted
>>>Emmy® Awards). He is the Vice-Chairman of the National Academy of Media
>>Arts
>>>& Sciences an organization dedicated to education and leadership in the
>>areas
>>>of technology, media and entertainment. Palmer also oversees the Advanced
>>>Media Technology Emmy® Awards which honors outstanding achievements in
>the
>>>science and technology of advanced media. You can read Shelly's blog here.
>>>Shelly can be reached at shelly@palmer.net
>>></end paste>
>>>
>>>
>>
>
|
|
|
|
Goto Forum:
Current Time: Wed Dec 25 23:32:21 PST 2024
Total time taken to generate the page: 0.15738 seconds
|
The PARIS Forums
Search
Help
Members
Register
Login
Home
