|
|
| Hmmm.........I'll be hornswaggled!!!!! [message #78218 is a reply to message #78214] |
Thu, 11 January 2007 23:07   |
DJ
Messages: 1124
Registered: July 2005
|
Senior Member |
|
|
This is a multi-part message in MIME format.
------=_NextPart_000_00FF_01C735DD.A55341D0
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
I sent a post to the company where I purchased this bench. I received =
the following reply:
I sincerely apologize for any dissatisfaction you have with the Tech=20
Station and I thank you for bringing this to my attention. I am having =
your complete purchase price including shipping refunded to your PayPal=20
account right away, no need to return the unit you purchased. The Tech=20
Stations are not for everyone and we do offer everyone a complete refund =
if unsatisfied...
About the quality issue, these are all made by hand as we are a small=20
company and currently do not have the resources to automate the majority =
of the fabrication so there will be slight variances but nothing that=20
should effect performance. Since your bench has some problems I can=20
only assume that human error was at play, our fabricators were very much =
overworked the last couple months - not an excuse, just a potential=20
reason - and I will be dealing with any quality control issues =
personally.=20
Thank you again for your feedback and I hope there is some way we can=20
compensate you for your trouble and I'll do my best to address any=20
additional concerns you may have.
That's a class act. I'm suddenly very impressed. II'll probably even =
give them another try when I build my dual octocore DAW next week.
;o)
"DJ" <nowayjose@dude.net> wrote in message news:45a70623@linux...
=
http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=3DCT GY&Category_C=
ode=3DTopTechSTD
I bought one back in October and have been too busy to unbox it until =
today. Terrible QC. Surfaces were predrilled exactly backwards and =
hardware assembly components were missing. It would have cost me more in =
time that it was worth to box it back up and ship it back so I redrilled =
it and went to Home Depot because I needed to finish this project, but =
I'm pissed off and would never buy another one of these. It's a good =
design once it's properly assembled though and I could put one together =
like this quick and for about $20.00 with just a little more effort than =
I spent getting this one up to speed.
Deej
------=_NextPart_000_00FF_01C735DD.A55341D0
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Diso-8859-1">
<META content=3D"MSHTML 6.00.2900.2180" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV>
<DIV><FONT face=3DArial size=3D2>I sent a post to the company where I =
purchased this=20
bench. I received the following reply:</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><EM>I sincerely apologize for any dissatisfaction you have with the =
Tech=20
<BR>Station and I thank you for bringing this to my =
attention. I am=20
having <BR>your complete purchase price including shipping refunded to =
your=20
PayPal <BR>account right away, no need to return the unit you =
purchased. =20
The Tech <BR>Stations are not for everyone and we do offer everyone a =
complete=20
refund <BR>if unsatisfied...<BR><BR>About the quality issue, these are =
all made=20
by hand as we are a small <BR>company and currently do not have the =
resources to=20
automate the majority <BR>of the fabrication so there will be slight =
variances=20
but nothing that <BR>should effect performance. Since your bench =
has some=20
problems I can <BR>only assume that human error was at play, our =
fabricators=20
were very much <BR>overworked the last couple months - not an excuse, =
just a=20
potential <BR>reason - and I will be dealing with any quality control =
issues=20
personally. <BR><BR>Thank you again for your feedback and I hope =
there is=20
some way we can <BR>compensate you for your trouble and I'll do my best =
to=20
address any <BR>additional concerns you may have.</EM></DIV>
<DIV><EM></EM> </DIV>
<DIV><FONT face=3DArial size=3D2>That's a class act. I'm suddenly very=20
impressed. II'll probably even give them another try when I build =
my dual=20
octocore DAW next week.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>;o)</FONT></DIV></DIV>
<BLOCKQUOTE dir=3Dltr=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"DJ" <<A =
href=3D"mailto:nowayjose@dude.net">nowayjose@dude.net</A>>=20
wrote in message <A=20
href=3D"news:45a70623@linux">news:45a70623@linux</A>...</DIV>
<DIV><A=20
=
href=3D" http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=3DCT GY&am=
p;Category_Code=3DTopTechSTD"><FONT=20
face=3DArial=20
=
size=3D2> http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=3DCT GY&a=
mp;Category_Code=3DTopTechSTD</FONT></A></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>I bought one back in October and have =
been too=20
busy to unbox it until today. <STRONG><EM><FONT size=3D5>Terrible=20
QC</FONT></EM></STRONG>. Surfaces were predrilled exactly backwards =
and=20
hardware assembly components were missing. It would have cost me more =
in time=20
that it was worth to box it back up and ship it back so I redrilled it =
and=20
went to Home Depot because I needed to finish this project, but I'm =
pissed off=20
and would never buy another one of these. It's a good design once it's =
properly assembled though and I could put one together like this quick =
and for about $20.00 with just a little more effort than I =
spent=20
getting this one up to speed.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial =
size=3D2>Deej</FONT></DIV></BLOCKQUOTE></BODY></HTML>
------=_NextPart_000_00FF_01C735DD.A55341D0--
|
|
|
|
| Re: Hmmm.........I'll be hornswaggled!!!!! [message #78223 is a reply to message #78218] |
Fri, 12 January 2007 00:55 |
Tom Bruhl
Messages: 1368
Registered: June 2007
|
Senior Member |
|
|
This is a multi-part message in MIME format.
------=_NextPart_000_00C7_01C735FD.7D38A210
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Seriously Deej. That says alot. =20
Good to know there are upstanding business owners doing the right
thing even if it cost's them short term. He probably knows which=20
employee is responsible by the numbers you've given him.
You are fixing this world one case at a time.
T
"DJ" <nowayjose@dude.net> wrote in message news:45a73099@linux...
I sent a post to the company where I purchased this bench. I received =
the following reply:
I sincerely apologize for any dissatisfaction you have with the Tech=20
Station and I thank you for bringing this to my attention. I am =
having=20
your complete purchase price including shipping refunded to your =
PayPal=20
account right away, no need to return the unit you purchased. The =
Tech=20
Stations are not for everyone and we do offer everyone a complete =
refund=20
if unsatisfied...
About the quality issue, these are all made by hand as we are a small=20
company and currently do not have the resources to automate the =
majority=20
of the fabrication so there will be slight variances but nothing that=20
should effect performance. Since your bench has some problems I can=20
only assume that human error was at play, our fabricators were very =
much=20
overworked the last couple months - not an excuse, just a potential=20
reason - and I will be dealing with any quality control issues =
personally.=20
Thank you again for your feedback and I hope there is some way we can =
compensate you for your trouble and I'll do my best to address any=20
additional concerns you may have.
That's a class act. I'm suddenly very impressed. II'll probably even =
give them another try when I build my dual octocore DAW next week.
;o)
"DJ" <nowayjose@dude.net> wrote in message news:45a70623@linux...
=
http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=3DCT GY&Category_C=
ode=3DTopTechSTD
I bought one back in October and have been too busy to unbox it =
until today. Terrible QC. Surfaces were predrilled exactly backwards and =
hardware assembly components were missing. It would have cost me more in =
time that it was worth to box it back up and ship it back so I redrilled =
it and went to Home Depot because I needed to finish this project, but =
I'm pissed off and would never buy another one of these. It's a good =
design once it's properly assembled though and I could put one together =
like this quick and for about $20.00 with just a little more effort than =
I spent getting this one up to speed.
Deej
I choose Polesoft Lockspam to fight spam, and you?
http://www.polesoft.com/refer.html
------=_NextPart_000_00C7_01C735FD.7D38A210
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Diso-8859-1">
<META content=3D"MSHTML 6.00.2800.1400" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>Seriously Deej. That says =
alot. =20
</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>Good to know there are upstanding =
business owners=20
doing the right</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>thing even if it cost's them short =
term. He=20
probably knows which </FONT></DIV>
<DIV><FONT face=3DArial size=3D2>employee is responsible by the numbers =
you've given=20
him.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>You are fixing this world one case at a =
time.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>T</FONT></DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV>"DJ" <<A =
href=3D"mailto:nowayjose@dude.net">nowayjose@dude.net</A>>=20
wrote in message <A =
href=3D"news:45a73099@linux">news:45a73099@linux</A>...</DIV>
<BLOCKQUOTE dir=3Dltr=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV>
<DIV><FONT face=3DArial size=3D2>I sent a post to the company where I =
purchased=20
this bench. I received the following reply:</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><EM>I sincerely apologize for any dissatisfaction you have with =
the Tech=20
<BR>Station and I thank you for bringing this to my =
attention. I=20
am having <BR>your complete purchase price including shipping refunded =
to your=20
PayPal <BR>account right away, no need to return the unit you =
purchased. =20
The Tech <BR>Stations are not for everyone and we do offer everyone a =
complete=20
refund <BR>if unsatisfied...<BR><BR>About the quality issue, these are =
all=20
made by hand as we are a small <BR>company and currently do not have =
the=20
resources to automate the majority <BR>of the fabrication so there =
will be=20
slight variances but nothing that <BR>should effect performance. =
Since=20
your bench has some problems I can <BR>only assume that human error =
was at=20
play, our fabricators were very much <BR>overworked the last couple =
months -=20
not an excuse, just a potential <BR>reason - and I will be dealing =
with any=20
quality control issues personally. <BR><BR>Thank you again for your =
feedback=20
and I hope there is some way we can <BR>compensate you for your =
trouble=20
and I'll do my best to address any <BR>additional concerns you may=20
have.</EM></DIV>
<DIV><EM></EM> </DIV>
<DIV><FONT face=3DArial size=3D2>That's a class act. I'm suddenly very =
impressed. II'll probably even give them another try when I build =
my dual=20
octocore DAW next week.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>;o)</FONT></DIV></DIV>
<BLOCKQUOTE dir=3Dltr=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"DJ" <<A =
href=3D"mailto:nowayjose@dude.net">nowayjose@dude.net</A>>=20
wrote in message <A=20
href=3D"news:45a70623@linux">news:45a70623@linux</A>...</DIV>
<DIV><A=20
=
href=3D" http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=3DCT GY&am=
p;Category_Code=3DTopTechSTD"><FONT=20
face=3DArial=20
=
size=3D2> http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=3DCT GY&a=
mp;Category_Code=3DTopTechSTD</FONT></A></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>I bought one back in October and =
have been too=20
busy to unbox it until today. <STRONG><EM><FONT size=3D5>Terrible=20
QC</FONT></EM></STRONG>. Surfaces were predrilled exactly backwards =
and=20
hardware assembly components were missing. It would have cost me =
more in=20
time that it was worth to box it back up and ship it back so I =
redrilled it=20
and went to Home Depot because I needed to finish this project, but =
I'm=20
pissed off and would never buy another one of these. It's a good =
design once=20
it's properly assembled though and I could put one together like =
this quick=20
and for about $20.00 with just a little more effort than I =
spent=20
getting this one up to speed.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial =
size=3D2>Deej</FONT></DIV></BLOCKQUOTE></BLOCKQUOTE>
<DIV><FONT size=3D2><BR><BR>I choose Polesoft Lockspam to fight spam, =
and=20
you?<BR><A=20
href=3D"http://www.polesoft.com/refer.html">http://www.polesoft.com/refer=
..html</A> </FONT></DIV></BODY ></HTML>
------=_NextPart_000_00C7_01C735FD.7D38A210--
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Re: Hmmm.........I'll be hornswaggled!!!!! [message #78276 is a reply to message #78218] |
Fri, 12 January 2007 20:29 |
emarenot
Messages: 345
Registered: June 2005
|
Senior Member |
|
|
This is a multi-part message in MIME format.
------=_NextPart_000_0033_01C73688.684A4B20
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Now that is a class act. Customer services is generally so effing bad these
days.
MR
"DJ" <nowayjose@dude.net> wrote in message news:45a73099@linux...
I sent a post to the company where I purchased this bench. I received the
following reply:
I sincerely apologize for any dissatisfaction you have with the Tech
Station and I thank you for bringing this to my attention. I am having
your complete purchase price including shipping refunded to your PayPal
account right away, no need to return the unit you purchased. The Tech
Stations are not for everyone and we do offer everyone a complete refund
if unsatisfied...
About the quality issue, these are all made by hand as we are a small
company and currently do not have the resources to automate the majority
of the fabrication so there will be slight variances but nothing that
should effect performance. Since your bench has some problems I can
only assume that human error was at play, our fabricators were very much
overworked the last couple months - not an excuse, just a potential
reason - and I will be dealing with any quality control issues personally.
Thank you again for your feedback and I hope there is some way we can
compensate you for your trouble and I'll do my best to address any
additional concerns you may have.
That's a class act. I'm suddenly very impressed. II'll probably even give
them another try when I build my dual octocore DAW next week.
;o)
"DJ" <nowayjose@dude.net> wrote in message news:45a70623@linux...
http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=CTGY &Category_Code=TopTechSTD
I bought one back in October and have been too busy to unbox it until
today. Terrible QC. Surfaces were predrilled exactly backwards and hardware
assembly components were missing. It would have cost me more in time that it
was worth to box it back up and ship it back so I redrilled it and went to
Home Depot because I needed to finish this project, but I'm pissed off and
would never buy another one of these. It's a good design once it's properly
assembled though and I could put one together like this quick and for about
$20.00 with just a little more effort than I spent getting this one up to
speed.
Deej
------=_NextPart_000_0033_01C73688.684A4B20
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Diso-8859-1">
<META content=3D"MSHTML 6.00.2800.1555" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>Now that is a class act. Customer =
services is=20
generally so effing bad these days. </FONT></DIV>
<DIV><FONT face=3DArial size=3D2>MR</FONT></DIV>
<BLOCKQUOTE dir=3Dltr=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"DJ" <<A =
href=3D"mailto:nowayjose@dude.net">nowayjose@dude.net</A>>=20
wrote in message <A=20
href=3D"news:45a73099@linux">news:45a73099@linux</A>...</DIV>
<DIV>
<DIV><FONT face=3DArial size=3D2>I sent a post to the company where I =
purchased=20
this bench. I received the following reply:</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><EM>I sincerely apologize for any dissatisfaction you have with =
the Tech=20
<BR>Station and I thank you for bringing this to my =
attention. I=20
am having <BR>your complete purchase price including shipping refunded =
to your=20
PayPal <BR>account right away, no need to return the unit you =
purchased. =20
The Tech <BR>Stations are not for everyone and we do offer everyone a =
complete=20
refund <BR>if unsatisfied...<BR><BR>About the quality issue, these are =
all=20
made by hand as we are a small <BR>company and currently do not have =
the=20
resources to automate the majority <BR>of the fabrication so there =
will be=20
slight variances but nothing that <BR>should effect performance. =
Since=20
your bench has some problems I can <BR>only assume that human error =
was at=20
play, our fabricators were very much <BR>overworked the last couple =
months -=20
not an excuse, just a potential <BR>reason - and I will be dealing =
with any=20
quality control issues personally. <BR><BR>Thank you again for your =
feedback=20
and I hope there is some way we can <BR>compensate you for your =
trouble=20
and I'll do my best to address any <BR>additional concerns you may=20
have.</EM></DIV>
<DIV><EM></EM> </DIV>
<DIV><FONT face=3DArial size=3D2>That's a class act. I'm suddenly very =
impressed. II'll probably even give them another try when I build =
my dual=20
octocore DAW next week.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>;o)</FONT></DIV></DIV>
<BLOCKQUOTE dir=3Dltr=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"DJ" <<A =
href=3D"mailto:nowayjose@dude.net">nowayjose@dude.net</A>>=20
wrote in message <A=20
href=3D"news:45a70623@linux">news:45a70623@linux</A>...</DIV>
<DIV><A=20
=
href=3D" http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=3DCT GY&am=
p;Category_Code=3DTopTechSTD"><FONT=20
face=3DArial=20
=
size=3D2> http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=3DCT GY&a=
mp;Category_Code=3DTopTechSTD</FONT></A></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>I bought one back in October and =
have been too=20
busy to unbox it until today. <STRONG><EM><FONT size=3D5>Terrible=20
QC</FONT></EM></STRONG>. Surfaces were predrilled exactly backwards =
and=20
hardware assembly components were missing. It would have cost me =
more in=20
time that it was worth to box it back up and ship it back so I =
redrilled it=20
and went to Home Depot because I needed to finish this project, but =
I'm=20
pissed off and would never buy another one of these. It's a good =
design once=20
it's properly assembled though and I could put one together like =
this quick=20
and for about $20.00 with just a little more effort than I =
spent=20
getting this one up to speed.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial=20
size=3D2>Deej</FONT></DIV></BLOCKQUOTE></BLOCKQUOTE></BODY ></HTML>
------=_NextPart_000_0033_01C73688.684A4B20--
|
|
|
|
| Re: Hmmm.........I'll be hornswaggled!!!!! [message #78277 is a reply to message #78276] |
Fri, 12 January 2007 18:19 |
Neil
Messages: 1645
Registered: April 2006
|
Senior Member |
|
|
Yer right, That IS a class act, and look what it resulted in...
turned a 100% dissatisfied customer into a possible future
customer after all.
Imagine that.
Neil
"Mike R." <emarenot@yahoo.com> wrote:
>
>
>Now that is a class act. Customer services is generally so effing bad these
>days.
>MR
> "DJ" <nowayjose@dude.net> wrote in message news:45a73099@linux...
> I sent a post to the company where I purchased this bench. I received
the
>following reply:
>
> I sincerely apologize for any dissatisfaction you have with the Tech
> Station and I thank you for bringing this to my attention. I am having
> your complete purchase price including shipping refunded to your PayPal
> account right away, no need to return the unit you purchased. The Tech
> Stations are not for everyone and we do offer everyone a complete refund
> if unsatisfied...
>
> About the quality issue, these are all made by hand as we are a small
> company and currently do not have the resources to automate the majority
> of the fabrication so there will be slight variances but nothing that
> should effect performance. Since your bench has some problems I can
> only assume that human error was at play, our fabricators were very much
> overworked the last couple months - not an excuse, just a potential
> reason - and I will be dealing with any quality control issues personally.
>
> Thank you again for your feedback and I hope there is some way we can
> compensate you for your trouble and I'll do my best to address any
> additional concerns you may have.
>
> That's a class act. I'm suddenly very impressed. II'll probably even give
>them another try when I build my dual octocore DAW next week.
>
> ;o)
> "DJ" <nowayjose@dude.net> wrote in message news:45a70623@linux...
>
> http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=CTGY &Category_Code=TopTechSTD
>
> I bought one back in October and have been too busy to unbox it until
>today. Terrible QC. Surfaces were predrilled exactly backwards and hardware
>assembly components were missing. It would have cost me more in time that
it
>was worth to box it back up and ship it back so I redrilled it and went
to
>Home Depot because I needed to finish this project, but I'm pissed off and
>would never buy another one of these. It's a good design once it's properly
>assembled though and I could put one together like this quick and for about
>$20.00 with just a little more effort than I spent getting this one up to
>speed.
>
> Deej
>
>
><!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
><HTML><HEAD>
><META http-equiv=3DContent-Type content=3D"text/html; =
>charset=3Diso-8859-1">
><META content=3D"MSHTML 6.00.2800.1555" name=3DGENERATOR>
><STYLE></STYLE>
></HEAD>
><BODY bgColor=3D#ffffff>
><DIV><FONT face=3DArial size=3D2>Now that is a class act. Customer =
>services is=20
>generally so effing bad these days. </FONT></DIV>
><DIV><FONT face=3DArial size=3D2>MR</FONT></DIV>
><BLOCKQUOTE dir=3Dltr=20
>style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
>BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
> <DIV>"DJ" <<A =
>href=3D"mailto:nowayjose@dude.net">nowayjose@dude.net</A>>=20
> wrote in message <A=20
>href=3D"news:45a73099@linux">news:45a73099@linux</A>...</DIV>
> <DIV>
> <DIV><FONT face=3DArial size=3D2>I sent a post to the company where I
=
>purchased=20
> this bench. I received the following reply:</FONT></DIV>
> <DIV><FONT face=3DArial size=3D2></FONT> </DIV>
> <DIV><EM>I sincerely apologize for any dissatisfaction you have with =
>the Tech=20
> <BR>Station and I thank you for bringing this to my =
>attention. I=20
> am having <BR>your complete purchase price including shipping refunded
=
>to your=20
> PayPal <BR>account right away, no need to return the unit you =
>purchased. =20
> The Tech <BR>Stations are not for everyone and we do offer everyone a
=
>complete=20
> refund <BR>if unsatisfied...<BR><BR>About the quality issue, these are
=
>all=20
> made by hand as we are a small <BR>company and currently do not have =
>the=20
> resources to automate the majority <BR>of the fabrication so there =
>will be=20
> slight variances but nothing that <BR>should effect performance. =
>Since=20
> your bench has some problems I can <BR>only assume that human error =
>was at=20
> play, our fabricators were very much <BR>overworked the last couple =
>months -=20
> not an excuse, just a potential <BR>reason - and I will be dealing =
>with any=20
> quality control issues personally. <BR><BR>Thank you again for your =
>feedback=20
> and I hope there is some way we can <BR>compensate you for your =
>trouble=20
> and I'll do my best to address any <BR>additional concerns you may=20
> have.</EM></DIV>
> <DIV><EM></EM> </DIV>
> <DIV><FONT face=3DArial size=3D2>That's a class act. I'm suddenly very
=
>
> impressed. II'll probably even give them another try when I build =
>my dual=20
> octocore DAW next week.</FONT></DIV>
> <DIV><FONT face=3DArial size=3D2></FONT> </DIV>
> <DIV><FONT face=3DArial size=3D2>;o)</FONT></DIV></DIV>
> <BLOCKQUOTE dir=3Dltr=20
> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
>BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
> <DIV>"DJ" <<A =
>href=3D"mailto:nowayjose@dude.net">nowayjose@dude.net</A>>=20
> wrote in message <A=20
> href=3D"news:45a70623@linux">news:45a70623@linux</A>...</DIV>
> <DIV><A=20
> =
>href=3D" http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=3DCT GY&am=
>p;Category_Code=3DTopTechSTD"><FONT=20
> face=3DArial=20
> =
>size=3D2> http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=3DCT GY&a=
>mp;Category_Code=3DTopTechSTD</FONT></A></DIV>
> <DIV><FONT face=3DArial size=3D2></FONT> </DIV>
> <DIV><FONT face=3DArial size=3D2>I bought one back in October and =
>have been too=20
> busy to unbox it until today. <STRONG><EM><FONT size=3D5>Terrible=20
> QC</FONT></EM></STRONG>. Surfaces were predrilled exactly backwards
=
>and=20
> hardware assembly components were missing. It would have cost me =
>more in=20
> time that it was worth to box it back up and ship it back so I =
>redrilled it=20
> and went to Home Depot because I needed to finish this project, but
=
>I'm=20
> pissed off and would never buy another one of these. It's a good =
>design once=20
> it's properly assembled though and I could put one together like =
>this quick=20
> and for about $20.00 with just a little more effort than I =
>spent=20
> getting this one up to speed.</FONT></DIV>
> <DIV><FONT face=3DArial size=3D2></FONT> </DIV>
> <DIV><FONT face=3DArial=20
>size=3D2>Deej</FONT></DIV></BLOCKQUOTE></BLOCKQUOTE></BODY ></HTML>
>
>
|
|
|
|
The PARIS Forums
Search
Help
Members
Register
Login
Home
