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HP SUCKS [message #75094] Sun, 29 October 2006 09:02 Go to previous message
John [1] is currently offline  John [1]
Messages: 2229
Registered: September 2005
Senior Member
Harrison A: Welcome to HP Total Care.
My name is Harrison. How may I assist you today?
John : hi
Harrison A: Hello John, how are you doing today?
John : i'm trying to find what slots share irqs on the PROPRIETARY motherboard
A8M2N-LA
John : HP 1540n
John : model computer
John : the manuals don't say
John : hello ?
John : anyone here ?
Harrison A: John, please allow me 5 minutes to work on this issue.
John : ok, thanks
John : This is where I am: http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en& cc=us&lang=en&product=3184140&dlc=en
John : shorter version: http://tinyurl.com/y6f83v
Harrison A: Thank you for the information.
John : thank you !
Harrison A: Thank you for your time, John. Please visit the following link
with regards to this issue. We cannot change IRQ. Could you let me kown the
exact issue you are experiancing with the computer.
John : I didn't ask you to change IRQ
John : I asked you which slots SHARE IRQs
John : I have PCI cards that need to be on their own IRQ
John : so I need to know what slots Share IRQzs
John : IRQs
John : Do you understand my question ?
John : now ?
Harrison A: Yes, I got the issue.
John : so you understand that i don't want to change irq
John : that is not my goal
John : my goal is to identify which slots on the motherboard are sharing
irqs
Harrison A: Yes, I will provide you the information please allow me 5 minutes.
John : thanks
John : A "normal" motherboard manual would have this information
John : HP likes to hide important information
Harrison A: These manuals are provided by the manufacturer of the motherboard.
I am trying to locate the information please provide me some time.
John : asus says the motherboard is proprietary to HP and does not list the
manuals as far as I can see
John : thanks for any help Harrison A
Harrison A: John, please open the following weblink it has information on
how to find which PCI slot shares IRQ.
Harrison A: http://smallvoid.com/tweak/windows/tips.html
John : wait
John : that is not for this motherboard
John : i'm looking for the documentation
John : for this motherboard
John : the page you sent me says "Check for IRQ conflicts by looking in the
motherboard manual for which PCI slots that are sharing the same IRQ "
John : so where in the manual does it tell us !
John : that link you provided does not say what this motherboard does
John : i need to know specifically for THIS motherboard
John : the link you provided does not help me find which PCI slot shares
IRQ.
John : ok?
John : hello ?
DISCONNECTED

NEW SESSION
Norris M: Welcome to HP Total Care for Desktops. My name is Norris M. Hi!
How are you doing today?
John : hi
John : hi was disconnected
John : here is my chat: http://nopaste.snit.ch:8001/8507
John : trying to find what slots on motherboard share irqs
John : it should be in the motherboard manual but it is not
Norris M: Please give me 5 minutes while I go through the earlier chat session.
John : thanks
Norris M: You are welcome.
Norris M: Thank you for waiting. Please give me some more time.
Norris M: John, I am sorry to let you that these information about the motherboard
is not available. Could you let me know why these information are needed?
John : we have PCI cards that are NOT plug and play
John : and require their own irq
John : not shared
John : in a professional recording studio hardware card
John : for audio
Norris M: Is the PCI cards shipped by HP?
John : nope
Norris M: Okay.
John : Paris Ensoniq EDS 100 card
John : so what now
Norris M: John, since these are third party hardware and aslo I see that
this hardware was not shipped with the computer, I may not be able to give
you an expert solution on this software, as I do not have information regarding
the same.
John : get rid of the computer ?
John : the motherboard manual SHOULD have this info
Norris M: I recommend you to contact the manufacturer of the PCI cards.
John : that's stupid
John : we need to know the MOTHERBOARD configuration
Norris M: I am sorry, that these information are not available.
John : what slots share IRQs
John : so now i have to throw out the stupid computer
Norris M: I understand your concern.
John : SERIOUSLY !!!!!!!!!!!!!!!!
John : have a nice day HP SUCKS
John : can't even document a stupid computer
 
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