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- Don't waste your time/money with this [message #78214] Thu, 11 January 2007 20:06 Go to next message
DJ is currently offline  DJ   UNITED STATES
Messages: 1124
Registered: July 2005
Senior Member
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charset="iso-8859-1"
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http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=3DCT GY&Category_C=
ode=3DTopTechSTD

I bought one back in October and have been too busy to unbox it until =
today. Terrible QC. Surfaces were predrilled exactly backwards and =
hardware assembly components were missing. It would have cost me more in =
time that it was worth to box it back up and ship it back so I redrilled =
it and went to Home Depot because I needed to finish this project, but =
I'm pissed off and would never buy another one of these. It's a good =
design once it's properly assembled though and I could put one together =
like this quick and for about $20.00 with just a little more effort than =
I spent getting this one up to speed.

Deej
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charset="iso-8859-1"
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<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Diso-8859-1">
<META content=3D"MSHTML 6.00.2900.2180" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY>
<DIV><A=20
href=3D" http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=3DCT GY&am=
p;Category_Code=3DTopTechSTD"><FONT=20
face=3DArial=20
size=3D2> http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=3DCT GY&a=
mp;Category_Code=3DTopTechSTD</FONT></A></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>I bought one back in October and have =
been too busy=20
to unbox it until today. <STRONG><EM><FONT size=3D5>Terrible=20
QC</FONT></EM></STRONG>. Surfaces were predrilled exactly backwards and =
hardware=20
assembly components were missing. It would have cost me more in time =
that it was=20
worth to box it back up and ship it back so I redrilled it and went to =
Home=20
Depot because I needed to finish this project, but I'm pissed off and =
would=20
never buy another one of these. It's a good design once it's properly =
assembled=20
though and I could put one together like this quick and&nbsp;for about=20
$20.00&nbsp;with just a little more effort than I spent getting this one =
up to=20
speed.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Deej</FONT></DIV></BODY></HTML>

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- Hmmm.........I'll be hornswaggled!!!!! [message #78218 is a reply to message #78214] Thu, 11 January 2007 23:07 Go to previous messageGo to next message
DJ is currently offline  DJ   UNITED STATES
Messages: 1124
Registered: July 2005
Senior Member
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I sent a post to the company where I purchased this bench. I received =
the following reply:

I sincerely apologize for any dissatisfaction you have with the Tech=20
Station and I thank you for bringing this to my attention. I am having =

your complete purchase price including shipping refunded to your PayPal=20
account right away, no need to return the unit you purchased. The Tech=20
Stations are not for everyone and we do offer everyone a complete refund =

if unsatisfied...

About the quality issue, these are all made by hand as we are a small=20
company and currently do not have the resources to automate the majority =

of the fabrication so there will be slight variances but nothing that=20
should effect performance. Since your bench has some problems I can=20
only assume that human error was at play, our fabricators were very much =

overworked the last couple months - not an excuse, just a potential=20
reason - and I will be dealing with any quality control issues =
personally.=20

Thank you again for your feedback and I hope there is some way we can=20
compensate you for your trouble and I'll do my best to address any=20
additional concerns you may have.

That's a class act. I'm suddenly very impressed. II'll probably even =
give them another try when I build my dual octocore DAW next week.

;o)
"DJ" <nowayjose@dude.net> wrote in message news:45a70623@linux...
=
http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=3DCT GY&Category_C=
ode=3DTopTechSTD

I bought one back in October and have been too busy to unbox it until =
today. Terrible QC. Surfaces were predrilled exactly backwards and =
hardware assembly components were missing. It would have cost me more in =
time that it was worth to box it back up and ship it back so I redrilled =
it and went to Home Depot because I needed to finish this project, but =
I'm pissed off and would never buy another one of these. It's a good =
design once it's properly assembled though and I could put one together =
like this quick and for about $20.00 with just a little more effort than =
I spent getting this one up to speed.

Deej
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charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Diso-8859-1">
<META content=3D"MSHTML 6.00.2900.2180" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV>
<DIV><FONT face=3DArial size=3D2>I sent a post to the company where I =
purchased this=20
bench. I received the following reply:</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><EM>I sincerely apologize for any dissatisfaction you have with the =
Tech=20
<BR>Station and I thank you for bringing this to my =
attention.&nbsp;&nbsp; I am=20
having <BR>your complete purchase price including shipping refunded to =
your=20
PayPal <BR>account right away, no need to return the unit you =
purchased.&nbsp;=20
The Tech <BR>Stations are not for everyone and we do offer everyone a =
complete=20
refund <BR>if unsatisfied...<BR><BR>About the quality issue, these are =
all made=20
by hand as we are a small <BR>company and currently do not have the =
resources to=20
automate the majority <BR>of the fabrication so there will be slight =
variances=20
but nothing that <BR>should effect performance.&nbsp; Since your bench =
has some=20
problems I can <BR>only assume that human error was at play, our =
fabricators=20
were very much <BR>overworked the last couple months - not an excuse, =
just a=20
potential <BR>reason - and I will be dealing with any quality control =
issues=20
personally. <BR><BR>Thank you again for your feedback and&nbsp; I hope =
there is=20
some way we can <BR>compensate you for your trouble and I'll do my best =
to=20
address any <BR>additional concerns you may have.</EM></DIV>
<DIV><EM></EM>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>That's a class act. I'm suddenly very=20
impressed.&nbsp;II'll probably even give them another try when I build =
my dual=20
octocore DAW next week.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>;o)</FONT></DIV></DIV>
<BLOCKQUOTE dir=3Dltr=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"DJ" &lt;<A =
href=3D"mailto:nowayjose@dude.net">nowayjose@dude.net</A>&gt;=20
wrote in message <A=20
href=3D"news:45a70623@linux">news:45a70623@linux</A>...</DIV>
<DIV><A=20
=
href=3D" http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=3DCT GY&am=
p;Category_Code=3DTopTechSTD"><FONT=20
face=3DArial=20
=
size=3D2> http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=3DCT GY&a=
mp;Category_Code=3DTopTechSTD</FONT></A></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>I bought one back in October and have =
been too=20
busy to unbox it until today. <STRONG><EM><FONT size=3D5>Terrible=20
QC</FONT></EM></STRONG>. Surfaces were predrilled exactly backwards =
and=20
hardware assembly components were missing. It would have cost me more =
in time=20
that it was worth to box it back up and ship it back so I redrilled it =
and=20
went to Home Depot because I needed to finish this project, but I'm =
pissed off=20
and would never buy another one of these. It's a good design once it's =

properly assembled though and I could put one together like this quick =

and&nbsp;for about $20.00&nbsp;with just a little more effort than I =
spent=20
getting this one up to speed.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial =
size=3D2>Deej</FONT></DIV></BLOCKQUOTE></BODY></HTML>

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- Re: Hmmm.........I'll be hornswaggled!!!!! [message #78223 is a reply to message #78218] Fri, 12 January 2007 00:55 Go to previous messageGo to next message
Tom Bruhl is currently offline  Tom Bruhl   UNITED STATES
Messages: 1368
Registered: June 2007
Senior Member
This is a multi-part message in MIME format.

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Seriously Deej. That says alot. =20

Good to know there are upstanding business owners doing the right
thing even if it cost's them short term. He probably knows which=20
employee is responsible by the numbers you've given him.

You are fixing this world one case at a time.
T



"DJ" <nowayjose@dude.net> wrote in message news:45a73099@linux...
I sent a post to the company where I purchased this bench. I received =
the following reply:

I sincerely apologize for any dissatisfaction you have with the Tech=20
Station and I thank you for bringing this to my attention. I am =
having=20
your complete purchase price including shipping refunded to your =
PayPal=20
account right away, no need to return the unit you purchased. The =
Tech=20
Stations are not for everyone and we do offer everyone a complete =
refund=20
if unsatisfied...

About the quality issue, these are all made by hand as we are a small=20
company and currently do not have the resources to automate the =
majority=20
of the fabrication so there will be slight variances but nothing that=20
should effect performance. Since your bench has some problems I can=20
only assume that human error was at play, our fabricators were very =
much=20
overworked the last couple months - not an excuse, just a potential=20
reason - and I will be dealing with any quality control issues =
personally.=20

Thank you again for your feedback and I hope there is some way we can =

compensate you for your trouble and I'll do my best to address any=20
additional concerns you may have.

That's a class act. I'm suddenly very impressed. II'll probably even =
give them another try when I build my dual octocore DAW next week.

;o)
"DJ" <nowayjose@dude.net> wrote in message news:45a70623@linux...
=
http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=3DCT GY&Category_C=
ode=3DTopTechSTD

I bought one back in October and have been too busy to unbox it =
until today. Terrible QC. Surfaces were predrilled exactly backwards and =
hardware assembly components were missing. It would have cost me more in =
time that it was worth to box it back up and ship it back so I redrilled =
it and went to Home Depot because I needed to finish this project, but =
I'm pissed off and would never buy another one of these. It's a good =
design once it's properly assembled though and I could put one together =
like this quick and for about $20.00 with just a little more effort than =
I spent getting this one up to speed.

Deej


I choose Polesoft Lockspam to fight spam, and you?
http://www.polesoft.com/refer.html
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charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Diso-8859-1">
<META content=3D"MSHTML 6.00.2800.1400" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>Seriously Deej.&nbsp; That says =
alot.&nbsp;=20
</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Good to know there are upstanding =
business owners=20
doing the right</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>thing even if it cost's them short =
term.&nbsp; He=20
probably knows which </FONT></DIV>
<DIV><FONT face=3DArial size=3D2>employee is responsible by the numbers =
you've given=20
him.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>You are fixing this world one case at a =

time.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>T</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV>&nbsp;</DIV>
<DIV>&nbsp;</DIV>
<DIV>"DJ" &lt;<A =
href=3D"mailto:nowayjose@dude.net">nowayjose@dude.net</A>&gt;=20
wrote in message <A =
href=3D"news:45a73099@linux">news:45a73099@linux</A>...</DIV>
<BLOCKQUOTE dir=3Dltr=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV>
<DIV><FONT face=3DArial size=3D2>I sent a post to the company where I =
purchased=20
this bench. I received the following reply:</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><EM>I sincerely apologize for any dissatisfaction you have with =
the Tech=20
<BR>Station and I thank you for bringing this to my =
attention.&nbsp;&nbsp; I=20
am having <BR>your complete purchase price including shipping refunded =
to your=20
PayPal <BR>account right away, no need to return the unit you =
purchased.&nbsp;=20
The Tech <BR>Stations are not for everyone and we do offer everyone a =
complete=20
refund <BR>if unsatisfied...<BR><BR>About the quality issue, these are =
all=20
made by hand as we are a small <BR>company and currently do not have =
the=20
resources to automate the majority <BR>of the fabrication so there =
will be=20
slight variances but nothing that <BR>should effect performance.&nbsp; =
Since=20
your bench has some problems I can <BR>only assume that human error =
was at=20
play, our fabricators were very much <BR>overworked the last couple =
months -=20
not an excuse, just a potential <BR>reason - and I will be dealing =
with any=20
quality control issues personally. <BR><BR>Thank you again for your =
feedback=20
and&nbsp; I hope there is some way we can <BR>compensate you for your =
trouble=20
and I'll do my best to address any <BR>additional concerns you may=20
have.</EM></DIV>
<DIV><EM></EM>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>That's a class act. I'm suddenly very =

impressed.&nbsp;II'll probably even give them another try when I build =
my dual=20
octocore DAW next week.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>;o)</FONT></DIV></DIV>
<BLOCKQUOTE dir=3Dltr=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"DJ" &lt;<A =
href=3D"mailto:nowayjose@dude.net">nowayjose@dude.net</A>&gt;=20
wrote in message <A=20
href=3D"news:45a70623@linux">news:45a70623@linux</A>...</DIV>
<DIV><A=20
=
href=3D" http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=3DCT GY&am=
p;Category_Code=3DTopTechSTD"><FONT=20
face=3DArial=20
=
size=3D2> http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=3DCT GY&a=
mp;Category_Code=3DTopTechSTD</FONT></A></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>I bought one back in October and =
have been too=20
busy to unbox it until today. <STRONG><EM><FONT size=3D5>Terrible=20
QC</FONT></EM></STRONG>. Surfaces were predrilled exactly backwards =
and=20
hardware assembly components were missing. It would have cost me =
more in=20
time that it was worth to box it back up and ship it back so I =
redrilled it=20
and went to Home Depot because I needed to finish this project, but =
I'm=20
pissed off and would never buy another one of these. It's a good =
design once=20
it's properly assembled though and I could put one together like =
this quick=20
and&nbsp;for about $20.00&nbsp;with just a little more effort than I =
spent=20
getting this one up to speed.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial =
size=3D2>Deej</FONT></DIV></BLOCKQUOTE></BLOCKQUOTE>
<DIV><FONT size=3D2><BR><BR>I choose Polesoft Lockspam to fight spam, =
and=20
you?<BR><A=20
href=3D"http://www.polesoft.com/refer.html">http://www.polesoft.com/refer=
..html</A>&nbsp;&nbsp;&nbsp;</FONT></DIV></BODY ></HTML>

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- Re: Don't waste your time/money with this [message #78228 is a reply to message #78214] Fri, 12 January 2007 02:10 Go to previous messageGo to next message
rick is currently offline  rick   UNITED STATES
Messages: 1976
Registered: February 2006
Senior Member
yep...you definitely need the fret factor. hopefully this will
prevent you from future "pre-manufactured" things and stick to what
you do best...reinventing the wheel.

;o)

On Thu, 11 Jan 2007 21:06:18 -0700, "DJ" <nowayjose@dude.net> wrote:

> http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=CTGY &Category_Code=TopTechSTD
>
>I bought one back in October and have been too busy to unbox it until today. Terrible QC. Surfaces were predrilled exactly backwards and hardware assembly components were missing. It would have cost me more in time that it was worth to box it back up and ship it back so I redrilled it and went to Home Depot because I needed to finish this project, but I'm pissed off and would never buy another one of these. It's a good design once it's properly assembled though and I could put one together like this quick and for about $20.00 with just a little more effort than I spent getting this one up to speed.
>
>Deej
- Re: Don't waste your time/money with this [message #78232 is a reply to message #78228] Fri, 12 January 2007 04:59 Go to previous messageGo to next message
DJ is currently offline  DJ   UNITED STATES
Messages: 1124
Registered: July 2005
Senior Member
I'm thinking that maybe some kind of case with a gyroscope................


"rick" <parnell68@hotmail.com> wrote in message
news:4hneq21s7g91olejk0pt3m1eprk4lu5ipi@4ax.com...
> yep...you definitely need the fret factor. hopefully this will
> prevent you from future "pre-manufactured" things and stick to what
> you do best...reinventing the wheel.
>
> ;o)
>
> On Thu, 11 Jan 2007 21:06:18 -0700, "DJ" <nowayjose@dude.net> wrote:
>
>> http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=CTGY &Category_Code=TopTechSTD
>>
>>I bought one back in October and have been too busy to unbox it until
>>today. Terrible QC. Surfaces were predrilled exactly backwards and
>>hardware assembly components were missing. It would have cost me more in
>>time that it was worth to box it back up and ship it back so I redrilled
>>it and went to Home Depot because I needed to finish this project, but I'm
>>pissed off and would never buy another one of these. It's a good design
>>once it's properly assembled though and I could put one together like this
>>quick and for about $20.00 with just a little more effort than I spent
>>getting this one up to speed.
>>
>>Deej
>
- Re: Don't waste your time/money with this [message #78233 is a reply to message #78232] Fri, 12 January 2007 06:51 Go to previous messageGo to next message
rick is currently offline  rick   UNITED STATES
Messages: 1976
Registered: February 2006
Senior Member
well that will allow you to drink at the table and not fall over...

On Fri, 12 Jan 2007 05:59:33 -0700, "DJ" <nowayjose@dude.net> wrote:

>I'm thinking that maybe some kind of case with a gyroscope................
>
>
>"rick" <parnell68@hotmail.com> wrote in message
>news:4hneq21s7g91olejk0pt3m1eprk4lu5ipi@4ax.com...
>> yep...you definitely need the fret factor. hopefully this will
>> prevent you from future "pre-manufactured" things and stick to what
>> you do best...reinventing the wheel.
>>
>> ;o)
>>
>> On Thu, 11 Jan 2007 21:06:18 -0700, "DJ" <nowayjose@dude.net> wrote:
>>
>>> http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=CTGY &Category_Code=TopTechSTD
>>>
>>>I bought one back in October and have been too busy to unbox it until
>>>today. Terrible QC. Surfaces were predrilled exactly backwards and
>>>hardware assembly components were missing. It would have cost me more in
>>>time that it was worth to box it back up and ship it back so I redrilled
>>>it and went to Home Depot because I needed to finish this project, but I'm
>>>pissed off and would never buy another one of these. It's a good design
>>>once it's properly assembled though and I could put one together like this
>>>quick and for about $20.00 with just a little more effort than I spent
>>>getting this one up to speed.
>>>
>>>Deej
>>
>
- Re: Don't waste your time/money with this [message #78251 is a reply to message #78233] Fri, 12 January 2007 10:48 Go to previous messageGo to next message
Don Nafe is currently offline  Don Nafe   UNITED STATES
Messages: 1206
Registered: July 2005
Senior Member
Hey Deej forget the mechanical stuff...anti-grav's the only way to go...just
pop to 2323 AD...and hook up with Gravs-R-US...$500 and you're good to go

D


"rick" <parnell68@hotmail.com> wrote in message
news:n18fq29jcd74cksgfbbc7tvklkekctoqf6@4ax.com...
> well that will allow you to drink at the table and not fall over...
>
> On Fri, 12 Jan 2007 05:59:33 -0700, "DJ" <nowayjose@dude.net> wrote:
>
>>I'm thinking that maybe some kind of case with a gyroscope................
>>
>>
>>"rick" <parnell68@hotmail.com> wrote in message
>>news:4hneq21s7g91olejk0pt3m1eprk4lu5ipi@4ax.com...
>>> yep...you definitely need the fret factor. hopefully this will
>>> prevent you from future "pre-manufactured" things and stick to what
>>> you do best...reinventing the wheel.
>>>
>>> ;o)
>>>
>>> On Thu, 11 Jan 2007 21:06:18 -0700, "DJ" <nowayjose@dude.net> wrote:
>>>
>>>> http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=CTGY &Category_Code=TopTechSTD
>>>>
>>>>I bought one back in October and have been too busy to unbox it until
>>>>today. Terrible QC. Surfaces were predrilled exactly backwards and
>>>>hardware assembly components were missing. It would have cost me more in
>>>>time that it was worth to box it back up and ship it back so I redrilled
>>>>it and went to Home Depot because I needed to finish this project, but
>>>>I'm
>>>>pissed off and would never buy another one of these. It's a good design
>>>>once it's properly assembled though and I could put one together like
>>>>this
>>>>quick and for about $20.00 with just a little more effort than I spent
>>>>getting this one up to speed.
>>>>
>>>>Deej
>>>
>>
>
- Re: Don't waste your time/money with this [message #78254 is a reply to message #78251] Fri, 12 January 2007 12:02 Go to previous messageGo to next message
rick is currently offline  rick   UNITED STATES
Messages: 1976
Registered: February 2006
Senior Member
gee thanks future boy...you've just opened a whole nuther can of
worms...wtg...

On Fri, 12 Jan 2007 13:48:37 -0500, "Don Nafe" <dnafe@magma.ca> wrote:

>Hey Deej forget the mechanical stuff...anti-grav's the only way to go...just
>pop to 2323 AD...and hook up with Gravs-R-US...$500 and you're good to go
>
>D
>
>
>"rick" <parnell68@hotmail.com> wrote in message
>news:n18fq29jcd74cksgfbbc7tvklkekctoqf6@4ax.com...
>> well that will allow you to drink at the table and not fall over...
>>
>> On Fri, 12 Jan 2007 05:59:33 -0700, "DJ" <nowayjose@dude.net> wrote:
>>
>>>I'm thinking that maybe some kind of case with a gyroscope................
>>>
>>>
>>>"rick" <parnell68@hotmail.com> wrote in message
>>>news:4hneq21s7g91olejk0pt3m1eprk4lu5ipi@4ax.com...
>>>> yep...you definitely need the fret factor. hopefully this will
>>>> prevent you from future "pre-manufactured" things and stick to what
>>>> you do best...reinventing the wheel.
>>>>
>>>> ;o)
>>>>
>>>> On Thu, 11 Jan 2007 21:06:18 -0700, "DJ" <nowayjose@dude.net> wrote:
>>>>
>>>>> http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=CTGY &Category_Code=TopTechSTD
>>>>>
>>>>>I bought one back in October and have been too busy to unbox it until
>>>>>today. Terrible QC. Surfaces were predrilled exactly backwards and
>>>>>hardware assembly components were missing. It would have cost me more in
>>>>>time that it was worth to box it back up and ship it back so I redrilled
>>>>>it and went to Home Depot because I needed to finish this project, but
>>>>>I'm
>>>>>pissed off and would never buy another one of these. It's a good design
>>>>>once it's properly assembled though and I could put one together like
>>>>>this
>>>>>quick and for about $20.00 with just a little more effort than I spent
>>>>>getting this one up to speed.
>>>>>
>>>>>Deej
>>>>
>>>
>>
>
- Re: Hmmm.........I'll be hornswaggled!!!!! [message #78276 is a reply to message #78218] Fri, 12 January 2007 20:29 Go to previous message
emarenot is currently offline  emarenot   UNITED STATES
Messages: 345
Registered: June 2005
Senior Member
This is a multi-part message in MIME format.

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Now that is a class act. Customer services is generally so effing bad these
days.
MR
"DJ" <nowayjose@dude.net> wrote in message news:45a73099@linux...
I sent a post to the company where I purchased this bench. I received the
following reply:

I sincerely apologize for any dissatisfaction you have with the Tech
Station and I thank you for bringing this to my attention. I am having
your complete purchase price including shipping refunded to your PayPal
account right away, no need to return the unit you purchased. The Tech
Stations are not for everyone and we do offer everyone a complete refund
if unsatisfied...

About the quality issue, these are all made by hand as we are a small
company and currently do not have the resources to automate the majority
of the fabrication so there will be slight variances but nothing that
should effect performance. Since your bench has some problems I can
only assume that human error was at play, our fabricators were very much
overworked the last couple months - not an excuse, just a potential
reason - and I will be dealing with any quality control issues personally.

Thank you again for your feedback and I hope there is some way we can
compensate you for your trouble and I'll do my best to address any
additional concerns you may have.

That's a class act. I'm suddenly very impressed. II'll probably even give
them another try when I build my dual octocore DAW next week.

;o)
"DJ" <nowayjose@dude.net> wrote in message news:45a70623@linux...

http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=CTGY &Category_Code=TopTechSTD

I bought one back in October and have been too busy to unbox it until
today. Terrible QC. Surfaces were predrilled exactly backwards and hardware
assembly components were missing. It would have cost me more in time that it
was worth to box it back up and ship it back so I redrilled it and went to
Home Depot because I needed to finish this project, but I'm pissed off and
would never buy another one of these. It's a good design once it's properly
assembled though and I could put one together like this quick and for about
$20.00 with just a little more effort than I spent getting this one up to
speed.

Deej

------=_NextPart_000_0033_01C73688.684A4B20
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charset="iso-8859-1"
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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Diso-8859-1">
<META content=3D"MSHTML 6.00.2800.1555" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>Now that is a class act.&nbsp; Customer =
services is=20
generally so effing bad these days.&nbsp; </FONT></DIV>
<DIV><FONT face=3DArial size=3D2>MR</FONT></DIV>
<BLOCKQUOTE dir=3Dltr=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"DJ" &lt;<A =
href=3D"mailto:nowayjose@dude.net">nowayjose@dude.net</A>&gt;=20
wrote in message <A=20
href=3D"news:45a73099@linux">news:45a73099@linux</A>...</DIV>
<DIV>
<DIV><FONT face=3DArial size=3D2>I sent a post to the company where I =
purchased=20
this bench. I received the following reply:</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><EM>I sincerely apologize for any dissatisfaction you have with =
the Tech=20
<BR>Station and I thank you for bringing this to my =
attention.&nbsp;&nbsp; I=20
am having <BR>your complete purchase price including shipping refunded =
to your=20
PayPal <BR>account right away, no need to return the unit you =
purchased.&nbsp;=20
The Tech <BR>Stations are not for everyone and we do offer everyone a =
complete=20
refund <BR>if unsatisfied...<BR><BR>About the quality issue, these are =
all=20
made by hand as we are a small <BR>company and currently do not have =
the=20
resources to automate the majority <BR>of the fabrication so there =
will be=20
slight variances but nothing that <BR>should effect performance.&nbsp; =
Since=20
your bench has some problems I can <BR>only assume that human error =
was at=20
play, our fabricators were very much <BR>overworked the last couple =
months -=20
not an excuse, just a potential <BR>reason - and I will be dealing =
with any=20
quality control issues personally. <BR><BR>Thank you again for your =
feedback=20
and&nbsp; I hope there is some way we can <BR>compensate you for your =
trouble=20
and I'll do my best to address any <BR>additional concerns you may=20
have.</EM></DIV>
<DIV><EM></EM>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>That's a class act. I'm suddenly very =

impressed.&nbsp;II'll probably even give them another try when I build =
my dual=20
octocore DAW next week.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>;o)</FONT></DIV></DIV>
<BLOCKQUOTE dir=3Dltr=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"DJ" &lt;<A =
href=3D"mailto:nowayjose@dude.net">nowayjose@dude.net</A>&gt;=20
wrote in message <A=20
href=3D"news:45a70623@linux">news:45a70623@linux</A>...</DIV>
<DIV><A=20
=
href=3D" http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=3DCT GY&am=
p;Category_Code=3DTopTechSTD"><FONT=20
face=3DArial=20
=
size=3D2> http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=3DCT GY&a=
mp;Category_Code=3DTopTechSTD</FONT></A></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>I bought one back in October and =
have been too=20
busy to unbox it until today. <STRONG><EM><FONT size=3D5>Terrible=20
QC</FONT></EM></STRONG>. Surfaces were predrilled exactly backwards =
and=20
hardware assembly components were missing. It would have cost me =
more in=20
time that it was worth to box it back up and ship it back so I =
redrilled it=20
and went to Home Depot because I needed to finish this project, but =
I'm=20
pissed off and would never buy another one of these. It's a good =
design once=20
it's properly assembled though and I could put one together like =
this quick=20
and&nbsp;for about $20.00&nbsp;with just a little more effort than I =
spent=20
getting this one up to speed.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial=20
size=3D2>Deej</FONT></DIV></BLOCKQUOTE></BLOCKQUOTE></BODY ></HTML>

------=_NextPart_000_0033_01C73688.684A4B20--
- Re: Hmmm.........I'll be hornswaggled!!!!! [message #78277 is a reply to message #78276] Fri, 12 January 2007 18:19 Go to previous message
Neil is currently offline  Neil
Messages: 1645
Registered: April 2006
Senior Member
Yer right, That IS a class act, and look what it resulted in...
turned a 100% dissatisfied customer into a possible future
customer after all.

Imagine that.

Neil

"Mike R." <emarenot@yahoo.com> wrote:
>
>
>Now that is a class act. Customer services is generally so effing bad these
>days.
>MR
> "DJ" <nowayjose@dude.net> wrote in message news:45a73099@linux...
> I sent a post to the company where I purchased this bench. I received
the
>following reply:
>
> I sincerely apologize for any dissatisfaction you have with the Tech
> Station and I thank you for bringing this to my attention. I am having
> your complete purchase price including shipping refunded to your PayPal
> account right away, no need to return the unit you purchased. The Tech
> Stations are not for everyone and we do offer everyone a complete refund
> if unsatisfied...
>
> About the quality issue, these are all made by hand as we are a small
> company and currently do not have the resources to automate the majority
> of the fabrication so there will be slight variances but nothing that
> should effect performance. Since your bench has some problems I can
> only assume that human error was at play, our fabricators were very much
> overworked the last couple months - not an excuse, just a potential
> reason - and I will be dealing with any quality control issues personally.
>
> Thank you again for your feedback and I hope there is some way we can
> compensate you for your trouble and I'll do my best to address any
> additional concerns you may have.
>
> That's a class act. I'm suddenly very impressed. II'll probably even give
>them another try when I build my dual octocore DAW next week.
>
> ;o)
> "DJ" <nowayjose@dude.net> wrote in message news:45a70623@linux...
>
> http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=CTGY &Category_Code=TopTechSTD
>
> I bought one back in October and have been too busy to unbox it until
>today. Terrible QC. Surfaces were predrilled exactly backwards and hardware
>assembly components were missing. It would have cost me more in time that
it
>was worth to box it back up and ship it back so I redrilled it and went
to
>Home Depot because I needed to finish this project, but I'm pissed off and
>would never buy another one of these. It's a good design once it's properly
>assembled though and I could put one together like this quick and for about
>$20.00 with just a little more effort than I spent getting this one up to
>speed.
>
> Deej
>
>
><!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
><HTML><HEAD>
><META http-equiv=3DContent-Type content=3D"text/html; =
>charset=3Diso-8859-1">
><META content=3D"MSHTML 6.00.2800.1555" name=3DGENERATOR>
><STYLE></STYLE>
></HEAD>
><BODY bgColor=3D#ffffff>
><DIV><FONT face=3DArial size=3D2>Now that is a class act.� Customer =
>services is=20
>generally so effing bad these days.� </FONT></DIV>
><DIV><FONT face=3DArial size=3D2>MR</FONT></DIV>
><BLOCKQUOTE dir=3Dltr=20
>style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
>BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
> <DIV>"DJ" <<A =
>href=3D"mailto:nowayjose@dude.net">nowayjose@dude.net</A>>=20
> wrote in message <A=20
>href=3D"news:45a73099@linux">news:45a73099@linux</A>...</DIV>
> <DIV>
> <DIV><FONT face=3DArial size=3D2>I sent a post to the company where I
=
>purchased=20
> this bench. I received the following reply:</FONT></DIV>
> <DIV><FONT face=3DArial size=3D2></FONT>�</DIV>
> <DIV><EM>I sincerely apologize for any dissatisfaction you have with =
>the Tech=20
> <BR>Station and I thank you for bringing this to my =
>attention.�� I=20
> am having <BR>your complete purchase price including shipping refunded
=
>to your=20
> PayPal <BR>account right away, no need to return the unit you =
>purchased.�=20
> The Tech <BR>Stations are not for everyone and we do offer everyone a
=
>complete=20
> refund <BR>if unsatisfied...<BR><BR>About the quality issue, these are
=
>all=20
> made by hand as we are a small <BR>company and currently do not have =
>the=20
> resources to automate the majority <BR>of the fabrication so there =
>will be=20
> slight variances but nothing that <BR>should effect performance.� =
>Since=20
> your bench has some problems I can <BR>only assume that human error =
>was at=20
> play, our fabricators were very much <BR>overworked the last couple =
>months -=20
> not an excuse, just a potential <BR>reason - and I will be dealing =
>with any=20
> quality control issues personally. <BR><BR>Thank you again for your =
>feedback=20
> and� I hope there is some way we can <BR>compensate you for your =
>trouble=20
> and I'll do my best to address any <BR>additional concerns you may=20
> have.</EM></DIV>
> <DIV><EM></EM>�</DIV>
> <DIV><FONT face=3DArial size=3D2>That's a class act. I'm suddenly very
=
>
> impressed.�II'll probably even give them another try when I build =
>my dual=20
> octocore DAW next week.</FONT></DIV>
> <DIV><FONT face=3DArial size=3D2></FONT>�</DIV>
> <DIV><FONT face=3DArial size=3D2>;o)</FONT></DIV></DIV>
> <BLOCKQUOTE dir=3Dltr=20
> style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
>BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
> <DIV>"DJ" <<A =
>href=3D"mailto:nowayjose@dude.net">nowayjose@dude.net</A>>=20
> wrote in message <A=20
> href=3D"news:45a70623@linux">news:45a70623@linux</A>...</DIV>
> <DIV><A=20
> =
>href=3D" http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=3DCT GY&am=
>p;Category_Code=3DTopTechSTD"><FONT=20
> face=3DArial=20
> =
>size=3D2> http://www.highspeedpc.com/Merchant2/merchant.mv?Screen=3DCT GY&a=
>mp;Category_Code=3DTopTechSTD</FONT></A></DIV>
> <DIV><FONT face=3DArial size=3D2></FONT>�</DIV>
> <DIV><FONT face=3DArial size=3D2>I bought one back in October and =
>have been too=20
> busy to unbox it until today. <STRONG><EM><FONT size=3D5>Terrible=20
> QC</FONT></EM></STRONG>. Surfaces were predrilled exactly backwards
=
>and=20
> hardware assembly components were missing. It would have cost me =
>more in=20
> time that it was worth to box it back up and ship it back so I =
>redrilled it=20
> and went to Home Depot because I needed to finish this project, but
=
>I'm=20
> pissed off and would never buy another one of these. It's a good =
>design once=20
> it's properly assembled though and I could put one together like =
>this quick=20
> and�for about $20.00�with just a little more effort than I =
>spent=20
> getting this one up to speed.</FONT></DIV>
> <DIV><FONT face=3DArial size=3D2></FONT>�</DIV>
> <DIV><FONT face=3DArial=20
>size=3D2>Deej</FONT></DIV></BLOCKQUOTE></BLOCKQUOTE></BODY ></HTML>
>
>
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